hurry

is there anything that can be installed on the server to monitor whats happening exactly?

what kind of server level tool? any examples sir?

thanks lisa, but that just relates to my session, i want to know whats happening on the server as a whole

yes thanks, and then when the payment clears, it should send a web hook event to the website to mark it as processing, or if the payment fails, it should cancel the order and refund nothing

@gregc16 did you update to latest version? Just got released yesterday to fix

thanks I updated. Fingers crossed

hi @mrclayton thanks for responding so fast and letting me know your on to it. It’s really appreciated. I’ve noticed alot of weird behaviour with PayPal recently also

@mrclayton any way around this so it works regardless?

i’ve been having issues for a few days, even through the main paypal plugin webhook simulation still fails which may be a problem with my web server, its unusual because only paypal webhooks fail for this particular plugin, despite removing it and adding it back, clearing cache, re-authenticing, disconnecting and reconnecting my account etc which is why i switched over to this one, is there any indication when the production maintenance will be completed? do you have any links to status etc

Do you know if for these failed orders, the customer left the checkout page and returned at a later time to complete the purchase?

it could be possible ..

i was getting alot of failed payments with “WooCommerce PayPal Checkout Payment Gateway” so moved over to this plugin “Payment Plugins for PayPal WooCommerce” and its been great, very reliable and works without issue, i had two customers tell me they were not able to place their order. The id is the paypal id, not the store id, the store would have sent them to paypal, is there some kind of testing tool to simulate requests and see where the problem occurs to provide more diagnostic information for you?

how did you go with this? i think i may have the same problem..

happens for all payments?

@adtechzia there is one called “Payment Plugins for PayPal WooCommerce” its also approved by paypal

same error here, any fixes?