Forum Replies Created

Viewing 15 replies - 1 through 15 (of 38 total)
  • Thread Starter faizan1122

    (@faizan1122)

    Hi there,

    Thank you for your support and guidance.

    WoodMart customer support team has resolved the issue on my request. G-Pay button is showing on checkout page now. Can you please check the site https://oneclothing.com.au/ again for all the express checkout payment gateways like Apple pay, G-Pay and link by stripe.

    Thread Starter faizan1122

    (@faizan1122)

    Hi there,

    Thank you for your response.

    Don’t you think I should ask the WoodMart customer support team to resolve this issue? As I have already paid them for customer support as well while purchasing the theme. So, it’s their job to resolve this issue because everything is working perfect with storefront theme and they have also checked this.

    Thread Starter faizan1122

    (@faizan1122)

    Hi there,

    I have contacted them and here’s the reply of the WoodMart customer support team:

    “I can’t see Google Pay button in single product, cart and checkout pages as well on desktop screen.

    Meanwhile, we have a special?Hook?widget in Elementor that you can place to your custom layout and then the plugin will be able to add its custom content there. But we don’t know which one exactly it needs. You can either try to select all hooks one by one or contact plugin developers for help.”

    https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/

    Here is the list of hooks woodmart provides:

    https://i.im.ge/2024/08/06/flVss4.1.png
    https://i.im.ge/2024/08/06/flVayC.2.png
    https://i.im.ge/2024/08/06/flV7Hq.3.png
    https://i.im.ge/2024/08/06/flVIOp.4.png
    https://i.im.ge/2024/08/06/flVLmP.5.png

    Can you guys please help me which hook should we use?

    Thread Starter faizan1122

    (@faizan1122)

    Hi there,

    I have run the conflict test on a staging site using Storefront theme and it’s working perfectly fine now. There’s no issue of Buy with G-Pay button now. As I can see Buy with G-Pay button is also showing on checkout page in an Express Checkout block.

    I have also tested the all current plugins with Storefront theme and everything is working perfect.

    But when I reactivated the WoodMart theme then again Buy with G-Pay button is gone from checkout page.

    So, the issue is with the WoodMart theme. Right?

    What should I do now to resolve this issue?

    Thread Starter faizan1122

    (@faizan1122)

    It’s strange that G-Pay button is showing on product page and cart page but not showing on checkout page if we check on an android mobile chrome app but if you see on desktop/laptop using chrome browser then this button is not showing on any page.

    Yes. I am using Siteground hosting and they provide staging website feature. After creating the staging website, which theme should I switch to and which plugins should I kept activated along with WooCommerce Stripe Gateway and WooCommerce plugins?

    Thread Starter faizan1122

    (@faizan1122)

    Hi there,

    I have disabled the ?“Safe SVG by 10up” plugin and the siteground customer support has also disabled the cache and security features.

    Can you please check it now and troubleshoot the issue?

    Thread Starter faizan1122

    (@faizan1122)

    Hi @carolm29 ,

    Here’s the website URL https://oneclothing.com.au

    Here are the screenshots of express checkout page
    https://i.im.ge/2024/08/02/fQqbWa.express-checkout-1.png
    https://i.im.ge/2024/08/02/fQDo1F.express-checkout-2.png

    Account Details:

    https://i.im.ge/2024/08/02/fQhcx8.account-details.png

    System Status Report:

