estebancosin

Hi, tthanks for your reply. I’m currently using 2 different payment gateways (PayPal and mercadopago) and the problem is with both of them. OK, waiting for your fix. Thanks

Sorry, solved, I’ve just seen how to deactivate it ??

Hi @xue28 thanks for your help ??

I did what you said, and problem is still there.

So here is the system report:

### WordPress Environment ###

WordPress address (URL): https://emprendemy.com
Site address (URL): https://emprendemy.com
WC Version: 7.0.0
REST API Version: ? 7.0.0
WC Blocks Version: ? 8.5.1
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ?
WP Cron: ?
Language: es_ES
External object cache: –

### Server Environment ###

Server Info: nginx/1.21.5
PHP Version: 7.4.30
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.16-MariaDB-1:10.5.16+maria~focal
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.0.0
WC Database Prefix: wp_
Tama?o total de la base de datos: 140.86MB
Tama?o de los datos de la base de datos: 122.50MB
Tama?o del índice de la base de datos: 18.36MB
wp_woocommerce_sessions: Datos: 0.23MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_order_items: Datos: 0.06MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_order_itemmeta: Datos: 0.27MB + índice: 0.23MB + Motor InnoDB
wp_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_actions: Datos: 2.02MB + índice: 1.05MB + Motor InnoDB
wp_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_logs: Datos: 1.02MB + índice: 0.64MB + Motor InnoDB
wp_ac_abandoned_cart_history_lite: Datos: 0.39MB + índice: 0.00MB + Motor InnoDB
wp_ac_email_templates_lite: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_ac_guest_abandoned_cart_history_lite: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_ac_sent_history_lite: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_comments: Datos: 0.27MB + índice: 0.31MB + Motor InnoDB
wp_duplicator_packages: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_e_events: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_e_notes: Datos: 0.02MB + índice: 0.17MB + Motor InnoDB
wp_e_notes_users_relations: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_e_submissions: Datos: 0.34MB + índice: 0.59MB + Motor InnoDB
wp_e_submissions_actions_log: Datos: 0.22MB + índice: 0.52MB + Motor InnoDB
wp_e_submissions_values: Datos: 0.47MB + índice: 0.55MB + Motor InnoDB
wp_icl_strings: Datos: 0.22MB + índice: 0.14MB + Motor InnoDB
wp_icl_string_translations: Datos: 0.31MB + índice: 0.17MB + Motor InnoDB
wp_layerslider: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_layerslider_revisions: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_ld_notifications_delayed_emails: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_learndash_user_activity: Datos: 0.36MB + índice: 1.22MB + Motor InnoDB
wp_learndash_user_activity_meta: Datos: 0.08MB + índice: 0.09MB + Motor InnoDB
wp_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_ms_snippets: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_options: Datos: 6.34MB + índice: 0.19MB + Motor InnoDB
wp_pmpro_membership_levelmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_postmeta: Datos: 51.55MB + índice: 6.00MB + Motor InnoDB
wp_posts: Datos: 11.42MB + índice: 0.53MB + Motor InnoDB
wp_revslider_css: Datos: 0.13MB + índice: 0.00MB + Motor InnoDB
wp_revslider_css_bkp: Datos: 0.13MB + índice: 0.00MB + Motor InnoDB
wp_revslider_layer_animations: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_layer_animations_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_navigations: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_navigations_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_sliders: Datos: 0.05MB + índice: 0.00MB + Motor InnoDB
wp_revslider_sliders_bkp: Datos: 0.06MB + índice: 0.00MB + Motor InnoDB
wp_revslider_slides: Datos: 0.20MB + índice: 0.00MB + Motor InnoDB
wp_revslider_slides_bkp: Datos: 0.22MB + índice: 0.00MB + Motor InnoDB
wp_revslider_static_slides: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_static_slides_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_snippets: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_tcb_api_error_log: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_td_fields: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_td_groups: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_termmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_terms: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_term_relationships: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_term_taxonomy: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_tve_leads_contacts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_tve_leads_contact_download: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_tve_leads_event_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_tve_leads_form_variations: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_tve_leads_group_options: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_tve_leads_saved_group_options: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_tve_leads_split_test: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_tve_leads_split_test_items: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_usermeta: Datos: 2.47MB + índice: 2.88MB + Motor InnoDB
wp_users: Datos: 0.11MB + índice: 0.14MB + Motor InnoDB
wp_wc_admin_notes: Datos: 0.08MB + índice: 0.00MB + Motor InnoDB
wp_wc_admin_note_actions: Datos: 0.05MB + índice: 0.02MB + Motor InnoDB
wp_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_customer_lookup: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
wp_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_product_lookup: Datos: 0.06MB + índice: 0.06MB + Motor InnoDB
wp_wc_order_stats: Datos: 0.06MB + índice: 0.05MB + Motor InnoDB
wp_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_product_attributes_lookup: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_product_download_directories: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_product_meta_lookup: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
wp_wc_rate_limits: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wfblockediplog: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wfblocks7: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wfconfig: Datos: 1.47MB + índice: 0.00MB + Motor InnoDB
wp_wfcrawlers: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wffilechanges: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wffilemods: Datos: 24.58MB + índice: 0.00MB + Motor InnoDB
wp_wfhits: Datos: 1.52MB + índice: 0.27MB + Motor InnoDB
wp_wfhoover: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wfissues: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_wfknownfilelist: Datos: 11.52MB + índice: 0.00MB + Motor InnoDB
wp_wflivetraffichuman: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wflocs: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wflogins: Datos: 0.47MB + índice: 0.17MB + Motor InnoDB
wp_wfls_2fa_secrets: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wfls_settings: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wfnotifications: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wfpendingissues: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_wfreversecache: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wfsnipcache: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wfstatus: Datos: 0.14MB + índice: 0.09MB + Motor InnoDB
wp_wftrafficrates: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wpfm_backup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wpmailsmtp_debug_events: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wpmailsmtp_tasks_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wpr_rocket_cache: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wpr_rucss_used_css: Datos: 0.02MB + índice: 0.08MB + Motor InnoDB
wp_wp_pro_quiz_category: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wp_pro_quiz_form: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wp_pro_quiz_lock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wp_pro_quiz_master: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wp_pro_quiz_prerequisite: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wp_pro_quiz_question: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wp_pro_quiz_statistic: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wp_pro_quiz_statistic_ref: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wp_pro_quiz_template: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wp_pro_quiz_toplist: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_yoast_indexable: Datos: 1.50MB + índice: 0.52MB + Motor InnoDB
wp_yoast_indexable_hierarchy: Datos: 0.08MB + índice: 0.08MB + Motor InnoDB
wp_yoast_migrations: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_yoast_primary_term: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_yoast_prominent_words: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_yoast_seo_links: Datos: 0.09MB + índice: 0.03MB + Motor InnoDB
wp_yoast_seo_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB

