Etienne

Hi,

I do have one last question though. I have used the default-template.php as my page template but when I use it the page only shows the loading spinner. Here is a screenshot of the page: https://cloudup.com/cl337xqiP9w.

Can you help?

Thanks!

Ok, that’s a good idea. Thanks for your help!

Ok, sounds perfect to me. Thank you for your work!

• This reply was modified 6 years, 4 months ago by Etienne.

No worries, thanks for your answer! Yes that makes sense that it’s not working if cookies are disabled by browser.

I like to keep the console clean when I develop a website so maybe the error could be displayed only when debug mode is activated? What do you think?

– Yes, same site as before (studiodpe.com).
– navigator.cookieEnabled returns false.
– There a no cookies named CookiePrefrences-studiodpe.com.

• This reply was modified 6 years, 4 months ago by Etienne.

Thanks Nicola,

I’ve enabled the debug mode but I still have the error without any more information than before. I’m running Safari 11.1.1 with no addons.

• This reply was modified 6 years, 4 months ago by Etienne.

Alright, thanks for the answer!

Yep, you’re a genius!! My bad I haven’t realized that…
Thanks a lot for your help ??

Hello @nicola,

Thanks for your fast answer! Indeed I have a smooth scroll plugin.

I have disabled it for this link and corrected the javascript error. I have also reverted to an empty hashtag.

However it is still not working, it only jump to the top as it’s the normal behavior of the browser.

Could you tell me a bit more about how the link is targeted? Is it linked to the classname?

Thanks for your help!

• This reply was modified 6 years, 4 months ago by Etienne.

Hi Vova,

Thank you, the plugin has fixed my issue!! I’ve sent the data dump to your support so that you can investigate for others.

Have a great day,

Wow, thanks for the fast support! Ok that makes sense. No worries, I know there just notices, I was just wondering what was going on.

Thanks, I’ll wait for the Freemius answer.

Yes I did. I’ve created an XML language configuration file just for the subject fields. More info about WPML language configuration files: https://wpml.org/documentation/support/language-configuration-files/

• This reply was modified 6 years, 8 months ago by Etienne.

Can we get an official answer from the support team or is this support section useless?

Any news on the subject please?

Wow, you are fast!!
I’ll check the new release and test it as soon as I can.

Thanks a lot!