    WordPress Environment<br><br>WordPress address (URL): https://oneclothing.com.au<br>Site address (URL): https://oneclothing.com.au<br>WC Version: 9.1.4<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.7.4<br>Log Directory Writable: ?<br>WP Version: 6.6.1<br>WP Multisite: –<br>WP Memory Limit: 768 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment<br><br>Server Info: Apache<br>PHP Version: 8.2.21<br>PHP Post Max Size: 256 MB<br>PHP Time Limit: 120<br>PHP Max Input Vars: 3000<br>cURL Version: 8.2.1<br>OpenSSL/3.1.1<br><br>SUHOSIN Installed: –<br>MySQL Version: 8.0.36-28<br>Max Upload Size: 256 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database<br><br>WC Database Version: 9.1.4<br>WC Database Prefix: boc_<br>Total Database Size: 17.38MB<br>Database Data Size: 14.02MB<br>Database Index Size: 3.36MB<br>boc_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>boc_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>boc_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>boc_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>boc_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>boc_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>boc_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>boc_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>boc_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>boc_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>boc_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>boc_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>boc_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>boc_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>boc_actionscheduler_actions: Data: 0.09MB + Index: 0.14MB + Engine InnoDB<br>boc_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>boc_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>boc_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB<br>boc_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>boc_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>boc_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>boc_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB<br>boc_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>boc_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>boc_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>boc_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>boc_options: Data: 6.19MB + Index: 0.14MB + Engine InnoDB<br>boc_postmeta: Data: 3.52MB + Index: 0.70MB + Engine InnoDB<br>boc_posts: Data: 2.52MB + Index: 0.22MB + Engine InnoDB<br>boc_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB<br>boc_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>boc_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>boc_revslider_sliders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>boc_revslider_sliders7: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>boc_revslider_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>boc_revslider_slides7: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>boc_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>boc_s2w_error_product_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>boc_sgs_log_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>boc_sgs_log_visitors: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>boc_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>boc_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>boc_termmeta: Data: 0.09MB + Index: 0.03MB + Engine InnoDB<br>boc_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>boc_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>boc_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>boc_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB<br>boc_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB<br>boc_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>boc_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>boc_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>boc_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>boc_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>boc_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>boc_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>boc_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>boc_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>boc_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>boc_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>boc_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>boc_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>boc_wc_product_meta_lookup: Data: 0.05MB + Index: 0.11MB + Engine InnoDB<br>boc_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>boc_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>boc_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>boc_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>boc_woodmart_wishlist_products: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>boc_woodmart_wishlists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>boc_zip_tokenisation: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Post Type Counts<br><br>attachment: 725<br>cms_block: 29<br>elementor_library: 9<br>mc4wp-form: 1<br>nav_menu_item: 61<br>page: 19<br>popup: 5<br>popup_theme: 8<br>portfolio: 9<br>post: 71<br>product: 71<br>product_variation: 226<br>revision: 69<br>woodmart_layout: 3<br>woodmart_sidebar: 1<br>woodmart_size_guide: 2<br>woodmart_slide: 4<br>wp_navigation: 1<br>wpcf7_contact_form: 2<br>wpr_templates: 1 Security<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (12)<br><br>Classic Widgets: by WordPress Contributors – 0.3<br>Contact Form 7: by Takayuki Miyoshi – 5.9.8<br>Disable Comments: by WPDeveloper – 2.4.6<br>Elementor Pro: by Elementor.com – 3.23.0<br>Elementor: by Elementor.com – 3.23.3<br>MC4WP: Mailchimp for WordPress: by ibericode – 4.9.14<br>Slider Revolution: by ThemePunch – 6.7.15<br>Safe SVG: by 10up – 2.2.5<br>WooCommerce Stripe Gateway: by WooCommerce – 8.5.2<br>WooCommerce: by Automattic – 9.1.4<br>Woodmart Core: by – 1.0.43<br>Zip - WooCommerce: by Zip – 2.3.20 Inactive Plugins (6)<br><br>Popup Maker: by Popup Maker – 1.19.0<br>Security Optimizer: by SiteGround – 1.5.1<br>Speed Optimizer: by SiteGround – 7.6.2<br>WooCommerce Legacy REST API: by WooCommerce – 1.0.4<br>WooPayments: by WooCommerce – 7.9.2 (update to version 8.0.1 is available)<br>Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5 Settings<br><br>API Enabled: –<br>Force SSL: –<br>Currency: AUD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – Logging<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 59 KB WC Pages<br><br>Shop base: #47 - /shop/<br>Cart: #6 - /cart/ - Contains the woocommerce/cart block<br>Checkout: #7 - /checkout/ - Contains the woocommerce/checkout block<br>My account: #8 - /my-account/<br>Terms and conditions: ? Page not set Theme<br><br>Name: Woodmart Child<br>Version: 1.0.0<br>Author URL: https://xtemos.com<br>Child Theme: ?<br>Parent Theme Name: Woodmart<br>Parent Theme Version: 7.5.2<br>Parent Theme Author URL: https://themeforest.net/user/xtemos<br>WooCommerce Support: ? Templates<br><br>Overrides: woodmart/woocommerce/archive-product.php<br>woodmart/woocommerce/cart/cart-item-data.php<br>woodmart/woocommerce/cart/cart.php<br>woodmart/woocommerce/cart/cross-sells.php<br>woodmart/woocommerce/cart/mini-cart.php<br>woodmart/woocommerce/checkout/form-checkout.php<br>woodmart/woocommerce/checkout/thankyou.php<br>woodmart/woocommerce/content-product-cat.php<br>woodmart/woocommerce/content-product.php<br>woodmart/woocommerce/content-single-product.php<br>woodmart/woocommerce/content-widget-product.php<br>woodmart/woocommerce/global/breadcrumb.php<br>woodmart/woocommerce/global/form-login.php<br>woodmart/woocommerce/global/quantity-input.php<br>woodmart/woocommerce/loop/add-to-cart.php<br>woodmart/woocommerce/loop/loop-end.php<br>woodmart/woocommerce/loop/loop-start.php<br>woodmart/woocommerce/loop/no-products-found.php<br>woodmart/woocommerce/loop/orderby.php<br>woodmart/woocommerce/loop/pagination.php<br>woodmart/woocommerce/loop/sale-flash.php<br>woodmart/woocommerce/myaccount/form-login.php<br>woodmart/woocommerce/product-searchform.php<br>woodmart/woocommerce/single-product/add-to-cart/grouped.php<br>woodmart/woocommerce/single-product/add-to-cart/variable.php<br>woodmart/woocommerce/single-product/meta.php<br>woodmart/woocommerce/single-product/product-attributes.php<br>woodmart/woocommerce/single-product/product-image.php<br>woodmart/woocommerce/single-product/product-thumbnails.php<br>woodmart/woocommerce/single-product/rating.php<br>woodmart/woocommerce/single-product/related.php<br>woodmart/woocommerce/single-product/sale-flash.php<br>woodmart/woocommerce/single-product/tabs/description.php<br>woodmart/woocommerce/single-product/tabs/tabs.php<br>woodmart/woocommerce/single-product/title.php<br>woodmart/woocommerce/single-product/up-sells.php<br>woodmart/woocommerce/single-product-reviews.php<br>woodmart/woocommerce/single-product.php Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: experimental-blocks<br>minified-js<br>pattern-toolkit-full-composability<br>product-pre-publish-modal<br>printful<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br><br>Daily Cron: ? Next scheduled: 2024-08-02 18:12:18 +00:00<br>Options: ?<br>Notes: 72<br>Onboarding: - Action Scheduler<br><br>Canceled: 1<br>Oldest: 2024-07-25 05:50:28 +0000<br>Newest: 2024-07-25 05:50:28 +0000<br><br>Complete: 168<br>Oldest: 2024-07-02 18:18:58 +0000<br>Newest: 2024-08-02 08:55:22 +0000<br><br>Failed: 1<br>Oldest: 2024-06-22 10:45:31 +0000<br>Newest: 2024-06-22 10:45:31 +0000<br><br>Pending: 1<br>Oldest: 2024-08-03 08:55:22 +0000<br>Newest: 2024-08-03 08:55:22 +0000 Status report information<br><br>Generated at: 2024-08-02 17:38:09 +00:00<br>



