Erica - SkyVerge Support

Hey @john05,

It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.

Thanks,
Erica ??

Hey?@swcomm,

Thanks for getting in touch with us about Braintree for WooCommerce! I’m happy to help out here.

You can keep using the Braintree plugin with WooCommerce 3.8 without updating WooCommerce. It should keep processing transactions as long as there aren’t any big changes on the Braintree side that could potentially deprecate 2.6.0 so you can stay on that version for now.

However, if you run into any issues down the line, we won’t be able to support that version once support is discontinued. As of right now, we don’t have a timeline for removing support, but we encourage merchants to update their plugins as soon as possible for the best experience.

Would you please let me know if this helps you out? Please don’t hesitate to let me know if you have any other questions!

Best,
Erica

Hey?@john05,

Thanks for getting in touch with us about WooCommerce Product SKU Generator! I’m sorry that the plugin is causing this error. I’m happy to help out here.

I’d like to get a bit more information so I can try to replicate the issue. Would you please let me know what steps you took that led to the error?

Any additional details and/or screenshots you can include would be fantastic!

Best,

Hey @wvbs,

It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

If you still have questions please take a look at our FAQs for more information, or create a new thread if you have further questions.

Thanks,
Erica

Hey?@wvbs,

Thanks for getting in touch with us about WooCommerce Sequential Order Numbers! I’m happy to help out here.

If the plugin is deactivated or removed the order numbers would then default to the WordPress post ID as the order number, which will prevent orders from following the current sequence that you’ve set up with the plugin. I’m sorry I don’t have better news for you here!

Would you please let me know if this helps you out?

Best,
Erica

Best,

Hey @kreichelt,

It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.

Thanks,
Erica

Hey @dante979,

It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

Thanks,
Erica

Hey @alichakery,

It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

Thanks,
Erica ??

Hey?@kreichelt,

Thanks for getting in touch with us about WooCommerce Customizer! I’m happy to help out here.

Our plugin should absolutely compatible with WooCommerce 5.2. WooCommerce recently moved away from their previous versioning to be more in line with the WordPress version system, WooCommerce 5.2 is considered a minor release and fully backward compatible.

That said, even though our plugin hasn’t been updated in a while, this is usually a good sign that nothing has been modified in either WordPress or WooCommerce that has caused any need for our plugin to be updated.

If you’re concerned about compatibility, I’d recommend trying things out on a staging site first. If your hosting company doesn’t provide a staging site, you can create one with the WP-Staging plugin:

https://www.ads-software.com/plugins/wp-staging/

Once you create the staging site and update WooCommerce there, you can test things out with our Customizer plugin. If all goes well, you should be good to go to update your live site!

Would you please let me know if this helps you out? Please don’t hesitate to let me know if you have any other questions!

Best,
Erica

Hey @dante979,

Thanks so much for the update! I’m glad that you were able to get almost everything translated. Since Expiration (MM/YY) isn’t translating, I’ll be happy to recommend a second option.

You can use the free Say What plugin to adjust plugin text as well.

If you opt to use that plugin, enter the following string as your Original String for your text adjustment:

// Expiration (MM/YY)

Then, you can use woocommerce-gateway-paypal-powered-by-braintree as your Text Domain and enter the translated text you would like to adjust it to as the Replacement String.

Would you please let me know if you’re able to translate the text with Say What?

Best,
Erica

Hey @dante979!

Thanks so much for confirming that for me! I’ll be happy to provide some more details here.

Usually, when we translate plugins, we use the free Poedit application. With this application, we can edit a .pot file to create translations — files with the extensions .po and .mo.

So, to translate the text from our framework, you’ll first need to find the .pot file to create the translation with Poedit. You can find it here:

/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree/vendor/skyverge/wc-plugin-framework/woocommerce/i18n/languages/woocommerce-plugin-framework.pot

Open up this file with Poedit and create a new translation in Italian. Once you’re done, you’ll need to save the translation in a specific folder with the right names.

The names for your .po and .mo files would be something like:

woocommerce-plugin-framework-it_IT.po
woocommerce-plugin-framework-it_IT.mo

And, to ensure that your translations will persist even with plugin updates, you’ll want to put them in this folder:

/wp-content/languages/plugins/

Once you’ve put your .po and .mo files into this folder on your website, everyone who has that language selected will see your translations. If they have English as their selected language, they’ll see the default, English text.

Would you please give this a try and let me know if you’re able to successfully translate the button text?

Best,
Erica

Hey @des79,

It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

Thanks,
Erica ??

Hey?@alichakery,

Thanks for getting in touch with us about Braintree for WooCommerce! I’m happy to help out here.

To change the language to German in the payment window, you’ll need to adjust some settings in your PayPal account. I suggest checking out the documentation section here:

https://developer.paypal.com/docs/admin/checkout-settings/#configure-the-language-encoding-of-your-data

Would you please review the information in the link and let me know if you’re able to change the language in the payment window to German?

Best,
Erica

Hey @antekompetetnost20,

Thanks for getting in touch with us about Braintree for WooCommerce! I’m happy to help out here.

Our gateway plugins rely on the SkyVerge WooCommerce Framework, and the code that displays the button text is part of this framework. You can find the framework in a public GitHub repository here:

https://github.com/skyverge/wc-plugin-framework

Since many of the plugins use the same phrases, like credit card number, expiration date, and place order we use a language file as part of the framework. You can find the language file on your site at:

/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree/vendor/skyverge/wc-plugin-framework/woocommerce/i18n/languages/woocommerce-plugin-framework.pot

Would you please let me know if this helps you out? Please do not hesitate to let me know if you have any other questions!

Best,
Erica

Hi @irenella,

Thanks for reaching out about the plugin. I’m sorry to hear that you are experiencing an issue as well. Since you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic? We’ll be more than happy to help there ??

Thanks,
Erica