Alan Fields

Hi Sultan. I have some violations and some of the values that have been deleted to try to avoid that now appear as a missing value. https://snag.gy/TN5F7h.jpg

Hi Sultan, I have integrated the campaign for the third time and still not working. At least there is the possibility that because the feed Merchant Type is set to Google not Shopping or problems with the Attributes I really do not know what else to do.
Can I send you my credentials in a private message for you to check it? thanks

Hi Sultan this is the correct one https://snag.gy/fBJOL4.jpg
I think I do publish the feed first. But I tried putting them under review and still giving me the error “Something is wrong! Please try again”

This is the system status https://snag.gy/sMAyfQ.jpg
About the logs is not giving any errors but after redoing everything again still not working https://snag.gy/TCX5B0.jpg

is not working with the exclusion path implemented the menus don’t work again

Hi Rui it seems that deactivating WP Rocket makes the menus not to open automatically by themselves and not overlap but the issue about a submenu item not opening when clicking on it still persists. Also, I need to use WPRocket so any other idea?
May I send you the wordPress credentials to check on-site what can be done?.
Can I have a private access to send it?
Thanks

Yes :). the only issue is that the menus are still open and close alone when interacting with the web https://snag.gy/7Zi0FR.jpg also sometimes just when opening the web https://snag.gy/EFsJoO.jpg and in one of the menus one section seams unresponsive https://snag.gy/924A0o.jpg you click on them and nothing happen.

Hi Rui, which error do you want me to fix?, do you mean that one https://snag.gy/z590we.jpg? or this one https://snag.gy/anSP7g.jpg?. I am having both of them since long ago, when the plugin was working fine they were already there. I have cleared the caches already and is not working.

Hi is because I have put the sign-up form at the bottom instead of the top

Hi yes it worked, the issue now is that the mobile menu doesnot respond. I can use the sign-up bar that now is visible but it seems is making the mobile bar unresponsive like is creating a layer over it.

Yes!!! that did the trick thank you very much for your help ??

Yes, that was the problem. Thank you very much ??

Hi I have already cleared the browser cache and the DNS cache.

Everything was fine until last week when I Masterflash the cache, I used the Memcached and downloaded the SG Optimizer plugin (all that from Siteground CPanel). Since then everything went bad, my CPU usage, log errors and site.

This is a recording from my end (only 30s because of program limitations limitations ) https://s.nimbusweb.me/share/2528771/h8uwrgoz6znak0xwgue3
but this is the final result in my end https://snag.gy/Pi97gc.jpg
This is when entering from admin https://s.nimbusweb.me/share/2528782/fxiotvb7qmoaupwvhrn6
but when going to the site give the same result of site down Error 504.

My CPU has skyrocketed and I have Log errors
[Wed Feb 06 10:47:21.425063 2019] [:warn] [pid 23280] [client xxxxxx] Timeout waiting for output from CGI script /home/xxxxxxx/public_html/index.php, referer: https://www.xxxxxxxx.com/wp-admin/
[Wed Feb 06 10:47:05.685068 2019] [:warn] [pid 23282] [client xxxxxxx] Timeout waiting for output from CGI script /home/xxxxxxxx/public_html/index.php, referer: https://www.xxxxxxxxx.com/
[Wed Feb 06 10:46:02.722074 2019] [:warn] [pid 50863] [client xxxxxxxxxxxx] Timeout waiting for output from CGI script /home/xxxxxx/public_html/index.php

Can you please help me?
Thanks in advance