eriklenaerts

Hey, no luck here with replacing the plugin files. However I found out that the issue arrises when I enable the Whols Pro plugin. In contact with the author atm.

• This reply was modified 1 year, 7 months ago by eriklenaerts.

Hey Stuart,

I must say that I’m using the new woocommerce checkout blocks. other than that I’m using payment methods provided by the standard woocommerce payment plugin. (credit card, wire transfer, iDEAL, Soft, Apple/Google Pay & CoD)

thnx already for looking into it

Hey Roxy,

sry, missed this one, think I was about to reply here but then something came up so I didn’t finish the response. Just now, I was making a screen recording, guess what… the chat started working again.

so, all good here. we’re back in business.

thnx

catch22 ;).

The link you just mentioned is the one that doesn’t work. I did start another support thread by e-mail. Ones the support flow is back up & running I might be able to ask my actual support case being the EU VAT number not showing up. So, In order to get support I first need to help to fix the support of the support…

we’ll get there ??

alright.

PS: I started this topic because the support flow you mentioned is broken at the moment. Hence I’m looking a way to get help here.

fyi: I get the right results when disabling the plugin.

Additionally I’m using the new checkout system from woocommerce instead of the blocks.

Hey Dan,

sry for the late reply. on a city trip to Paris ??

Here’s the screenshot you requested:

View post on imgur.com

Notice that the local pickup option shows an amount (red arrow), whereas the section below shows free (aka gratis in Dutch).

If you move on to the next step, the checkout page. There you’ll see the two shipping methods with the same price