ericstaytrue

Have you tried typing the link instead of pasting it?

Here is an old support thread outlining the problem:

https://www.ads-software.com/support/topic/bad-page-suffix-in-url/

The file upload worked for me in Chrome.

The issue you are having with styling appears to be the background color of the body element showing through a gap in your other elements caused by margins and padding.

It looks like you can access the login page via https://themeowcode.com/wp-login.php but there is an error about unexpected output there. You can try logging in there but I expect it will not work.

If you have access to the hosting account or FTP you can try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

• This reply was modified 6 years, 3 months ago by ericstaytrue.
• This reply was modified 6 years, 3 months ago by ericstaytrue.

It looks like you can access the login page via https://www.obsessedmaker.com/wp-login.php but there is an error about unexpected output there. You can try logging in there but I expect it will not work.

If you have access to the hosting account or FTP you can try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

The error you’re seeing appears to be related to Jetpack rather than Stripe, based on what I have read here:

https://github.com/Automattic/pinghub/issues/8

I’m not able to see that error when viewing the cart page so I believe that may be something you are only seeing when logged in. Someone in that thread recommended activating and deactivating Jetpack but I have not tried that so I can’t say if it will work. It was also mentioned that it isn’t a real fix, it will just eliminate the error. Automattic seems to be aware of and working on the issue already.

As for your stripe configuration, I was able to submit a test order and pay via stripe with one of their test card numbers. If you are still seeing an error I believe you may need to clear your cache. Hopefully this helps!

Hi @intercommsa are you still having this problem?

If so, can you verify again that core_updater.lock is not in the database, and describe the method you used to check? Can you also verify you are checking the correct database by checking the functions.php file for the database name?

Did you update both the Site URL and Home URL after moving the website off of your local server? Information on updating those can be found in the codex here:

https://codex.www.ads-software.com/Changing_The_Site_URL

After that your images and other internal links may still be broken, you will likely need to use a tool like:

https://www.ads-software.com/plugins/velvet-blues-update-urls/

to update your URLs. Add “https://localhost” to the first box and “https://secbusol.ddns.net” to the second box and check all of the boxes and hit update. You should make a backup of your database before using tools that modify it, so I recommend doing that first.

Do you have access to the hosting account or FTP? That ReCaptcha is likely added with a plugin. If you have access to the hosting or FTP you can rename the directory of the plugin that is adding the ReCaptcha to disable it and you should be able to log in again to remove it, or update it to the newest version with new keys for the new version of ReCaptcha.

You can customize who receives emails from WooCommerce in the WooCommerce > Settings > Emails tab. You may want to make a new email address solely for emails from WooCommerce if you are receiving too many but still wanted to have them go somewhere.

You could also create a new folder in your current email and create a rule that would send all WooCommerce emails directly to that folder to keep them out of your inbox.

If neither of those sounds good to you then you can disable different emails in the emails tab of WooCommerce by clicking manage next to the email type you don’t want to receive anymore, and unchecking the box that enables them.

Are you logged in when seeing that? I don’t see it in the page source anywhere. That domain is owned by WordPress. Are you using Jetpack? I believe it may be built into that.

Try logging out and seeing if it is still visible.

edit – looks like I type too slowly!

• This reply was modified 6 years, 3 months ago by ericstaytrue.

Hi @thaty6lok, this looks like it is definitely a theme issue to me. If you use a commercial theme and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

https://themeforest.net/item/magicreche-responsive-crche-wordpress-theme/7220285/support

Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

I just want to mention as well that only your homepage is working. The contact page is actually a part of the homepage. There is an animation that scrolls you to the bottom of the page when that button is clicked. My guess is that the homepage is using a different template than the rest of the pages and there is an issue in the template the other pages are using.

Hi @peterhogan, can you show us what the jumbled up script looks like? I’m not able to replicate the issue in my browser or on my phone. Is there anything we can do to replicate the issue?

Hi @adrian95 is there a reason you couldn’t update the source of the old image to the new URL, instead of changing the new URL to match the old image’s source? I believe you have a couple different options here.

One option would be to use a plugin like https://www.ads-software.com/plugins/post-date-time-change/ to switch the date the image was posted. I have never personally used this plugin but I did install it quick to take a look. You have to switch to the list view in the media library to use it.

If the image is in your page content only then you could use a plugin like https://www.ads-software.com/plugins/velvet-blues-update-urls/ to change the source to the new url. So in the options page of this plugin you would add the old image source url “domain.com/wp-content/uploads/2017/11/logo-350f-1.png” to the first field “”, and you would add the new one “domain.com/wp-content/uploads/2018/08/logo-350f-1.png” to the second field. You would then check all of the boxes below the two url fields and hit update. It is important to match the format of both URLs exactly. If the first has “domain.com/path/to/image.jpg” and the other has “https://domain.com/path/to/image.jpg” you will end up with a final result of “https://https://domain.com/path/to/image.jpg”.

That would go through all of your pages and replace the old url with the new one which will get the image working. If the image is used in CSS or template files, or in custom options pages from your theme or widgets this will not work. Those would need to update manually.

Your last option would be to move the image and its associated thumbnails to the correct directory using a file manager plugin like https://www.ads-software.com/plugins/wp-file-manager/ but this is a last resort and shouldn’t be necessary. It would make the image inaccessible through the media library, since the old image information has already been removed from the database. The new image would also not work in the media library since the files would be missing. It would make your old images work on the front end though. I do not recommend this option.

Just wanted to post up that Andy’s answer made the difference for me. If you’re adding users with sql and forget to change the prefix when you’re adding the capabilities you’ll run into this. Thanks Andy.

In your Settings page under General your site address and WordPress address are both set to regular http correct?

In WooCommerce under settings > checkout, under the checkout process heading the last option is “Force secure checkout”, is this option checked?

If it is then this would be expected behavior and everything is working correctly. To use SSL on some pages and not others you would need to use the .htaccess file in the root of your WordPress installation.