evarubin

Thanks for getting back to me so quickly. Good to know the plugin is ok with PHP 7 –

Much appreciated,
Eva

Hi @gauravdohole,

Thank you for getting back to me so quickly – I appreciate it. I am excited to put your plugin into use and am gratefulfor the work you’ve done on it.

thank you,
Eva

Hi there,

I just had a similar experience – it’s through the Admin area that an error popped up and I had the chance to to do a scan from there. Here are the warnings that showed in case they are helpful to you:

FILE: /public_html/xxx/wp-content/plugins/easy-pricing-tables/includes/libraries/campaignmonitor/csrest_lists.php
————————————————————————————————————————————
FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE
————————————————————————————————————————————
54 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
————————————————————————————————————————————

FILE: /public_html/xxx/wp-content/plugins/easy-pricing-tables/includes/libraries/campaignmonitor/csrest_subscribers.php
——————————————————————————————————————————————
FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE
——————————————————————————————————————————————
40 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
——————————————————————————————————————————————

FILE: /public_html/xxx/wp-content/plugins/easy-pricing-tables/includes/libraries/campaignmonitor/csrest_segments.php
—————————————————————————————————————————————
FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE
—————————————————————————————————————————————
40 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
—————————————————————————————————————————————

FILE: /public_html/xxx/wp-content/plugins/easy-pricing-tables/includes/libraries/campaignmonitor/csrest_people.php
————————————————————————————————————————————-
FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE
————————————————————————————————————————————-
40 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
————————————————————————————————————————————-

FILE: /public_html/xxx/wp-content/plugins/easy-pricing-tables/includes/libraries/campaignmonitor/csrest_administrators.php
———————————————————————————————————————————————
FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE
———————————————————————————————————————————————
39 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
———————————————————————————————————————————————

FILE: public_html/xxx/wp-content/plugins/easy-pricing-tables/includes/libraries/campaignmonitor/class/services_json.php
——————————————————————————————————————————————-
FOUND 0 ERRORS AND 2 WARNINGS AFFECTING 2 LINES
——————————————————————————————————————————————-
132 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
775 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
——————————————————————————————————————————————-

FILE: /public_html/xxx/wp-content/plugins/easy-pricing-tables/includes/libraries/campaignmonitor/class/log.php
———————————————————————————————————————————
FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE
———————————————————————————————————————————
10 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
———————————————————————————————————————————

FILE: /public_html/xxx/wp-content/plugins/easy-pricing-tables/includes/libraries/campaignmonitor/class/transport.php
—————————————————————————————————————————————
FOUND 0 ERRORS AND 3 WARNINGS AFFECTING 3 LINES
—————————————————————————————————————————————
37 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
68 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
216 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
—————————————————————————————————————————————

FILE: /public_html/xxx/wp-content/plugins/easy-pricing-tables/includes/libraries/campaignmonitor/class/serialisation.php
——————————————————————————————————————————————-
FOUND 0 ERRORS AND 4 WARNINGS AFFECTING 4 LINES
——————————————————————————————————————————————-
19 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
50 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
62 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
102 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
——————————————————————————————————————————————-

FILE: /public_html/xxx/wp-content/plugins/easy-pricing-tables/includes/libraries/campaignmonitor/class/base_classes.php
——————————————————————————————————————————————
FOUND 0 ERRORS AND 2 WARNINGS AFFECTING 2 LINES
——————————————————————————————————————————————
32 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
130 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
——————————————————————————————————————————————

FILE: /public_html/xxx/wp-content/plugins/easy-pricing-tables/includes/libraries/campaignmonitor/csrest_clients.php
————————————————————————————————————————————–
FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE
————————————————————————————————————————————–
40 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
————————————————————————————————————————————–

FILE: /public_html/xxx/wp-content/plugins/easy-pricing-tables/includes/libraries/campaignmonitor/csrest_campaigns.php
—————————————————————————————————————————————-
FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE
—————————————————————————————————————————————-
40 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
—————————————————————————————————————————————-

FILE: /public_html/xxx/wp-content/plugins/easy-pricing-tables/includes/libraries/campaignmonitor/csrest_templates.php
—————————————————————————————————————————————-
FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE
—————————————————————————————————————————————-
39 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
—————————————————————————————————————————————-

For whatever reason, the support button is working now. I deactivated a couple of plugins, so there may have been a conflict between them. For now, however, it seems to be working just fine – thank you for your response.

I am looking – but haven’t seen how I can prevent the support button from being seen by logged out visitors and only show to logged in users. How would I accomplish this?

Also, I noticed that there is no default status after a staff member responds as something like “responded to” – that way it could automatically be closed after a period of time if there’s no reply from the member. Is that functionality something that might be added?

Thank you!
Eva

• This reply was modified 7 years, 6 months ago by evarubin.

Actually, I hadn’t enabled guest tickets before, so I just enabled them. When I went to the support page, now the support button is working…will go back and see if it started working after I enabled guest tickets. Very strange.

It’s password protected, but I just unprotected it, so the Support page should be available

hsitribe.com/support

I’m having this same issue, too. Has anyone gotten any suggestions for how to resolve it?

I log in. But I just continue to see the login page. If I hit refresh, I am redirected to the page where I should go when I log in.

thank you!
Eva

Hi Joel,

Thank you so much ?? I just figured it out!

I had another function later on in functions.php that was calling google js api – an old version of js. I found a reference to how to link to google’s most recent updated jquery that google hosts.

i’m wondering if this is not a good idea to do if it updates to latest and I have plugins that aren’t updated to work with it. But nonetheless, I found the source of the problem and was able to fix with:

https://ajax.googleapis.com/ajax/libs/jquery/1/jquery.min.js

Evidently, for anyone else having this problem – the “1” references the most recent jquery update google hosts.

Thanks Joel!

Eva

Hi Joel,

No dice. Disqus Conditional Load didn’t show up while on “on scroll” after putting:

wp_enqueue_script(“jquery”);

after:
wp_head();

in header.php

Hi Joel,

I add the line to see if it works, but I’m using the latest updated Genesis plugin, so I’m guessing that they have the code pretty dialed in. It only became an issue after I added the backstretch images, so I’m guessing it has more to do with what I did. Also, if I add it to the header.php file then it’ll get over-written each time I update – if I’m understanding how it works correctly.

Nonetheless, I’ll give it a shot now and see what happens.
Eva

I know this is beyond the scope of your support for the disqus plugin. Really, I appreciate you helping me identifying the problem and I’m grateful for your fast response…I’ll keep working on it.

Again, thank you ??
Eva

I will do that – but just looked at this in my functions.php file:

wp_enqueue_script( ‘custom-backstretch’, get_bloginfo( ‘stylesheet_directory’ ) . ‘/js/backstretch.js’, array( ‘jquery’ ), ‘1.0.0’ );
wp_enqueue_script( ‘custom-backstretch-set’, get_bloginfo(‘stylesheet_directory’).’/js/backstretch-set.js’ , array( ‘jquery’, ‘custom-backstretch’ ), ‘1.0.0’ );

Would this cause the problem?

Actually, I think I know how I might’ve broken the on scroll capacity. I added the backstretch images to each blog post. I’m probably calling an old version of jquery from inside one of those files…I don’t know if that’s the problem or not, but I’ll see if I can suss it out.

Thanks,
Eva

Hi Joel,

I really appreciate your help in identifying the problem. I could change it but not sure what I need to do exactly.

I am decent at following directions and monkeying around if you could point in the right direction, or let me know what to search for, I can probably figure it out.

Thank you again!
Eva