Foysal Imran

I am really sorry to know you’re facing issue. Please specify what exact issue you’re facing so we can fix it very soon.

Could you please explain what issue still you’re facing while you’re customizing the layout? It will give us clear idea so we can solve it soon.

Thank you so much!

Hello @maliaga,

Thank you for trying the ‘WhatsHelp Chat Support’ Plugin. We apologize for the font issue it caused with your theme. We’ve identified and resolved the problem in the latest version of the plugin. Could you please update it and let us know if it’s working properly now?

If you enjoy the plugin and our support, we would appreciate it if you could leave a rating using this link: Rate Us. Your feedback will inspire our team to continue improving.

Best regards,

ThemeAtelier

In the theme you can put CSS in your style.css file.

Thank you so much! To ensure that your modifications remain intact after any plugin updates, we recommend adding them to your child theme file. We are confident that you’ll enjoy all the features available in the pro version. Feel free to upgrade with confidence, as we are currently offering a lifetime deal at a reduced price.

If you are happy with the plugin and our support, we would appreciate it if you could leave a rating at this link: https://www.ads-software.com/support/plugin/chat-help/reviews/#new-post. Thank you!

Hi;

It can be do only with some custom CSS in your theme with our free version. Let us know if you have any other query.

Thanks.

I think it’s an issue with viber apps. We’ve contact them and waiting for reply.

Seems everything is working correctly. You have to update to latest version of viber app on the phone you’re testing. Please do update than check it.

Thanks.

I think it’s conflicting with any of your installed plugins.

Okay. We just pushed an updated version. Could you check it after update the plugin to this new version? Let us know if that solved your issue.

Thanks.

Hi;

Thanks for trying our plugin. I think you’re using a caching plugin that’s why this issue happening. You have to purge the cache after activating our plugin.

Wonderful news that the problem has been resolved. Wishing you a fantastic day!

Best regards.

Hello,

We’ve transitioned the plugin to an Object-Oriented Programming (OOP) structure to ensure seamless integration with our upcoming features. As a result, the plugin’s folder structure has been modified, leading to a change in the background’s previous path. To resolve this, you can either reset that section to update the URL or download the background from the following link and re-upload it. We apologize for any inconvenience this may cause.

Best Regards,

Foysal.

I am talking about ‘codestar framework’. They usually provide backup of json for their fields. Is it possible to use codestart with your ocdi/after_import hook?

I’m glad the issue is resolved! We really appreciate your feedback, and it would be fantastic if you could take a moment to rate our plugin. Your feedback helps us improve and lets others know about the quality of our work. Here’s the link to rate our plugin https://www.ads-software.com/support/plugin/domain-for-sale/reviews/#new-post . Thank you for your support!