Extend Themes

Hello @joah

It seems that you are using the PRO version.

Please contact us directly on https://colibriwp.com/#support as this forum is dedicated to the free version of Colibri.

Hi @mikaba,

Can you check if you have the same issue when the ColibriWP Theme is installed and active? Currently, the Colibri Page Builder is integrated with the ColibriWP Theme.

We make checks before loading the plugin functionalities, but probably we missed one of them.

Hello @manikarunachalam,

We will investigate this and see if it is really a 4.9 function ( it is possible that we use some functionality that was added on 5.0 or newer versions ).
In any case, you should update your WordPress version ( this comes with security updates, new features, and improved compatibility with other plugins too )

Hi @manikarunachalam,

You should really update the WordPress version to the latest version ( 5.3.2 ).
Also what PHP version do you have installed on your server?

Hello @lauti ,

There still is an elementor plugin active ( as I see the page-template-elementor_header_footer class on the body element in html )

Hi @lauti,

It seems that the pages are built with Elementor plugin that takes over the theme.
Can you disable the Elementor plugin and see if the menu appears?

• This reply was modified 5 years, 2 months ago by Extend Themes.

Hello @dianamilichevich,

It seems that you are using the PRO version.
Please contact us directly on https://colibriwp.com/#support as this forum is dedicated to the free version of Colibri.

Hi @lauti,

We tried to access the link and it seems that the site is unavailable.
Did you manage to solve the issue?
Or can you provide another link please so we can take a look?
Most probably there is a CSS ( some CSS code hides the menu bar )

Hi @joah ,

We expect to have these features available within the next 3-4 weeks.

If there is anything else we can help you with, please let me know.

Hi @joah ,

I apologise for the bad experience you’re having with our product.

We’re currently working on these features as they have been requested by several users. We’ll make them available in the very near future. Colibri is quite new so we’re actively working on adding new features and improving the product.

In the meanwhile, there are plugins you can use for duplicating pages. For example this one:

https://www.ads-software.com/plugins/duplicate-page/

Thank you for your feedback and if there is anything we can help you with, please let me know.

Hi @agenturmai ,

I apologise for the bad experience you’re having with our product.

We will add the option to disable Google fonts in the next update.

Until we make the update, we can provide you with a plugin that disables Google fonts.

Please let me know if there is anything else we can assist you with.

Hello @midi-vin @russellisaac,

@midi-vin as I wrote you in another thread, we can not handle support for the PRO version of the theme on this forum. This is dedicated only for the free version.
Please directly contact us here: https://extendthemes.com/mesmerize/#support

@russellisaac try to delete the Mesmerize Companion plugin and reinstall it, or try to change the current plugin version to a smaller one and then check for updates. Here is a small video on how to make the version number lower so you can reinstall the last version: https://iulian-extendstudio.tinytake.com/tt/Mzk0MTI5Ml8xMjA5NDUzMA

Hi @wardencenter ,

First of all, I apologise for the bad experience you’re having with our product.

However, background images can be changed in the FREE version. This feature does not require the PRO version.

Could you, please, let me know what background image you were trying to change? Maybe it’s a bug and we can fix it quickly.

Thanks!

Hello @midi-vin,

We can not handle support for the PRO version of the theme on this forum.
This is dedicated only for the free version.
Please directly contact us here: https://extendthemes.com/mesmerize/#support

Hi @biciodark,

Try to edit the page title component on an inner page or post.
You will have the option to change the formatting for the blog in the component properties.

Please see this screenshot: https://iulian-extendstudio.tinytake.com/tt/MzkzNzM0MV8xMjA4Mzc3MQ