Erica Franz

Thank you @amitparsotam for the positive review! I’m so glad that Beacon has met or exceeded your expectations on so many levels, and that our support team could be such a help!

Hi @proangel ,

Will you troubleshoot the following possible causes:

1. Try updating your PHP version. WordPress recommends a minimum of version 7.4.
2. Check for a possible theme / plugin conflict.

Hi @fazlebari

My apologies for any misunderstanding.

The OptinMonster WordPress plugin will connect your WordPress site with your OptinMonster account. You’ll need to create an OptinMonster account in order to fully utilize the plugin’s functionality.

To create an OptinMonster account, a credit card is required during registration.

I hope this is helpful, if we can help with anything else just let us know. ??

Hello @memet2024,

I’m very sorry to hear of your dissatisfaction.

We did provide a free Gift Campaign per your request specifications, and went above and beyond what is typically included in such a request to add a customized widget on your behalf.

However, as your requests involving significant design changes continued, we had to consider the campaign request fulfilled.

I provided details of how you could continue customizing your campaign’s design further if you so wished to do so, and encourage you to consider that avenue.

Best regards,

Erica

Hi @pixtweaks ??

Thank you for the suggestion! I’ll share this with my team.

In the meantime, if you aren’t yet ready to use the plugin on your staging site you can disable the plugin through the Plugins screen.

Hello @ioote ??

We’d love to help, if you can reach out to our support team directly by emailing [email protected] they can assist with a refund.

Hello @tmptmp123 ??

You can toggle the option to display Labels when editing the form fields block like this — https://a.supportally.com/i/dKabkt

Would you give that a try and let me know how it goes?

@planetsaipo2 thank you for taking the time to share your positive experience with OptinMonster and the campaign that Nidhi helped create!

Hi @themediator ??

Thanks a lot for taking the time and sharing your feedback with the community! It means a lot for us and we will keep working hard to ensure you get the same quality support which gets better everyday. ??

Hi @kanof216 ??

We’re so glad that our team was able to provide you with excellent support and a positive experience! Thank you for taking the time to share your review.

Hi @torontocarol ??

Thank you so much for taking the time to share your positive experience using Beacon!

Hi @jtk95 ??

We send out a single email when you reach 75%, and again when you reach 90% of your available pageviews. It’s possible that you triggered both of these emails within a very short time of one another.

I’m afraid it’s not possible to adjust the settings on these individual emails, however, we do not send out repeated reminders for reaching the same percentage used of your account.

If I can assist with anything else please let me know!

I’m so very happy we could help and that your experience using OptinMonster has been a powerfully positive one in achieving your marketing goals as an author!

Hi @iyorkshireman ??

Thank you for your feedback!

We provide details about all of our paid plans here: https://optinmonster.com/pricing

Our team is also happy to answer any questions or concerns you have if you wish to reach out directly: https://optinmonster.com/contact-us

Hi @queenbbaby ??

We would love to help address the issue! To do that, will you please reach out to our support directly at [email protected] so we can assist with your paid account?

Thank you!