EE

Hi @davood1975,

For some reason, your site seems to be loading the old tickets block.

Please add this snippet to your theme’s functions.php file, and let me know if it corrects the issue:

define( 'TRIBE_TICKETS_NEW_VIEWS', true );

Thank you,
Erica

It seems to work when the SiteGround Optimizer plugin (SG Optimizer) is disabled. Unfortunately, then I cannot use that plugin to optimize and speed up the website ??

Please note, in Chrome, it also only works when logged in.

Update: I’ve set up a staging site, and this seems to rely on the user to be logged in, in order to add payment info.

Actually, it looks like the issue still persists, specifically in Safari.

Thank you. I was just about to do a plugin conflict test, and after updating Astra Pro’s Starter Sites plugin, the issue seems to be fixed. Their changelog doesn’t mention anything that seems like it’d matter, but I can now enter payment info.

Same here. @infoaaq will you please share what the issue was?

Same issue here. Site has NEVER had any simplelender plugins on it.

I found your explanation of what to do when using BeTheme and that fixed it. Thank you.

You’re awesome, seems to be working now! Thank you!

I am also having this issue on multiple sites. Will you please advise as to what code they asked you to add?

• This reply was modified 5 years, 9 months ago by EE.

@szuprio Many thanks. Yep, not even gonna try with this plugin anymore.

Same problem here… everything is up to date but my admin bar doesn’t show up on the front end. Bridge theme.

I just tried it on my staging site and that seems to work! Many, many thanks! You went above and beyond what many would do to help, and I appreciate it!

Thank you for that. Sorry but I cannot tell now because that site with the “fix” won’t come up, looks like their hosting expired. I didn’t save a copy of the fix so I can’t remember what to do ??