erayyashu

@shubhakeerthi

I am unable to install this plugin I don’t know why. I guess it’s getting failed to install as I am using the same ver3.8.1.

Please advise.

Looking for your response…. Please get back soon.

No deatiled reason found.

Simply found 3 notes:
1. Thank you for shopping with us. However, the payment failed
2. Failed
3. Order status changed from Pending payment to Failed.

Hi,

I went to the plugins and deactivated all plugins except woocommerce and payumoney.

I created test product for INR 1 and bought it but still the same problem. Also, when I created the same product with price INR 0. Its working fine even with the plugins.

This means there is no problem with theme and plugin bit either with Woocommerce or Payumoney plugin.

Please advise.

Thanks

Could you please navigate to WooCommerce > Status > Logs and from the dropdown on the right side, please see if there are any logs starting with the words fatal-error? Please let us know what you find.

COMMENT: I navigated it to Logs and selected today’s log date and time> clicked on View but no logs found. It’s showing nothing in there. Other than that, I ran the conflict test by activating wordpress instead of theme I am using. Issue still exists there. Tomorrow, I will move ahead deactivating all plugins and re-test the same. Let me get back to you what I notice.

Thanks so far but please keep this ticket open for now.