Hi
Sorry i was a bit harsh. Basically it is frustrating if there isnt a small introduction to orientate the new user – If you had had at least this paragraph from your help section in the “about” in Dashboard so it is the first thing users see: “As of v2.0 of NextGEN Gallery, we have introduced the ability to create, add, and manage your galleries directly from your page or post via the Insert Gallery Window. From your page or post you can do virtually everything, minus edit global settings. “
Better still just explaining the three ways of using the galleries: as above, direct from the dashboard, and shortcodes. I was looking for the above but became frustrated long before I found that item in the help section.
I hope this is helpful, I have reinstalled the plugin and am having a play with it it now. many thanks
Gerard