etd87

Thanks!

We are running into the exact same thing

You have to change the email template from Learnpress PMPro plugin (wp-content) using FTP. It is not possible to use the email template editor in WordPress PMPro…

Hi Kim!
Thank you very much for your reply.
I found the problem. The template editor of PMPro does not edit the templates of Learnpress for PMPro. However: if you click “save template and send email” it does send a test email. And that test email is not from PMPro but from learnpress, which is a bit misleading ??
So it appears as if the template you are editing is the one that’s being send, but that is not what is happening. In other words there seems to be a miscommunication between learnpress and PMPro.

Thanks for your replies! Best regards, Sander

Hi Kim! thanks for your reply.

The full email that i receive is the following:

Thank you for your membership to XXXXX. This is just a reminder that your membership will end on February 2, 2023.
Tao la Chinh
Account: xxx (xxx @xxx.xx)
Membership Level: Masterlevel
Log in to your membership account here: https://XXXXXXXX.com/login/

— THIS IS A TEST EMAIL —

So I don’t think it’s the footer of the email. … The name (or words) Tao la Chinh do not appear anywhere in a template.