Farrukh

Thanks for the details.

I will run the test again and then ask my host to check the details then I will back to you.

Regards
Farrukh

Waiting for your response.

Hi Peter

Here is the reply from my hosting:

“I went through the Wordfence troubleshooting article but that didn’t seem to help the issue.

Your account resources look ok too at this time when the scan was running but you can also try to disable all the plugins to make sure there is no conflict then try again.

I even turned off all the scanning options so you would think it would just start then complete but that didn’t seem to work either which tells me there may be some conflict.

I just checked all the PHP settings and limits again and they seem great for this to work properly so you may have to get back to their support and see if they can narrow down why it’s failing.

It could be a corrupted file or database entry that may be stalling the process – that is my best guess.”

Please note that I also try by disabling the plugins but the scan failed.

Regards
Farrukh

Hi

Ok, I am sending this reply to my hosting provider let’s see what they can do, and then I will get back to you.

Regards
Farrukh

Hello

I have sent you the log files of my three websites via email.

The subject is: @faarukh

Regards
Farrukh

Hello

Any update?

Hi

After applying your above method, still scan failed.

I have run the new scan and got the scan failed message after 11 minutes.

Please note that Wordfence is installed on three websites and the issue is the same “scan failed”.

All three websites are on Litespeed Cache.

Hi

I have tried via disabling the plugins and the issue is fixed now.

Thanks

Hi

I have tried toggling the Cash on delivery method off and then on but it’s not working.

I have tried this 3 to 4 times.

Hi

I have sent the Diagnostic report.

Hello

After disabling the “Scan file contents for malicious URLs” option.

I got the scan to fail error again.
Screenshot: https://ibb.co/C6jZZ0H

Here are the last 20 lines:

[Apr 23 11:56:46] Analyzed 700 files containing 14.05 MB of data so far
[Apr 23 11:56:46] Analyzed 800 files containing 18.73 MB of data so far
[Apr 23 11:56:47] Analyzed 900 files containing 23.98 MB of data so far
[Apr 23 11:56:47] Analyzed 1000 files containing 26.49 MB of data so far
[Apr 23 11:56:48] Analyzed 1100 files containing 28.29 MB of data so far
[Apr 23 11:56:49] Analyzed 1200 files containing 31.14 MB of data so far
[Apr 23 11:56:49] Analyzed 1300 files containing 34.46 MB of data so far
[Apr 23 11:56:50] Analyzed 1400 files containing 37.04 MB of data so far
[Apr 23 11:56:50] Analyzed 1500 files containing 37.64 MB of data so far
[Apr 23 11:56:51] Analyzed 1600 files containing 37.87 MB of data so far
[Apr 23 11:56:51] Analyzed 1700 files containing 38.17 MB of data so far
[Apr 23 11:56:52] Analyzed 1800 files containing 38.41 MB of data so far
[Apr 23 11:56:53] Analyzed 1900 files containing 38.64 MB of data so far
[Apr 23 11:56:53] Analyzed 2000 files containing 38.98 MB of data so far
[Apr 23 11:56:53] Analyzed 2100 files containing 39.38 MB of data so far
[Apr 23 11:56:54] Analyzed 2200 files containing 39.78 MB of data so far
[Apr 23 11:56:55] Analyzed 2300 files containing 40.12 MB of data so far
[Apr 23 11:56:55] Analyzed 2400 files containing 41.95 MB of data so far
[Apr 23 11:56:56] Analyzed 2500 files containing 42.74 MB of data so far
[Apr 23 11:56:56] Analyzed 2600 files containing 47.19 MB of data so far

After increasing the “Maximum execution time for each scan stage” to 20 it didn’t work because the scan was failed.

I started the new scan after enabling the debugging mode. Here are the last 20 lines from the activity log.

[Apr 21 13:40:13] Scanning: /home/thewoodv/public_html/wp-content/uploads/2015/05/my-account-header-1-350×350.jpg (Mem:36.0M)
[Apr 21 13:40:13] Scanning: /home/thewoodv/public_html/wp-content/uploads/2015/05/my-account-header-1-380×203.jpg (Mem:36.0M)
[Apr 21 13:40:13] Scanning: /home/thewoodv/public_html/wp-content/uploads/2015/05/my-account-header-1-400×113.jpg (Mem:36.0M)
[Apr 21 13:40:13] Scanning: /home/thewoodv/public_html/wp-content/uploads/2015/05/my-account-header-1-460×295.jpg (Mem:36.0M)
[Apr 21 13:40:13] Analyzed 10200 files containing 132.69 MB of data so far
[Apr 21 13:40:13] Scanning: /home/thewoodv/public_html/wp-content/uploads/2015/05/my-account-header-1-500×141.jpg (Mem:36.0M)
[Apr 21 13:40:13] Scanning: /home/thewoodv/public_html/wp-content/uploads/2015/05/my-account-header-1-540×272.jpg (Mem:36.0M)
[Apr 21 13:40:13] Scanning: /home/thewoodv/public_html/wp-content/uploads/2015/05/my-account-header-1-600×169.jpg (Mem:36.0M)
[Apr 21 13:40:13] Scanning: /home/thewoodv/public_html/wp-content/uploads/2015/05/my-account-header-1-640×181.jpg (Mem:36.0M)
[Apr 21 13:40:13] Scanning: /home/thewoodv/public_html/wp-content/uploads/2015/05/my-account-header-1-669×272.jpg (Mem:36.0M)
[Apr 21 13:40:13] Scanning: /home/thewoodv/public_html/wp-content/uploads/2015/05/my-account-header-1-66×66.jpg (Mem:36.0M)
[Apr 21 13:40:13] Scanning: /home/thewoodv/public_html/wp-content/uploads/2015/05/my-account-header-1-700×197.jpg (Mem:36.0M)
[Apr 21 13:40:13] Scanning: /home/thewoodv/public_html/wp-content/uploads/2015/05/my-account-header-1-700×441.jpg (Mem:36.0M)
[Apr 21 13:40:13] Scanning: /home/thewoodv/public_html/wp-content/uploads/2015/05/my-account-header-1-768×217.jpg (Mem:36.0M)
[Apr 21 13:40:13] Scanning: /home/thewoodv/public_html/wp-content/uploads/2015/05/my-account-header-1-800×226.jpg (Mem:36.0M)
[Apr 21 13:40:15] Scan engine received request.
[Apr 21 13:40:15] Verifying start request signature.
[Apr 21 13:40:15] Fetching stored cronkey for comparison.
[Apr 21 13:40:15] Checking cronkey: 474feb34130f0c6a83f3b8aa87c1ca6e (expecting [none])
[Apr 21 13:40:15] Wordfence could not find a saved cron key to start the scan so assuming it started and exiting.`

