Erina (a11n)
Forum Replies Created
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Hi @tradenomi2021, I see that we replied to your email support request, so please check your inbox.
Forum: Plugins
In reply to: [Jetpack VideoPress] VideoPress won’t let me upgrade on a self hosted site.Hi @jagseven, you should have received an email from the Jetpack support to help with your purchase, please check your inbox. I’ll close this thread to avoid duplication.
Forum: Plugins
In reply to: [Jetpack Social] Support for BlueSky?Hi @sharoz, support for BlueSky isn’t available at the moment, but you’re welcome to voice your interest at https://github.com/Automattic/jetpack/issues/30460.
Forum: Plugins
In reply to: [Jetpack Social] Can it auto post to facebook groups as wellHi @nims, Jetpack Social allows you to share to multiple Facebook pages, see our guide: https://jetpack.com/support/jetpack-social/facebook/#multiple-pages
Sharing to Facebook groups isn’t supported now, but you’re welcome to voice your interest in this this request https://github.com/Automattic/jetpack/issues/2051
Hi @parmoss, could you share the URL of the site you need help with?
If you do not want to post the URL publicly on this forum, you can contact us privately?via this contact form. If you choose to reach out directly, please include a link to this thread.
Hi @nadine3f, may I know which country you’re wanting to select?
Note that the drop-down doesn’t display locations by default, you need to type the place you’re looking for.
Blaze guide If you still need help, please let us know which site URL it’s for. If you do not want to post the URL publicly on this forum, you can contact us privately?via this contact form. If you choose to reach out directly, please include a link to this thread.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] wordpress readerHi @grayfriar, if the featured images are still missing, would you mind sharing some example of posts titles? I did check from my end, but seeing the featured images.
If you do not want to share publicly on this forum, you can contact us privately?via this contact form. If you choose to reach out directly, please include a link to this thread.Hi @mlisa1, could you tell us the name of the theme that you’re using?
In which ways are the Posts not appearing correctly? Could you share a screenshot here? Would you also mind sharing the site URL?
If you do not want to post the URL publicly on this forum, you can contact us privately?via this contact form. If you choose to reach out directly, please include a link to this thread.Forum: Plugins
In reply to: [Jetpack VideoPress] Changing domain for VideoPressHi @sarahap, if I’m not mistaken, you were able to get the issue solved through the direct support, is that correct? If so, feel free to set this thread as resolved.
Hi @dfl1955, I took another look and tested with the theme Creativeily, however it doesn’t look like that the Links widget you’re using is from Jetpack.
If you search the widgets, the ones from Jetpack will show either in green or with “(Jetpack)” in the name.
The closest I found was theRSS Links (Jetpack)
.Another way you can test is to turn off Jetpack, if the Links widget is still there, then it means it doesn’t belong to Jetpack.
You mentioned the site running on WordPress 6.2.2, could you try upgrading it to the latest version 6.4.1, and see if it helps?
when I try to load the ‘blogroll beta’ I get an error with the message, “Whoops, we have encountered an error. Please try again later.”
Could you try disabling all the other plugins except for Jetpack, then ad thed Blogroll widget again? I tested on my site with Creativeily active, and it added fine.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] RSS feed does not updateHi @florinpopa10, the blog feed was updated in the Reader, but it appears that the blog now only has 3 posts. I went to your site, and the blog section indeed only shows 3 posts. Is that correct? Have you made some changes to your site recently?
Hi @christianoliveira87, thanks for the screenshots, that’s indeed strange, we’d need to take a closer look.
Do you mind sharing your site URL? If you do not want to post it on this forum, you can contact us privately?via this contact form. If you choose to reach out directly, please include a link to this thread.Hi @dfl1955, could you share a screenshot of the linkroll that you’re referring to?
Jetpack doesn’t have a linkroll option, but it has a Blogroll block, launched in beta mode (since Jeptack 12.7).
Hi @wfstudents, glad to hear it’s resolved. For help using the Jetpack Assistant, you can also check https://jetpack.com/support/jetpack-blocks/jetpack-ai-assistant-block/.
Hi @brennonk, thanks for using Jetpack CRM!
The default Client Portal page is setup with this shortcode:
[jetpackcrm_clientportal]
Is this what shows in the editor?
If you’re logged in and access the Clients Portal page, does it display correctly?
Here’s how the default Client Portal looks like when logged in:
Also, you could test to see if there’s a plugin or theme conflict, you can run those tests using Health Check.