erad67

You clearly did NOT read what I wrote.

The problem was NOT my host provider. It’s my browser. It works fine if I use Chrome, but fails when I use Firefox.

Btw, the issue with the site size being significantly larger was due to a file left by a hacker and had nothing to do with the plug-in.

• This reply was modified 5 years, 5 months ago by erad67.
• This reply was modified 5 years, 5 months ago by erad67.

Hello??? Still makes no sense to me why the plug-in worked for years and now won’t. If it never worked, then your explanation would make sense.

I see. So what changed? It worked very well for several years using the same host.

I found another plug-in that can clone and move a site, but the file size is 3x larger, and can’t download to a file. Your plug-in is MUCH better and it would be great if it was possible to keep using it.

• This reply was modified 5 years, 6 months ago by erad67.

My host is Hostgator. I have a shared server, with these limits:
https://www.hostgator.com/help/article/php-settings-that-cannot-be-changed

I contacted support. They created the php file and put my settings to the max. Php was also updated to 7.1. Same issue as before.

OK, thank you. How is that done? I don’t see those are options in the plug-in tab. I’m guessing it’s some setting in a file on the server, but which one? I did a websearch and one link said the WP-Config file. I looked there, but didn’t see the setting. Another site suggested https://YOURDOMAINNAME.COM/wp-content/phpinfo.php, but I don’t have a phpinfo.php file in that folder.

Before the back up file size was about 150 mb and nothing has been changed, so should still be the same size.

Anyone?