fatpotanga

Fixed – turns out my host had swapped servers and wasn’t reading my .htaccess file correctly. (Grrr…)

Thanks again for all your help.
Hopefully the information above will come in useful to someone else at some point.

Thanks Vankaa.
I’m using a Child theme, updated the main theme today to be wc 3.2.1 compatible.
Will check the child.
Again, appreciate you taking the time to help

Thanks for your help Vankaa, yes fatal errors

2017-10-26T11:21:00+00:00 CRITICAL Uncaught Error: Call to undefined function basel_get_opt() in /wp-content/themes/basel-child/functions.php:6
Stack trace:
#0/wp-includes/class-wp-hook.php(298): basel_child_enqueue_styles('')
#1 /wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array)
#2 /wp-includes/plugin.php(453): WP_Hook->do_action(Array)
#3 /wp-includes/script-loader.php(1300): do_action('wp_enqueue_scri...')
#4 /wp-includes/class-wp-hook.php(298): wp_enqueue_scripts('')
#5 /wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array)
#6 /wp-includes/plugin.php(453): WP_Hook->do_action(Array)
#7 /wp-includes/general-template.php(2589): do_action('wp_head')
#8 /wp-includes/theme-compat/header.php(46): wp_head()
#9 /wp-includes/tem

• This reply was modified 7 years, 5 months ago by fatpotanga.

Thanks as ever for your help Mike, have raised a ticket

https://woocommerce.com/products/woocommerce-gateway-paypal-pro-hosted/

WooCommerce PayPal Pro Hosted Gateway V 1.0.8

Thanks for the reply Mike,
I suspected the changing user name lies with the Ignore Woo plugin – I have a ticket raised with them. It’s usually rock solid and has been a godsend for taking orders/card payments over the phone so it’ll be interesting if they ever come back to me.

PayPals transaction ID’s not appearing with any order I suspect is a separate issue as it’s occurring on every order via my store/PayPal Pro Hosted (all are up to date). It means I can no longer refund from with in my site etc.

OK, I’ve found a solution, should anyone else find themselves in a similar predicament.

Re-upload the images so it creates new thumbnails etc then rename the folder/subfolder by FTP to match the old date stamps listed against the images in the Media Library.
Regenerate Thumbnails. Delete the now defunct image references from the library.
Rinse and repeat…

[ps] I tried the replace media plugins, but they didn’t work as the thumbnails the initial upload generated were missing.

thanks Caleb, I may have a crack at that.
Me and code don’t get on all that well, mainly because I don’t understand it, but it’s fun to try new things…
??

Like you, I need this data too and an option to show either data would be nice.
I’m no coder and php could be classical Greek so as a quick hack I just opened up the file Mike pointed you to and changed line 129 from:

<?php printf( __( "<strong>%s</strong> net sales this month", 'woocommerce' ), wc_price( $report_data->net_sales ) ); ?>

to

<?php printf( __( "<strong>%s</strong> gross sales this month", 'woocommerce' ), wc_price( $report_data->total_sales ) ); ?>

…or you could go crazy and add that second line under the other and have both Gross and Net displayed

whether this will break the internet or not, I do not know but I pass this on in the hope that it’s OK and Mike doesn’t smack my legs.

ditto
I’ve used this successfully in the past and it’s saved my ass.
Long story short I need to do a full restore from yesterday.
I did a precautionary SQL dump direct from phpMyAdmin = 231mb
Download this morning’s backup SQL size = 10Mb
Odd, so I download yesterdays – SQL size = 10Mb
…then the earliest available – 10.6Mb…
found one on my hard drive from last August- 233mb
Has an update killed it?
How are we supposed to know when it’s not working.?
It’s backing up my files fine but not the database…
People, be warned just because you can see it backing up, don’t assume it actually is…

Basically I’m screwed.

:/

I have the exact same issue.
My reports are telling me I refunded 3 times more than I actually did.
Scared the bejesus out of me!
Verified it with orders and paypal reporting.
Am using latest versions of everything.