Elliott Richmond

Perfect thanks! I’ll go back to the client with that explanation.

Ah perfect, I’ll run some local testing.
Thank you so much ??

No, its still not working and is definately to do with WooCommerce, I’ll see if I can dig deeper and find a filter to re-enable it or reach out to WooCommerce on this issue.

It looks like its an issue with WooCommerce, I’m was using the slider on the main shop page that used to work, I’ve swapped the theme to use Shopfront and still the slider doesn’t work, however, it does work on standard WP pages and posts, just not on the main shop archive page.

• This reply was modified 3 years, 9 months ago by Elliott Richmond.

Infact, now I’ve added a new slider it seems to have removed the previous slides I’d already setup ??

I’ve added an image to one of the 3 sliders, as you’ll see nothing is showing for the image slider and the sliders themselves are not rotating?

Can you show me the code that you’ve pasted so I can try to replicate the exact steps you have taken.

Did you ever get to the bottom of this?

Sorry you’re experiencing an issue with this, can you confirm your “fundraisers API key” is active and not in sandbox mode? If it’s a new key Virgin can sometimes take a while to make it active.

Marked as resolved due to non plugin issue

Marked as resolved due to the update

Thanks for your patience, there was an issue with fundraisers and multiple pages, this is now fixed with some other UI improvements, you should be able to update the plugin now.

You must get your API ket approved and made active by VGM – check your developers account and ensure its been registered correct, checking your URL I get the following response:
https://api.virginmoneygiving.com/fundraisers/v1/account/35ef2955-9211-4dc0-a3ca-b56cc15bbb15/pages/2

Sorry you’re experiencing issues with this, I will test this locally now

Apologies on the delay, I will look in to this ASAP