Farms - WPMU DEV

Hi Corey (& Dan),

So sorry to hear about your negative experience, I’d totally be upset with that too so if it’s our fault that the messages have come back, then I can only apologise and assure you it’s a mistake that we will work bloody hard to make sure doesn’t happen again! No laughing matter for sure.

In terms of marketing you can totally blame me for that though (eeeep) I figured I wanted the new style notifications to be more fun / interesting / less boring (and thus, I admit, more clickable)… my logic was that as they are removable (and hopefully just the once) then it wouldn’t make much difference if they were 150 or 300px – I’m already planning on scaling that back, if we get a bunch more feedback like this then I’ll push that along, promise.

Honestly, the absolute last thing we want to do is spam or upset our users, all we want to do is provide a quality free service (that meets most peoples needs) with a few extras that will help us pay the bills – but having said that we’ve obviously upset you, so I appreciate you letting us know so we can fix stuff up.

In the interim I’d love to offer you a free annual membership by way of apology, just ping me at [email protected] and I’ll get that done for you – I really don’t want to lose you as a user, free or paid.

Hope this helps clear things up, James

Hi REl RES,

Sorry for the bother you had here, I really hope that the experience you had was somehow unrelated to the plugin.

HOWEVER, we have done a massive upgrade, heaps of new work and would like to invite you to try the new version to see if works well for you and if you might consider adjusting your review accordingly.

I’d also like to give you a free WPMU DEV account by way of apology for any bother, just ping me on james (at) incsub /dot/ com to fix that up.

Thanks for your time and sorry again for the bother.

James

Brilliant, thanks Kathie, really looking forward to how you find the new version… ping me at james (at) incsub /dot/ com if you run into any issues… we wanna get a 5 star-er off you ??

Hiya,

Could you perhaps try the new plugin and consider changing your rating if it solves your issues?

We’ve taken on a lot of feedback and put a heap of work into making sure it rocks out now.

Cheers, James

Hiya,

Could you perhaps try the new plugin and consider changing your rating if it solves your issues?

We’ve taken on a lot of feedback and put a heap of work into making sure it rocks out now.

Cheers, James

Hiya,

Could you perhaps try the new plugin and consider changing your rating if it solves your issues?

It should work perfectly with all of those themes now!

We’ve taken on a lot of feedback and put a heap of work into making sure it rocks out now.

Cheers, James

Hiya,

Could you perhaps try the new plugin and consider changing your rating if it solves your issues?

We’ve taken on a lot of feedback and put a heap of work into making sure it rocks out now.

Cheers, James

New version released now, please update and everything should be fine, apologies again, please do get in touch for your free DEV account.

New version released now, please update and everything should be fine, apologies again, please do get in touch for your free DEV account.

New version released now, please update and everything should be fine, apologies again, please do get in touch for your free DEV account.

Oh, also, we’ll make it up to you with a free WPMU DEV membership that includes a pro version of this we’re shipping shortly, please just ping me at james (at) incsub /dot/ com and I’ll fix you up.

James

Sorry everyone, big miss in process for us here and we’ve been working flat out to fix it up since this was noticed (with a new set of developers no less as the core one had gone to sleep thinking stuff was ok :/)

There should be a brand new working version ready for you any minute now.

Won’t happen again, huge apologies and we’ll make it up to you with a free WPMU DEV membership that includes a pro version of this we’re shipping shortly, please just ping me at james (at) incsub /dot/ com and I’ll fix you up.

James

Sorry everyone, big miss in process for us here and we’ve been working flat out to fix it up since this was noticed (with a new set of developers no less as the core one had gone to sleep thinking stuff was ok :/)

There should be a brand new working version ready for you any minute now.

Won’t happen again, huge apologies and we’ll make it up to you with a free WPMU DEV membership that includes a pro version of this we’re shipping shortly, please just ping me at james (at) incsub /dot/ com and I’ll fix you up.

James

Fixed version dropping any minute now, profuse apologies for the c*ck up! Just update and you’ll be fine.

Hi Jan,

Just found out about this, it’s completely unacceptable and I’ve just fired the member of staff responsible, please can you remove the WPMU DEV Support Staff status he has here.

I can only apologise for this kind of stupid behaviour and let you know that we absolutely do not sanction or encourage it in any way whatsoever – and let you know that it certainly won’t be happening again in the future.

James