### WordPress Environment ###

WordPress address (URL): https://www.meatshop.ae
Site address (URL): https://www.meatshop.ae
WC Version: 5.2.2
REST API Version: ? 5.2.2
WC Blocks Version: ? 4.9.1
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.1.5
Log Directory Writable: ?
WP Version: 5.7.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.3.27
PHP Post Max Size: 512 MB
PHP Time Limit: 1200
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.28-MariaDB-cll-lve
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.2.2
WC Database Prefix: wpyr_
Total Database Size: 16.49MB
Database Data Size: 14.03MB
Database Index Size: 2.46MB
wpyr_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyr_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpyr_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyr_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpyr_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyr_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpyr_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpyr_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpyr_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyr_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpyr_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyr_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyr_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpyr_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyr_actionscheduler_actions: Data: 0.19MB + Index: 0.16MB + Engine InnoDB
wpyr_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyr_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyr_actionscheduler_logs: Data: 0.16MB + Index: 0.13MB + Engine InnoDB
wpyr_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpyr_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpyr_fsmpt_email_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyr_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyr_litespeed_cssjs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wpyr_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyr_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyr_options: Data: 2.02MB + Index: 0.14MB + Engine InnoDB
wpyr_postmeta: Data: 2.48MB + Index: 0.56MB + Engine InnoDB
wpyr_posts: Data: 8.02MB + Index: 0.13MB + Engine InnoDB
wpyr_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyr_rank_math_analytics_gsc: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpyr_rank_math_analytics_objects: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyr_rank_math_internal_links: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wpyr_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyr_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyr_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyr_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpyr_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpyr_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpyr_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyr_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wpyr_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpyr_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpyr_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyr_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyr_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyr_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpyr_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpyr_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpyr_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpyr_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpyr_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpyr_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpyr_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyr_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyr_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyr_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyr_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 147
custom_css: 1
et_body_layout: 12
et_footer_layout: 1
et_pb_layout: 41
et_template: 43
et_theme_builder: 2
nav_menu_item: 5
oembed_cache: 26
page: 15
post: 10
product: 46
product_variation: 57
revision: 85

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (19) ###

AddToAny Share Buttons: by AddToAny – 1.7.44
Cities Shipping Zones for WooCommerce: by Condless – 1.0.9
Classic Editor: by WordPress Contributors – 1.6
Easy Table of Contents: by Steven A. Zahm – 2.0.17
Facebook for WooCommerce: by Facebook – 2.3.5
Site Kit by Google: by Google – 1.30.0
Insert Headers and Footers: by WPBeginner – 1.5.0
LiteSpeed Cache: by LiteSpeed Technologies – 3.6.4
Mailchimp for WooCommerce: by Mailchimp – 2.5.1
Rank Math SEO: by Rank Math – 1.0.62
SVG Support: by Benbodhi – 2.3.18
Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0
UAE Currency Symbol Changer for WooCommerce: by Cristus Cleetus – 1.0.0
WooCommerce Blocks: by Automattic – 4.9.1
Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.14
WooCommerce Menu Cart: by Jeremiah Prummer
Ewout Fernhout – 2.9.7

WooCommerce: by Automattic – 5.2.2
WP Mail SMTP: by WPForms – 2.7.0
Smush: by WPMU DEV – 3.8.4

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

object-cache.php: object-cache.php

### Must Use Plugins (1) ###

ET Support Center :: Must-Use Plugins Autoloader: by Elegant Themes –

### Settings ###

API Enabled: –
Force SSL: –
Currency: AED (AED )
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #9 - /shop/
Cart: #10 - /cart/
Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
My account: #12 - /my-account/
Terms and conditions: #417 - /terms-and-conditions/

### Theme ###

Name: Divi
Version: 4.9.4
Author URL: https://www.elegantthemes.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 542
Oldest: 2021-03-21 15:07:09 +0000
Newest: 2021-04-20 18:21:09 +0000

Pending: 2
Oldest: 2021-04-21 18:21:09 +0000
Newest: 2021-04-26 14:06:09 +0000

### Status report information ###

Generated at: 2021-04-21 10:08:38 +00:00

First can you please tell me that Cloudflare affects the Wordfence scanning process?

I am using Cloudflare on my website and I thought that Cloudflare causing the issue and after removing the Cloudflare and scanning the Wordfence, I got the scanning failed error agian.

Please clarify this thing.