### Post Type Counts ###

acf-field: 70
acf-field-group: 2
attachment: 353
course: 6
custom_css: 2
elementor_library: 48
elementor_snippet: 3
instructor: 1
ld-notification: 1
lesson: 12
nav_menu_item: 6
oembed_cache: 71
page: 46
post: 3
product: 12
question: 9
quiz: 3
revision: 1566
sfwd-certificates: 2
sfwd-courses: 9
sfwd-lessons: 301
sfwd-question: 1
sfwd-quiz: 1
sfwd-topic: 4
shop_coupon: 30
shop_order: 314
shop_order_refund: 23
testimonials: 3
vc_settings_preset: 1
wc_membership_plan: 10
wc_user_membership: 246
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?Los mensajes de error no deberían mostrarse a los visitantes.

### Active Plugins (29) ###

Paquete de acciones: por Wpfolk – 2.3.9
Advanced Custom Fields: por WP Engine – 6.0.3
Better Search Replace: por Delicious Brains – 1.4.1
Yoast Duplicate Post: por Enrico Battocchi & Team Yoast – 4.5
Dynamic.ooo - Dynamic Content for Elementor: por Dynamic.ooo – 2.7.10
Dynamic Visibility for Elementor: por Dynamic.ooo – 5.0.1
Ele Custom Skin: por Dudaster.com – 3.1.7
Elementor Pro: por Elementor.com – 3.7.7
Elementor: por Elementor.com – 3.7.8
Folders: por Premio – 2.8.6
LearnDash LMS - Certificate Builder: por LearnDash – 1.0.3
LearnDash LMS - Course Grid: por LearnDash – 2.0.6
LearnDash LMS - Elementor: por LearnDash – 1.0.3
LearnDash Licensing & Management: por LearnDash – 1.1.3
LearnDash LMS - Notifications: por LearnDash – 1.5.3
LearnDash LMS - WooCommerce Integration: por LearnDash – 1.9.4.1
Loco Translate: por Tim Whitlock – 2.6.2
LearnDash LMS: por LearnDash – 4.3.1.3
Temporary Login Without Password: por StoreApps – 1.8.0
WooCommerce Stripe Gateway: por WooCommerce – 6.9.0
WooCommerce Memberships: por SkyVerge – 1.23.1
Mercado Pago payments for WooCommerce: por Mercado Pago – 6.3.1
CURCY - WooCommerce Multi Currency Premium: por VillaTheme – 2.2.0
WooCommerce: por Automattic – 7.0.0
Yoast SEO Premium: por Equipo Yoast – 19.4
Yoast SEO: por Equipo Yoast – 19.9
WP Debugging: por Andy Fragen – 2.11.14
WP Mail SMTP: por WPForms – 3.6.1
WPS Hide Login: por WPServeur
NicolasKulka
wpformation – 1.9.6

