eppingstrider

Thanks to Jan Dembowski on another post, I looked at the files on my host, added the 0 to the akismet and jetpack plugin folders that were the last two to have been amended (the others were much older), to make them inactive. I got the dashboard back, although the images were still broken!

Then I removed the 0 from the akismet and checked it was active. All went well (although I had ten spam comments in that time!)

Then I tried reactivating jetpack but got an error message, which showed a certain file wasnt valid in another file being executed.

I checked the file list and found the file class.jetpack-admin.php wasn’t loaded. So I downloaded jetpack from the plugin site (to my pc) unpacked the zip file, and copied the class.jetpack-admin.php to the right folder by FTP.

Activating jetpack from the WP dashboard worked fine.

I still had broken images, but I found I could reload them. Sometimes reloading an image made the old version show up again, but sometimes not. I can’t see any reason for that, but out of 16 broken images about 10 resurrected themselves.

The only thing outstanding is that I have an error bar at the top of my dashboard saying that WordPress is trying to complete an upgrade – please click here to finish it. I reckon it’s stuck doing whatever it was doing, and it didn’t seem to want to complete before, so now I’m back working ok, I’m going to ignore it.

Thank you to everyone who talked me through on their own threads.

(Although admittedly I’ve only solved the problems with jemimapett.com, not my other sites yet.)

Just want to thank Jem for the tutorial there, – I have done the 0 on the plugin folders and got my dashboard back – still no images, but it’s a start.

That was the start of my problem too.

I’m one of a number of people with this problem. Some have succeeded in solving it by disabling plugins, but that just gave me no dashboard at all.

Would it be possible to tell me in words of one syllable how to (a) check folder permissions and (b) change the uploads folder?

Many thanks

I don’t know, but I’ve been having this trouble for a week now and so far no support has responded to my message. Trying to uninstall the jetpack plugin resulted in me being locked out of the dashboard.

I’m still hoping support can at least reply to my post, even to tell me they don’t have any solutions.

Does anyone have any useful ideas other than deleting the entire subdomain for jemimapett.com and starting again?

I hunted for that file php.ini in the host files today and couldn’t locate it.

Is it telling you your image file is empty? Or a problem with your php.ini? Quite a few people are having those problems (including me).

This didnt work for me. I’ll start a fresh thread.

OK, I’ll try that, although I did change form the default when I set it up. Who knows.

Now to get access back to my maiin account’s dashboard and see if it works for that too.

Odd to have the same problem with a newly installed new subdomain, and on two longstanding ones.

Thanks for your help

UM, McDawg, please could you explain how to rebuild permalinks.

I have the same problem on two long-standing sites and one I set up for the first time TODAY. It had nothing in it except for two pages I’d added, and was attempting to add a header pic.

Well, here’s a thing. I opened a brand new wp.org installation for my new series today, and I have the same problem ith WP3.9.1 and no plug-ins.

The error loading media says HTTP error, then :
File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini or by post_max_size being defined as smaller than upload_max_filesize in php.ini.

I was loading two jpeg files of 439 and 369 kb respectively.

When did we upgrade to 3.9.1?

Thanks, OB.

I think I’ll try going backwards with the jetpack upgrades if it’ll let me, and see what happens after that.

Fingers crossed.

I was hoping the new Jetpack upgrade would solve the first problem. ho ho.

This seems to be similar to my problem. on 28/7 I couldnt load new images. Later that day recent images would no longer display. 29/7 9 images wouldnt display. I think that day I applied an Akismet and a Jetpack plugin update. 30/7 16 images wouldnt display, back to those uploaded 1st July. This was all on jemimapett.com, my author blog, running as a multisite, but I’ve since worked out I can’t do multisites because I don’t know enough to set it up properly.

1/8 I had another plug-in for jetpack to install, and it wouldnt complete. Then I got an error saying scheduled maintenance, come back soon.

Today 2/8 I can log in, but the dashboard won’t load. The live site shows me logged in, but I cant edit posts or post new ones. The scheduled post for today went live on schedule, with broken links to the pictures.

I decided to check my other sites… princelings.co.uk will allow me to write new posts but not load any pictures. The Error message says the file is empty (but they display fine on my pc). There are three plugin updates waiting and I just did the Akismet one, for fear of everything going wrong like the other site.

I’m very worried – I am an author not a programmer. I just follow your instructions, when I can understand them.

Is this a wordpress problem or a host problem? The host support guys were very patient in January when it turned out to be a wordpress problem, so I thought I’d check with you first.