    Thread Starter faizan1122

    (@faizan1122)

    Hi there,

    I am using the chrome browser but still the G-Pay is not showing on checkout page.

    Yes. I have set both as mentioned in that link.

    Thread Starter faizan1122

    (@faizan1122)

    Thank you so much for all the support and help. Really Appreciated!!

    Thread Starter faizan1122

    (@faizan1122)

    But I think I can still achieve this feature by shop pay. Right? How can I enable Buy With Shop Pay on my site? Any recommendations?

    Thread Starter faizan1122

    (@faizan1122)

    Hi there,

    thank you so much for your support.

    My stripe account based in Australia. I am running my business in Australia.

    Thread Starter faizan1122

    (@faizan1122)

    Hi there,

    I don’t have any extra plugin except woodmart theme required plugins, elementor pro and woocommerce. I had woopayments plugin activated and I just deactivated it. Still the link by stripe button is not showing up.

    Thread Starter faizan1122

    (@faizan1122)

    Hi there,

    This option is already unchecked. I just have seen that the legacy checkout is already disabled but still Link by stripe button is not showing.

    Thread Starter faizan1122

    (@faizan1122)

    Can you please let me know how to disable the legacy checkout?

    I have already selected both the options.

    Thread Starter faizan1122

    (@faizan1122)

    Hi there,

    Thank you for your timely response.

    I’ll see another option to add Zip payment gateway.

    One more thing, I have enabled the express checkout but still the link by stripe button is not showing up. How can I resolve this issue?

Viewing 15 replies - 1 through 15 (of 38 total)