Erica - SkyVerge Support

Hey @des79,

Erica here, stepping in for Simon. Thanks so much for the additional details! I’m going to add this to the issue that Simon raised to our developers to look into as well. We really appreciate this feedback!

Would you please let me know if there’s anything else I can help out with?

Best,
Erica

Hey @bozarl,

It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.

Thanks,
Erica ??

Hey?@bozarl,

Thanks for getting in touch with us about WooCommerce Extra Product Sorting Options! I’m happy to help out here.

Sorting is based on the stock availability of parent products rather than using the stock available at the variation level.

A workaround to get the variable products to appear before the out of stock products would be to set an available stock for the parent product in the Inventory tab by enabling “Manage stock” and setting the available stock for all variations. You can still manage stock at the variation level.

Would you please let me know if this helps you out? Please do not hesitate to let me know if you have any other questions!

Best,
Erica

Hey @efishinsea,

It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

Thanks,
Erica ??

Hey @easycomtech,

It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.

Thanks,
Erica ??

Hey?@efishinsea!

Thanks for getting in touch with us about Braintree for WooCommerce! I’m sorry that the plugin isn’t working as expected. I’m happy to help out here.

To get PayPal set up there are few extra steps that are required, which you can review here:

https://docs.woocommerce.com/document/woocommerce-gateway-paypal-powered-by-braintree/#section-6

Would you please take a look at the link above, ensure your PayPal payment method is configured as is outlined, and let me know if you still run into issues processing payments with the gateway?

Best,
Erica

Hey?@easycomtech,

Thanks for getting in touch with us about WooCommerce Extra Product Sorting Options! I’m happy to help out here.

I’m afraid that our plugin does not have the functionality to sort products by brand taxonomies. Our plugin will sort products alphabetically by product name, available stock, review count, and on-sale first. I’m sorry I don’t have better news for you here!

Would you please let me know if this helps you out? Please do not hesitate to let me know if you have any other questions!

Best,
Erica

Hey @mrclayton,

Thanks for catching that! I’m going to go ahead and close this thread.

Best,
Erica

Hi @mylittlethreads,

Thanks for reaching out about the plugin. I’m sorry to hear that you are experiencing an issue as well. Since you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic? We’ll be more than happy to help there ??

Thanks,
Erica

Hey @alifallahrn,

It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

Thanks,
Erica:)

Hey?@alifallahrn!

Thanks for getting in touch with us about Braintree for WooCommerce! I’m sorry to hear that the plugin isn’t working as expected. I’m happy to help out here.

To kick off our research into your question or issue, would you please enable gateway logging?

1. From your WordPress dashboard, go to WooCommerce > Settings > Payments.
2. Find the payment method and click Manage.
3. Change the Debug Mode field to “Save to Log”.
4. Click Save Changes.

Nest, please attempt another test order. To gather the logs, would you please follow the below steps?

1. Head to WooCommerce > Status > Logs.
2. Choose the gateway log from the dropdown and click the “View” button to display the log. Please note that the log may be in UTC/GMT time, so it may be offset by a few hours.
3. Copy and paste the log into Snippi.com and share the resulting link.

If you prefer to share this information privately, would you please reach out to us directly via the contact form on our website or directly using our [email protected] email address. Please make sure to mention this forum thread!

Best,
Erica

Hi @spilver!

Thanks so much for the follow-up here.

It sounds like you are running into an issue with product pricing. Our plugin creates automatic SKUs for your products and allows you to bulk update SKUs. This particular plugin does not handle product pricing or currency conversion. So I am afraid that I am unable to help out with this issue.

If you need assistance with the SKU generation, I’d be happy to help out. Please let me know if I can address any SKU issues for you.

Best,
Erica

Hey?@spilver

Thanks for reaching out to us about WooCommerce Product SKU Generator! I’m happy to help out.

While our plugin allows you to automatically generate product SKUs, I’m afraid that it doesn’t handle currency switching. I’m sorry that I can’t be of more assistance here!

Would you please let me know if I can help out with anything else?

Best,

Hi @rcveen!

Would it be possible for you to start a new thread? As this is a slightly different issue, we would like all users to be able to easily find the thread if they search for the same
problem.

Best,
Erica

Hey @rcveen,

It has been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

Thanks,
Erica