Scott Stewart

Please reread our support thread. The last thing you did was offer a “custom plugin” that did not work. So how could you have told me “many times” that it would not work?

I’m not sure why you’re lashing out at me and bringing links of the staging and live site into discussion. I am a WordPress developer but I have developed themes, so I was looking for your support to help me with a problem I had with your plugin.

Instead, you insisted it did not exist, even though I was seeing it with my own eyes.

Bye!

I installed your “custom plugin” which was two lines of javascript and it made none of your plugin work. It refreshed the page, as you said it would, and that was definitely not the desired effect.

We are obviously wasting each others time. The solution is to have the event.preventDefault come after the javascript that you in your plugin. Currently you call it before it any event.

See here: https://stackoverflow.com/questions/3252730/how-to-prevent-a-click-on-a-link-from-jumping-to-top-of-page

I’m sorry you got your first negative review, but you did not handle yourself very well in support or in this reply either.

The # in the link to click the search button IS causing a jump to the top of the page.

We of course are using your plugin a day later. There are many things I am forced to use that I am unhappy with.

I checked for theme and plugin conflicts and I know how to do this very well, as it is the basis of any support ticket: “Have you turned it off and on again?”

You have a fantastic day as well!

Phew! Got it on the web. https://www.carlislestewart.com

Definitely a work in progress.

I’m designing on localhost right now, but I can get it live for you. I’ll post the link in a bit. Thanks!

Hi Drew,

Thanks for the prompt response. I have indeed checked to make sure they are set to different templates. “Blog” is lined up with “blog” and “Home” is lined up with “home”. Not exactly sure what is going on…