Erica Franz

@andreamessetti Thank you so much for taking the time to share your positive experience with our support team!

I’m so glad they were able to provide you with the assistance you needed!

@rjgosselin Thank you for your glowing review! We’re thrilled that our support team went above and beyond to help you get started and design your first campaign. We truly appreciate your feedback and are delighted to have exceeded your expectations. Your kind words make our day!

Thank you for your kind words! We’re delighted that OptinMonster has been helpful and truly appreciate your recommendation.

@trevorturnbull We’re thrilled to have you back after all these years!

It’s amazing to hear that our plugin was great for you a decade ago, and we’re over the moon to know that you find it even better now. Our team has been dedicated to making improvements, and we’re so glad they’ve made a difference for you.

We’re also delighted that our customer support team was able to help you get those first campaigns going!

Your recommendation means a lot to us, and we can’t wait to keep providing you with an awesome experience. ??

@harmonimd Thank you so much for your kind words!

We’re thrilled to hear that you found OptinMonster easy to use. Your feedback means a lot to us, and we’re grateful for your support. If you ever have any questions or need assistance, don’t hesitate to reach out. Thanks again for choosing OptinMonster!

Hi @guiwebmais,

Just following up on this, were you able to check for a plugin conflict that may have triggered that error?

Thanks!

@mitupr Thank you for sharing your experience with our product! We’re glad to hear that it has been easy for you to use and has helped you gain subscribers for your website.

We look forward to continuing to provide you with a positive experience as you grow your subscriber base.

@brianplant Thank you for your kind words and long-term loyalty!

We’re thrilled that Beacon has been a reliable solution for your lead magnet needs over the years. It’s always our goal to provide fast, friendly support and helpful resources, so we’re glad to hear that these aspects have been beneficial for you.

We truly appreciate your continued trust in our platform, and we look forward to serving you for many more years to come!

@wbechtle Thank you for your glowing review and valuable feedback! We’re delighted that Beacon.by has been instrumental in transforming your eBook creation process. Your appreciation for our user-friendly platform, customization features, and professional results is truly gratifying.

We also appreciate your suggestion for integration with Amazon – we’re always looking for ways to improve our platform and make it even more useful for our users.

Thank you once again for choosing Beacon.by, and we look forward to continuing to empower you in creating exceptional digital resources!

Hi @kingdingbat,

Thank you for taking the time to share your experience with OptinMonster. We’re sorry to hear about the confusion regarding account creation. As a SaaS product, OptinMonster requires users to create an account outside of WordPress to access our features, including our powerful campaign tools. The OptinMonster WordPress plugin serves as a bridge between your website and our platform, allowing for seamless integration.

We understand that this setup may not be ideal for everyone. However, we believe it provides the best experience for our users by offering advanced features and capabilities beyond those typically found in dedicated WordPress plugins.

We truly appreciate your feedback and hope this information helps clarify the setup process. If you find our platform valuable despite the account creation requirement, we kindly ask that you consider updating your review to reflect your experience with OptinMonster’s features and performance.

Thank you for choosing OptinMonster, and we remain committed to providing the best possible service for our users!

Thank you @amitparsotam for the positive review! I’m so glad that Beacon has met or exceeded your expectations on so many levels, and that our support team could be such a help!

Hi @proangel ,

Will you troubleshoot the following possible causes:

1. Try updating your PHP version. WordPress recommends a minimum of version 7.4.
2. Check for a possible theme / plugin conflict.

Hi @fazlebari

My apologies for any misunderstanding.

The OptinMonster WordPress plugin will connect your WordPress site with your OptinMonster account. You’ll need to create an OptinMonster account in order to fully utilize the plugin’s functionality.

To create an OptinMonster account, a credit card is required during registration.

I hope this is helpful, if we can help with anything else just let us know. ??

Hello @memet2024,

I’m very sorry to hear of your dissatisfaction.

We did provide a free Gift Campaign per your request specifications, and went above and beyond what is typically included in such a request to add a customized widget on your behalf.

However, as your requests involving significant design changes continued, we had to consider the campaign request fulfilled.

I provided details of how you could continue customizing your campaign’s design further if you so wished to do so, and encourage you to consider that avenue.

Best regards,

Erica

Hi @pixtweaks ??

Thank you for the suggestion! I’ll share this with my team.

In the meantime, if you aren’t yet ready to use the plugin on your staging site you can disable the plugin through the Plugins screen.