Md Abdullah Al Arif

Hi @mini18,

It looks like your WordPress site isn’t caching pages properly, and the server response time is too slow. Here’s a simple way to fix it:

1. Install a Good Caching Plugin: Try WP Rocket, W3 Total Cache, or LiteSpeed Cache stick with one to avoid conflicts.
2. Set Up the Plugin Right: Make sure page caching is enabled and clear the cache after setting it up.
3. Check with Your Hosting Provider: They can help ensure that caching is working properly from their end.
4. Reduce Active Plugins: Too many plugins can slow things down. Keep only the essentials.
5. Optimize Your Site: Compress images, and consider using a CDN to speed up loading times.

Best Regards

Hi @neo2k23 ,

Thank you for bringing this to our attention. We understand the importance of compatibility with the latest versions of jQuery, and we appreciate the detailed information you’ve provided.

We will investigate the compatibility issues with jQuery 4.0, specifically the use of the old jQuery easing version and the concerns you’ve raised about our scripts. Our development team will work on updating the necessary files to ensure compatibility with upcoming WordPress releases.

Once we have an update or require further information, we will reach out to you. Your cooperation is greatly appreciated, and we look forward to resolving this issue for you.

Best Regards,
Arif

Hi @coatedpill,

We’re truly sorry for any conflict you’ve had with our plugin. After checking our support forum, we couldn’t find any tickets under your name, and we strive to respond to all support requests promptly.

To help us assist you better, please reach out to our support team again. Just go to the plugin details page and click on ‘Contact Our Support’. We’re here to help and will work quickly to resolve your issue.

Thank you for your understanding.

Best regards,
Arif

Hi @vampireprincess,

Greetings! Hope you are well

I’ve checked the Blog Post widget and the Query settings. I couldn’t reproduce any issue with the widget. It seems fine on my end [screenshot]. To troubleshoot the issue, please follow these steps:

– Switch to a default WordPress theme like Hello Elementor, and check if it resolves the issue or not.
– Temporarily deactivate all your plugins except for ElementsKit and Elementor and see if the issue persists.
– Reactivate the plugins one by one to identify if any of them are causing conflicts. In this way, you will be able to detect which one causes the problem.
– Clear browser/site cache and cookies and check from Incognito mode.

Kind Regards

Hi @crubenstein11,

Thanks for contacting us. MetForm doesn’t have direct integration with Authorize.net like it does with PayPal or Stripe. However, MetForm Pro does support REST API integration. Please note that according to WordPress community standards, we are not allowed to discuss pro features here. If you have any questions or concerns, feel free to reach out to our support forum from the plugin details page.

Thanks!

Hi @mapsmarketing,

We appreciate your time and effort. Could you please share your system info, Elementor, PHP or WordPress version to reproduce the issue? We will check the code. If we can reproduce the issue on our end, it will definitely be resolved in our next plugin update.

Thank you.

Hi @oli4r,

Sorry for the inconvenience that the issue still persists. Recently, we’ve released an update. Please update your plugin and check if the issue persists. It seems to be specific to your environment only. I would request you to check the plugin on a fresh WordPress setup [localhost or any staging site] and ensure that the issue belongs to FundEngine or not.

Kind Regards

Hi @dansperfect,

Greetings! Thanks for reaching out to us.

I’ve checked CoDesigner and ShopEngine, it seems fine on my end [checking video]. You know that the CoDesigner and ShopEngine are both similar addons designed to customize default WooCommerce pages, including the Single Product widgets. Due to their similar functionalities, it’s possible to face conflicts if both addons are used in the same environment.

Please note that other addons widget won’t work in the ShopEngine > Builder Templates. It’s for ShopEngine widgets only.

Regards

Hi @oli4r,

We couldn’t reproduce the issue on our end. It seems fine. Please ensure that there is no internal conflict in your environment.

– Temporarily deactivate all your plugins except for FundEngine and see if the issue persists.

– Reactivate the plugins one by one to identify if any of them are causing conflicts. In this way, you will be able to detect which one causes the problem.

Regards

Hi @saudpds,

It’s not an issue actually. Since you’re using a full-width MegaMenu, it’s taking a little time to load. The menu is rendered by JavaScript, which may cause a slight delay in displaying the effect.

We’ve received similar query on our support forum and replied accordingly. Please follow those support forum for further instructions.

Regards

Hi @salmankhan97974,

Thank you for providing the details. ElementsKit is an individual Elementor add-on that includes nav menu widgets and MegaMenu modules. It’s possible to have conflicts if you use similar widgets from multiple add-ons, or it may be due to the theme you’re using. We suggest using the ElementsKit MegaMenu with the ElementsKit Nav Menu widget for the best results.

Best regards,
Arif

Hi @fabrizioleiva,

Greetings! Hope you are well. Your site seems unreachable. Could you please share the details of the error from the WP_DEBUG_LOG? Any screenshot or screencast of the error would be great to help us diagnose and provide a solution.

Additionally, have you tried switching the theme to a default theme like ‘Hello Elementor’ to check if the issue persists?

Regards

Hi,

I appreciate your suggestions. I will forward the matter to our development team for further inspection. If the issue exists, please be assured it will be resolved in a future plugin update.

Kind Regards

Hi @neo2k23,

I’ve tried TGM current version 2.6.1 and ElementsKit version 3.2.1 with multiple themes and plugins on my end, but I couldn’t reproduce the issue [screenshot].

It seems to be specific to your environment only. Please ensure that you’re using the current versions of TGM (2.6.1) and ElementsKit. Also, try with other theme, please.

Regards

Arif

Hi @dvharrison ,

I can’t see any Quantity arrow and fields on your product page [screenshot]. Would you please enable it and let us know. I’d be happy to help.

Regards