erolsk8

Wow that’s so strange, but without some concrete error message related to this plugin, I don’t have other ideas.

By the way, which hosting are you using?

Oh, that Gateway Timeout sounds like a proxy or something. You could try to temporary disable proxy or other things that might block these requests.

That spoofer.js is from some other place (e.g. plugin, theme, browser extension, etc.), it would be nice to disable it to see if it makes a difference.

In wp-config, you could try increasing values of these variables: “WP_MEMORY_LIMIT” and “WP_MAX_MEMORY_LIMIT”. If that does not help, maybe also to increase these in PHP config: “max_execution_time” and “memory_limit”.

Oh wow, so the whole error is just “error”, which isn’t useful ??

Could you maybe try to inspect the page and check Console and Network tabs and then doing the import to see if there are some actual errors there. Or even better to get server logs at the time of import (it might help to turn on WP debugging first).

Hello, what does the error say? And is there maybe something special with those items that fail?

It was just an example, but I wouldn’t recommend it unless you already know how to do it and have a lot of experience with it. Anyway, it is simply out of the scope of this plugin.

No, this plugin doesn’t have such functionality. It’s just about finding and importing files to the Media Library, not the other way around ??

And if you were to delete them from Media Library, it would probably also delete actual files. That’s why you could try reverting to database backup, removing those database records from code or SQL script, finding a plugin that does this, etc.

Since files are already imported, this plugin can’t import them again with different dates. So I guess either reverting to a backed-up database (to a state before import) or some plugin focused on changing the dates of existing Media Library items.

Hello @swaranan, deleting from Media Library is totally up to WordPress, this plugin doesn’t interfere there.
But one thing just crossed my mind, maybe your system user (configured for your web server / WordPress) doesn’t have system privileges to modify those files (https://en.wikipedia.org/wiki/Chmod). Or ownership of those files on the server is not good (https://en.wikipedia.org/wiki/Chown).

Best would be to check PHP error logs while deleting a file to see if there is some error. Or maybe there is some solution to fix ownership of files on the server (in the uploads did).

Hope it helps.

Erol

Hey @moultrex, you can try it out in the new version 1.4.5.

Very strange, but without any specific error there isn’t much I could do.

If you think something broke in recent plugin version, you can try getting some of the old versions and trying to scan: https://www.ads-software.com/plugins/media-sync/advanced/

So far, I’ve found out that files get scanned, it’s just some tricky javascript issue that prevents those rows from being expanded and visible (it’s just hidden with CSS).

Also, it seems to work in Pro version (where UI got significantly refactored), but I’d still like to fix it in free version if it’s not too complicated and if I find time for it.

• This reply was modified 8 months, 1 week ago by erolsk8.

I’m afraid you’d eventually run into many weird issues with these characters in other places as well, but I’ll try to find some time to look into it this weekend. Thank you both for detailed explanations.

Nice, I’m glad it works ??

Hey @moultrex thanks for the great breakdown. Sorry for the delay, but there is now a new version 1.4.4 that will decode file names before saving.

But I’m not sure why the 3rd one wasn’t imported, it did for me (with these exact names).

Hi Andi,

No, that’s not possible. This plugin only knows about scanned files on the server, it simply can not know where those files were used in previous database. Within this plugin, there is no concept of export/import or old/new. It’s only about importing files on the server into current database.

So I would recommend getting one of many export/import (migration) plugins.

Hope it helps.

Erol