eszukiewicz13

Thank you for the assistance Igor.

I updated WordPress to the most current version and deactivated all Plugins except for Woocommerce. I also changed the theme from Twenty Seventeen to Storefront.

This time when I tried viewing the product catalog in the customize section for Woocommerce, I was able to view the products in my shop page based on their assigned categories. So that fixed the problem.

Is there a way to keep the categories showing like they currently are while having the Twenty Seveteen theme and all of my necessary plugins activated? The site is somewhat broken without the previously mentioned things being active.

I’m very grateful for your help and look forward to your response. Thank you

Hi Juan,

I changed the theme back to Storefront and selected the “Show Category” option, however the shop page still just shows all of the products available in no specific order, same as before.

Do I need to add these categories onto the site menu through the appearance tab on WordPress for them to display separately? I don’t know if that’s a possibility since the shop page is not capable of being separated into various pages. Perhaps I’m still missing something.

• This reply was modified 2 years, 9 months ago by eszukiewicz13.

Thank you for the response Juan, I appreciate the quick response. I will let my boss know of the issue, try changing the theme to storefront to test the display, and then go from there.

In the meantime, the system status is:

### WordPress Environment ###

WordPress address (URL): https://ucp-inc.com
Site address (URL): https://ucp-inc.com
WC Version: 5.9.0
REST API Version: ? 5.9.0
WC Blocks Version: ? 6.1.0
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 2.8.0
Log Directory Writable: ?
WP Version: ? 5.8.3 - There is a newer version of WordPress available (5.9)
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.33
PHP Post Max Size: 16 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 5.5.68-MariaDB
Max Upload Size: 16 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.9.0
WC Database Prefix: kmF268_
Total Database Size: 95.88MB
Database Data Size: 75.54MB
Database Index Size: 20.34MB
kmF268_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
kmF268_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kmF268_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kmF268_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
kmF268_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kmF268_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kmF268_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
kmF268_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kmF268_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kmF268_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kmF268_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kmF268_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kmF268_actionscheduler_actions: Data: 0.09MB + Index: 0.13MB + Engine InnoDB
kmF268_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kmF268_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kmF268_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
kmF268_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kmF268_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
kmF268_EWD_OTP_Customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_EWD_OTP_Custom_Fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_EWD_OTP_Fields_Meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_EWD_OTP_Orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_EWD_OTP_Order_Statuses: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_EWD_OTP_Sales_Reps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kmF268_gf_entry: Data: 1.52MB + Index: 0.20MB + Engine InnoDB
kmF268_gf_entry_meta: Data: 5.52MB + Index: 3.23MB + Engine InnoDB
kmF268_gf_entry_notes: Data: 1.52MB + Index: 0.19MB + Engine InnoDB
kmF268_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_gf_form_meta: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
kmF268_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kmF268_gf_form_view: Data: 0.39MB + Index: 0.31MB + Engine InnoDB
kmF268_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kmF268_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kmF268_options: Data: 5.06MB + Index: 1.06MB + Engine InnoDB
kmF268_postmeta: Data: 27.20MB + Index: 1.95MB + Engine InnoDB
kmF268_posts: Data: 12.41MB + Index: 0.39MB + Engine InnoDB
kmF268_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kmF268_rank_math_analytics_gsc: Data: 6.02MB + Index: 10.33MB + Engine InnoDB
kmF268_rank_math_analytics_objects: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
kmF268_rank_math_internal_links: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
kmF268_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kmF268_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kmF268_swpm_membership_meta_tbl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kmF268_swpm_membership_tbl: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_swpm_members_tbl: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_swpm_payments_tbl: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kmF268_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kmF268_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kmF268_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kmF268_um_metadata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
kmF268_usermeta: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
kmF268_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
kmF268_user_registration_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kmF268_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
kmF268_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kmF268_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kmF268_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kmF268_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kmF268_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
kmF268_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
kmF268_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kmF268_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
kmF268_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kmF268_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kmF268_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
kmF268_wfconfig: Data: 3.25MB + Index: 0.00MB + Engine InnoDB
kmF268_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_wffilemods: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
kmF268_wfhits: Data: 1.02MB + Index: 0.25MB + Engine InnoDB
kmF268_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kmF268_wfissues: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
kmF268_wfknownfilelist: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
kmF268_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kmF268_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_wflogins: Data: 1.02MB + Index: 0.16MB + Engine InnoDB
kmF268_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kmF268_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
kmF268_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
kmF268_wfstatus: Data: 0.14MB + Index: 0.11MB + Engine InnoDB
kmF268_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kmF268_wpr_rucss_resources: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
kmF268_wpr_rucss_used_css: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
kmF268_yoast_indexable: Data: 0.17MB + Index: 0.09MB + Engine InnoDB
kmF268_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
kmF268_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kmF268_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kmF268_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kmF268_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 335
cartflows_flow: 1
cartflows_step: 2
custom_css: 1
customize_changeset: 2
elementor_library: 7
jetpack_migration: 2
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
nav_menu_item: 37
oembed_cache: 2
page: 101
post: 13
product: 39
product_variation: 26
revision: 1756
shop_order: 1
um_directory: 1
um_form: 3
user_registration: 1
wc_conditional_fee: 1
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (20) ###

