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  • Thread Starter eticweb

    (@eticweb)

    Hi,
    I’m afraid it’s not possible to send a screenshot via www.ads-software.com.
    However I still have a connection problem with the API key when I re-install mailchimp for woocommerce.
    I connect with my mailchimp accout, Then the message appears : connecting, connection in progress… and nothing happens. I have a red vertical line in the connection progress bar but it stays blocked. The only solution I have is to press the green connect button to connect again… and block

    Regards

    Thread Starter eticweb

    (@eticweb)

    @maximvanmaanen
    Some updates about my problem
    In the WP_postmeta table we changed the value of the first invoice of bewpi_invoice_number and bewpi_invoice_pdf_path.
    The 2 remaining lines of the other invoices disapeared in the WP_postmeta table without deleteing anaything
    Then we were able to re-generate the invoice through the admin pannel

    I hope this helps

    Thread Starter eticweb

    (@eticweb)

    @maximvanmaanen
    Thank you for checking. Effectively there isn’t any problem with the plugin in the log file.
    The problem seems to be in the counter.
    I have just received a new order the invoice Number is 2089 !
    If I remind you what happened since 01/01/2020 this is really odd
    The last invoice # 580 (internet order 26 december)
    3 january internet order Invoice # 1
    6 january :
    manual order Invoice # 4
    I change the plugin config to Invoice gets Same # as order
    7 january :
    internet order (#2089) Invoice #2089
    => it seems that I can change de config
    I change the plugin config to IReinit nvoice counter, next number 581.

    Hereafter the debug log
    Array
    (
    [bewpi_disable_free_products] => 0
    [bewpi_view_pdf] => browser
    [bewpi_download_invoice_account] => 1
    [bewpi_email_it_in] => 0
    [bewpi_email_it_in_account] =>
    [bewpi_invoice_number_column] => 1
    [bewpi_email_types] => Array
    (
    [0] => new_order
    [1] => customer_completed_order
    )

    )
    Array
    (
    [bewpi_template_name] => minimal
    [bewpi_color_theme] => #616261
    [bewpi_theme_text_black] => 0
    [bewpi_date_format] => l j F Y
    [bewpi_display_prices_incl_tax] => 0
    [bewpi_shipping_taxable] => 0
    [bewpi_show_payment_status] => 1
    [bewpi_disable_packing_slips] => 0
    [bewpi_company_logo] => 41
    [bewpi_company_name] => xxxx
    [bewpi_company_address] => xxxxx

    [bewpi_company_details] =>
    [bewpi_company_phone] =>
    [bewpi_company_email_address] =>
    [bewpi_company_registration_number] =>
    [bewpi_company_vat_id] =>
    [bewpi_title] => Facture client
    [bewpi_intro_text] =>
    [bewpi_show_ship_to] => 1
    [bewpi_show_customer_notes] => 1
    [bewpi_terms] => Les conditions générales de ventes et les mentions légales sont disponibles sur xxx
    [bewpi_left_footer_column] => Merci de votre commande et à bient?t!

    [bewpi_right_footer_column] =>
    [bewpi_invoice_number_type] => sequential_number
    [bewpi_reset_counter] => 0
    [bewpi_next_invoice_number] => 581
    [bewpi_invoice_number_digits] => 5
    [bewpi_invoice_number_prefix] => AN
    [bewpi_invoice_number_suffix] =>
    [bewpi_invoice_number_format] => [number]-[Y]
    [bewpi_reset_counter_yearly] => 0
    [bewpi_show_sku] => 0
    [bewpi_show_subtotal] => 1
    [bewpi_show_tax] => 0
    [bewpi_show_tax_total] => 1
    [bewpi_show_discount] => 1
    [bewpi_show_shipping] => 1
    )
    Array
    (
    [bewpi_mpdf_debug] => 0
    )

    Thread Starter eticweb

    (@eticweb)

    Thread Starter eticweb

    (@eticweb)

    @maximvanmaanen
    Thanks in advance for your help. Where can I upload de bug-log file?

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