evollo

The Pending Admin Review setting is not the problem. These members were previously approved through this the Pending Admin Review process and were approved. Now we have a situation where some members have not paid their membership renewal fees and we must block their access to restricted content until their dues are paid. Once their mambership status is reinstated, we need to “approve” them again.

We need to be able to toggle between the “approved” and “pending approval” statuses, or have anaother way to “activate/inactivate” their access to restricted content.

The developers at Wholesale Suite Plugin gave me a snippet of code that resolved the issue:
add_filter( 'wwof_force_load_scripts_styles', '__return_true', 99, 1 );

UM Version 2.0.56

I purged both server and browser cache.

Search is enabled and works for logged in users. For visitors who are not logged in, the Membor Directory appears but the Search fields do not display.

Got it! Thanks.

UPDATE: I turned off “custom settings to this form” and the issue was resolved.

I read on another post that there is an issue when a role is selected in “Make this profile form role-specific.” I did have a role selected, but it was not the member role. I changed to a member role and that also resolves the issue.

NOTE: There is no way to de-select all roles. One must choose a role once a role is initially selected.

UM support advised me to add the following PHP snippet. This resolved the problem for me.

add_filter( 'um_email_template_body_attrs', 'um_custom_email_body_attrs', 10, 3 );

function um_custom_email_body_attrs( $attrs, $slug, $args ) {

        return 'style="background:#fff;"';

}

Same problem here. In one example, a specific search (e.g., German) on the field “Languages” returns every member who has specified ANY language, and only filters out those members who have left their language profile blank.

• This reply was modified 6 years, 4 months ago by evollo.

The the upgrade problems you are experiencing are similar to the issues I experenced with the initial UM2 upgrade. My issues are now resolved. Perhaps the solutions I used will help you as well.

USER ROLES. Ultimate Member > User Roles > Mouse over the old/unrecognized user roles and then click “Reset user role meta”.

HTML EMAIL. Ultimate Member > Settings > Email > Scroll to the bottom of the page and tick the box “Use HTML for E-mails?”.

If these things do not resolve your issues, then I suggest you contact the UM directly via their pre-sales message system. They sometimes respond to UM users of the free version there.
https://ultimatemember.com/contact/sales/

Good luck.

We are still struggling with this issue. If we replace special characters in the username with Latin characters (using the Change Username plugin), the user profile is no longer editable. We have also discovered that this problem occurs in the First Name field, but is handled properly in the Last Name field.

I deleted and re-installed the UM plugin. This did not correct the issue.

I restored the WP database from backup to correct the problem. Of course, we lost new member activity since the onset of the issue.

This issue was not resolved.

In my case the problem occurs in the username field. For example, the character ? renders as %C3%B6 in admin and is filtered out completely on the front end. So username “z?ller” becomes “z%C3%B6ller” in admin and becomes “zller” on the front end.

The best solution for us would be to disallow special characters in the username. Is there a way to do this?

There is a plugin called Restrict Usernames that claims to fix this problem for WP login, but I haven’t tested it with UM.

Here is a screenshot.
Screenshot of profile page

The screen looks like a normal update screen, but neither the update checkmark nor the update button will save changes. The gear icon never appears. The update screen appears by default. There is no access to the dropdown to approve a new member.

UM version 2.0.17. Upgraded from UM1 months ago when UM2 was first released.

The correct user page is assigned in Ultimate Member > Settings > General > Pages. Note that the permalink was changed from /user/ to /member/.

There are no other membership plugins installed.

A conflict test does not correct the problem.

Customized email templates are saved to your theme. Therefore, you must use a child theme or your customizations will be overwritten with every theme update. This support document explains the logic:
https://docs.ultimatemember.com/article/1335-email-templates

Resolved.