Gravity Forms: by Gravity Forms – 2.5.16
Better Search Replace: by Delicious Brains – 1.3.4
Gravity Forms styler for Elementor: by Essential Addons – 1.0.0
Elementor Pro: by Elementor.com – 3.1.0
Elementor: by Elementor.com – 3.5.3
Essential Addons for Elementor: by WPDeveloper – 5.0.1
Flexible Shipping For FedEx: by WP Desk – 1.6.2
Gravity Forms Zero Spam: by GravityView – 1.2.0.1
Markup by Attribute for WooCommerce: by MarkTomlinson – 3.9.6
Product Visibility by User Role for WooCommerce: by WP Wham – 1.7.3
Rank Math SEO: by Rank Math – 1.0.78
Simple Google reCAPTCHA: by Michal Novák – 3.8
User Role Editor: by Vladimir Garagulya – 4.60.2
WooCommerce Authorize.Net Gateway: by Pledged Plugins – 5.1.25
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.5.1
WooCommerce Extra Fees Plugin: by theDotstore – 3.7.3
WooCommerce Show Attributes: by Isabel Castillo – 1.6.4
WooCommerce: by Automattic – 5.9.0 (update to version 6.2.0 is available)
Wordfence Security: by Wordfence – 7.5.8
WP Rocket: by WP Media – 3.10.5.1

### Inactive Plugins (4) ###

amr shortcode any widget: by anmari – 4.0
Anti-Spam by CleanTalk: by СleanTalk <[email protected]> – 5.164.1
Essential Addons for Elementor - Pro: by WPDeveloper – 3.3.0
WP NMI Gateway PCI for WooCommerce: by Pledged Plugins – 1.0.3

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php

### Must Use Plugins (1) ###

Elementor Safe Mode: by Elementor.com – 1.0.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #10 - /shop/
Cart: #11 - /cart/
Checkout: #12 - /checkout/
My account: #13 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Twenty Seventeen
Version: 2.8 (update to version 2.9 is available)
Author URL: https://www.ads-software.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Product Visibility by User Role Settings ###

Product Visibility by User Role: yes
Hide catalog visibility: yes
Make non-purchasable: no
Modify query: no
Hide menu items: no
Hide products terms: no
Redirect: 
Redirect URL per product: no
Replace description: no
Content to replace with, e.g.: Log in to see the product description.: 
Replace short description: no
Content to replace with, e.g.: Log in to see the product description.: 
User roles to display in settings: Array
(
)
Admin products list column: no
Product quick edit: no
Products bulk edit: no
Bulk settings for role guest: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role administrator: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role editor: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role author: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role contributor: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role subscriber: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role customer: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role shop_manager: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role companya: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role companyb: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role companyc: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role companyd: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role companye: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role hwe: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role kaarma: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role egenuity: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role vlocker: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role systopia: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 
Bulk settings for role gravity: not set
Enable/Disable: 
Hide all: 
Products: 
Invisible: 
Product categories: 
Invisible: 
Product tags: 
Invisible: 

### Action Scheduler ###

Complete: 183
Oldest: 2022-01-18 17:48:47 +0000
Newest: 2022-02-11 15:33:57 +0000

Pending: 4
Oldest: 2022-02-12 07:39:55 +0000
Newest: 2022-02-17 15:06:53 +0000

### Status report information ###

Generated at: 2022-02-11 16:37:58 +00:00

Hi @contentiskey
The image was inserted with Elementor, however that’s how I usually insert images and have not experienced this issue before. Maybe I can find a similar issue within the link you shared. I went through Elementor before asking the question but couldn’t find any place where the image would be inputted.

And yes, that’s the URL associated with the default image.

Thank you, I’ll take your advice and seek help through there.

Okay, I see what I was missing now. I’m using Elementor so the SEO tab is shown on the page of each post instead of on the RankMath plugin page. Thank you very much for the help, glad to see what I wasn’t doing correctly.

• This reply was modified 2 years, 10 months ago by eszukiewicz13.

Thank you @moonsloth & @smit08 for the quick responses.

I reviewed both of the responses and attempted to change the title through RankMath using their website instructions, however the “edit snippet” tab that allows the change to be made does not appear on my page, even after going to Local SEO in the Titles and Meta category. It seems like this should be a very easy fix, but perhaps I’m just missing something and can’t figure out what it is.

Thanks Steve, I appreciate the guidance.