### Inactive Plugins (15) ###

Abandoned Cart Lite for WooCommerce: por Tyche Softwares – 5.12.0
Duplicator: por Snap Creek – 1.4.7.1
HandL UTM Grabber v3: por HandL Digital LLC – 3.0.30
Health Check & Troubleshooting: por The www.ads-software.com community – 1.4.5
PHP Compatibility Checker: por WP Engine – 1.5.2
Pixel Manager for WooCommerce: por SweetCode – 1.18.1
PixelYourSite: por PixelYourSite – 9.2.0
Query Monitor: por John Blackbourn – 3.9.0
Really Simple SSL: por Really Simple Plugins – 5.3.3
Stop User Enumeration: por Fullworks – 1.4.4
URL Coupons for WooCommerce: por WPFactory – 1.6.4
Wordfence Security: por Wordfence – 7.6.0
WP File Manager: por mndpsingh287 – 7.1.6
WP Rocket: por WP Media – 3.12.1.1
WP Rollback: por GiveWP.com – 1.7.2

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (4) ###

Health Check Troubleshooting Mode: por  – 1.7.2
Kinsta Must-use Plugins: por Kinsta Team – 2.4.8
LearnDash LMS Multisite: por LearnDash – 1.0.0
SSO: por Garth Mortensen
Mike Hansen – 0.3

### Settings ###

API Enabled: –
Force SSL: ?
Currency: USD (US$)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 0
Taxonomies: Product Types: course (course)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Base de la tienda: #10067 - /cursos-a-distancia/
Carrito: ? La página no contiene el shortcode [woocommerce_cart] o el bloque woocommerce/cart.
Finalizar compra: ? La página no contiene el shortcode [woocommerce_checkout] o el bloque woocommerce/checkout.
Mi cuenta: #1259 - /my-account/
Términos y condiciones: ? Página sin definir

### Theme ###

Name: Hello Elementor Child
Version: 1.0.1
Author URL: https://elementor.com/
Child Theme: ?
Parent Theme Name: Hello Elementor
Parent Theme Version: 2.6.1
Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
WooCommerce Support: ?

### Templates ###

Overrides: –

### Memberships ###

Restriction mode:: Hide content only
Public content:: Páginas: 1 item
Excluded from discounts:: –
Membership plans:: 9
Curso TKIG:: Members: 8Access method: Product(s) purchaseAccess length: Unlimited
Curso BICI:: Members: 7Access method: Product(s) purchaseAccess length: Unlimited
Curso PELU:: Members: 23Access method: Product(s) purchaseAccess length: Unlimited
Curso CANN:: Members: 9Access method: Product(s) purchaseAccess length: Unlimited
Curso MODA:: Members: 23Access method: Product(s) purchaseAccess length: Unlimited
Curso BABY:: Members: 17Access method: Product(s) purchaseAccess length: Unlimited
Curso DISC:: Members: 14Access method: Product(s) purchaseAccess length: Unlimited
Curso COMM:: Members: 81Access method: Product(s) purchaseAccess length: Unlimited
Curso MELI:: Members: 64Access method: Product(s) purchaseAccess length: Unlimited

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-10-27 03:05:43 -03:00
Options: ?
Notes: 110
Onboarding: completed

### Action Scheduler ###

Complete: 3.165
Oldest: 2022-09-26 19:19:42 -0300
Newest: 2022-10-26 11:08:01 -0300

Failed: 27
Oldest: 2021-09-15 11:52:16 -0300
Newest: 2022-08-06 14:10:48 -0300

Pending: 3
Oldest: 2022-10-26 11:23:01 -0300
Newest: 2022-10-26 17:40:45 -0300

### Status report information ###

Generated at: 2022-10-26 11:22:53 -03:00

Hi Amir, and thanks for your reply.

The strange thing is: in my older checkout page (https://emprendemy.com/checkout/) the card fields are ok and can be filled in.

In my new checkout page (https://emprendemy.com/checkout2/) fields are not able to be filled in.

So, I’m sure plugins, theme and other general aspects are ok.

What do you think?

Cheers!

Hi, it worked, thanks a lot.

Hi Shaun, done that step. Waiting for new instructions,

thanks!

Hi and thanks again for your help.

I added the code via Code Snippets, it is active, cache cleaned, but my products are still there, with no changes. Maybe am I doing something wrong? Just you to check: https://www.loom.com/share/a5ff68cdbb20412a8fb5ebaa3f666633

Thanks!

Hi! I put the code inside a PHP snippet, and then the php snippet into a product, published the product, but I see all my products in catalog (it did not delete products at all).

Any ideas?

Thanks for your help!

Hola, no, hice el reclamo a MP y se lavan las manos….

worked! Thank you a lot