ericjarvismusic

I’m having the same problem on a hosted server (on NetSol). The support team’s email said that the ziparchive class is already enabled, but Duplicator still fails at that point during system check in trying to create an archive.

I even called the hosting provider, but the tech had basically no idea what I was talking about. He suggested I call back and ask for “paid support, where they can handle this kind of thing.”

I can;t just move to another hosting provider, as this is the whole point – we are re-creating the site and I need a Duplicator backup of the site/DB/directories/files before lights-out on the old server.

Any ideas?

Thanks.