Hello,
I feel sorry for having issues with our theme.
Can you, please, tell me, where have you submitted your support ticket and the problem you were writing about?
We have checked our support system and we could not find any support ticket using related names to “zayn77”.
Can you create a new support ticket on the theme official website – https://extendthemes.com/mesmerize/#support ?
Or you can directly contact us at : [email protected]