fabceramic

Hello @darshanaw,

Thank you for your response. Your instructions solved the issue.

Hello @qtwrk?,

All looks good now after changing the Litespeed settings in Hostinger.

Hello @qtwrk ,

The website is working fine now. The optimization setting in Hostinger was set to None before, after changing it to Advanced the issues are gone.

Upload and share screenshots and images – print screen online | Snipboard.io

Hello @qtwrk,

Report number:?DEGNCQJJ

• This reply was modified 8 months, 2 weeks ago by fabceramic.

Dear @carolm29,

Thank you for the reply. The issue is with the Litespeed plugin, if it is deactivated all the issues are gone. The thread continues at Drop down and product thumbnail not stable in mobile/desktop version of website | www.ads-software.com

I am attaching the screenshots below.

The thumbnail : Upload and share screenshots and images – print screen online | Snipboard.io. The thumbnails are supposed to be displayed horizontally below the enlarged image. I forgot to mention that there were issues with the Qi addon for Elementor due to Litespeed. Qi addon for elementor not stable | www.ads-software.com . I was also gone when Litespeed deactivated.

Dear Qi developers,

The issue is with the Litespeed plugin if its deactivated issues are gone. The thread continues at Drop down and product thumbnail not stable in mobile/desktop version of website | www.ads-software.com

• This reply was modified 8 months, 2 weeks ago by fabceramic.

Dear Threadi,

Thank you for the reply. You are correct, it is the Litespeed plugin.

Thank you George Appiah

Hello Nilssonab

I did face the same issue. I revert to previous version of hostinger and the error was gone. Hostinger said If the plugin is working now with the previous version and your website is functioning correctly, it’s not necessary to update immediately. It’s often best to wait until any issues with the new version are resolved. Keep an eye on the plugin’s changelog for updates that address the issues you experienced.

Before updating in the future:

1. Ensure you have a complete backup of your website.
2. Check the plugin’s changelog for fixes related to your issue.
3. Consider testing the update in a staging environment first.

When you’re ready to update, make sure all other themes and plugins are compatible with the new version of the Hostinger plugin. If you need further assistance, feel free to reach out

• This reply was modified 10 months, 3 weeks ago by fabceramic.

Hi Pepe,

Sorry for the delayed response. The issue is gone now but not sure it might pop up again. I have attached the snaps you have asked for.

Tax- Upload and share screenshots and images – print screen online | Snipboard.io

Product setup –Upload and share screenshots and images – print screen online | Snipboard.io

Thank you

WordPress Environment

WordPress address (URL): https://fabceramic.com
Site address (URL): https://fabceramic.com
WC Version: 7.8.2
REST API Version: ? 7.8.2
WC Blocks Version: ? 10.2.4
Action Scheduler Version: ? 3.5.4
Log Directory Writable: ?
WP Version: 6.2.2
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

Server Environment

Server Info: LiteSpeed
PHP Version: 8.0.28
PHP Post Max Size: 2 GB
PHP Time Limit: 360
PHP Max Input Vars: 5000
cURL Version: 7.87.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 10.6.12-MariaDB-cll-lve
Max Upload Size: 2 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

Database

WC Database Version: 7.8.2
WC Database Prefix: wp_
Total Database Size: 51.66MB
Database Data Size: 47.19MB
Database Index Size: 4.47MB
wp_woocommerce_sessions: Data: 0.31MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.42MB + Index: 0.38MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.33MB + Index: 0.19MB + Engine InnoDB
wp_cartflows_ca_cart_abandonment: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jetpack_waf_blocklog: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_automation_runs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_automation_run_subjects: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.16MB + Engine InnoDB
wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 13.23MB + Index: 0.14MB + Engine InnoDB
wp_paytm_order_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 23.47MB + Index: 0.45MB + Engine InnoDB
wp_posts: Data: 4.48MB + Index: 0.13MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sync_track_order: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wp_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

Post Type Counts

attachment: 106
bc_x1379_op_type: 2
custom_css: 6
customize_changeset: 21
elementor_library: 5
htslider_slider: 1
mailpoet_page: 1
nav_menu_item: 15
page: 13
post: 1
product: 13
revision: 495
shop_order: 9
wp_global_styles: 2
wp_navigation: 1
wpforms: 1

Security

Secure connection (HTTPS): ?
Hide errors from visitors: ?

Active Plugins (13)

All-in-One WP Migration: by ServMask – 7.76
Starter Templates: by Brainstorm Force – 3.2.6
BC Woo Custom Thank You Pages: by WooCommerce & WordPress Tutorials – 1.4.3
Elementor: by Elementor.com – 3.14.1
Hostinger: by Hostinger – 1.4.1
LiteSpeed Cache: by LiteSpeed Technologies – 5.5
Paytm WooCommerce Payment Gateway: by Paytm – 2.8.0
Qi Addons For Elementor: by Qode Interactive – 1.6.2
Shiprocket: by Shiprocket – 2.0.1
Variation Swatches for WooCommerce: by CartFlows – 1.0.7
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.25
WooCommerce: by Automattic – 7.8.2
WPForms Lite: by WPForms – 1.8.2.2

Inactive Plugins (2)

iThink Logistics eCommerce shipping in India: by iThink Logistics – 2.3
Razorpay for WooCommerce: by Team Razorpay – 4.5.3

Settings

API Enabled: ?
Force SSL: –
Currency: INR (?)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

WC Pages

Shop base: ? Page not set
Cart: ? Page visibility should be public
Checkout: ? Page visibility should be public
My account: ? Page visibility should be public
Terms and conditions: ? Page visibility should be public

Theme

Name: Astra
Version: 4.1.5 (update to version 4.1.6 is available)
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

Templates

Overrides: –

Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: core-profiler
minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-07-16 15:36:42 +05:30
Options: ?
Notes: 74
Onboarding: completed

Action Scheduler

Complete: 187
Oldest: 2023-06-15 17:35:35 +0530
Newest: 2023-07-16 13:26:40 +0530

Failed: 480
Oldest: 2023-06-05 22:54:31 +0530
Newest: 2023-07-15 22:57:41 +0530

Pending: 9
Oldest: 2023-07-17 05:16:32 +0530
Newest: 2023-07-30 06:31:12 +0530

Status report information

Generated at: 2023-07-16 15:52:10 +05:30
`

Hi Tamrat,

Thank you for the responding. The price issue is not faced at checkout. Sometimes the issue disappears. My assumption is that, it is related to the rounding function in tax option.

Tax option – Upload and share screenshots and images – print screen online | Snipboard.io

Category page – Upload and share screenshots and images – print screen online | Snipboard.io

Product page- Upload and share screenshots and images – print screen online | Snipboard.io

Back end product page- Upload and share screenshots and images – print screen online | Snipboard.io

Thanks

Ajay

Thank you Steven