fcujorick2

You’re the best Kris, thank you!

Hi Kris,

It worked, great!

We we’re looking for the function on the mobile version of our site, that looks amazing now, thank you!

For the desktop it has to be the same as it was, no changes. Can you do fix that for us?
Now on desktop it’s at the top right in stead of next to the cart.

Using savoy theme

650 MB

Hi Marcus,

A inclusion will be perfect, in that way we can select a couple of categories, in stead of exclusing thousands categories to get one done.

I re-saved a product, the log is:

facebook_for_woocommerce-2020-11-24-7584fa67504dd07cb94aa88875e306ec.log

11-24-2020 @ 13:28:27 – Request
Request
method: POST
uri: https://graph.facebook.com/v7.0/1521732684805396/events
user-agent: Facebook-for-WooCommerce/2.2.0 (WooCommerce/4.7.0; WordPress/5.5.3)
headers: Array
(
[Authorization] => *****************************************************************************************************************************************************************************************************************************
[content-type] => application/json
[accept] => application/json
)
body: {“data”:[{“event_time”:1606220907,”event_id”:”8cc4a366-8032-46c5-bfff-a6142a85670a”,”event_source_url”:”https:\/\/www.kunstinkaart.nl\/product\/birmingham-goldenrod-city-map\/?add_to_wishlist=115342″,”custom_data”:{“content_name”:”Birmingham GoldenRod City Map”,”content_ids”:”[\”wc_post_id_115342\”]”,”content_type”:”product_group”,”contents”:”[{\”id\”:\”wc_post_id_115342\”,\”quantity\”:1}]”,”content_category”:”Birmingham”,”value”:”19.95″,”currency”:”EUR”},”user_data”:{“client_ip_address”:”54.36.149.98″,”client_user_agent”:”Mozilla\/5.0 (compatible; AhrefsBot\/7.0; +http:\/\/ahrefs.com\/robot\/)”,”fbc”:””,”fbp”:””},”event_name”:”ViewContent”}],”partner_agent”:”woocommerce-4.7.0-2.2.0″}
duration: 0.08817s

11-24-2020 @ 13:28:27 – Response
Response
code: 200
message: OK
headers: Array
(
[x-ad-account-usage] => {“acc_id_util_pct”:0}
[expires] => Sat, 01 Jan 2000 00:00:00 GMT
[content-type] => application/json
[facebook-api-version] => v7.0
[x-fb-request-id] => ATXCwXCaTU64_z0juqnIFrt
[strict-transport-security] => max-age=15552000; preload
[x-fb-trace-id] => Bh/bgYyJHNg
[x-app-usage] => {“call_count”:8,”total_cputime”:0,”total_time”:1}
[x-fb-rev] => 1003023094
[cache-control] => private, no-cache, no-store, must-revalidate
[pragma] => no-cache
[access-control-allow-origin] => *
[x-fb-debug] => 0bpPEGFWFuL2/Zg/LiqrbMBGtwhXuSCRmEBbPgVSRnhIEP6ZU2vp0idpVCgYnK8m1ro4BufF+7yFFTcviWWzqg==
[date] => Tue, 24 Nov 2020 12:28:27 GMT
[alt-svc] => h3-29=”:443″; ma=3600,h3-27=”:443″; ma=3600
[content-length] => 74
)
body: {“events_received”:1,”messages”:[],”fbtrace_id”:”ATXCwXCaTU64_z0juqnIFrt”}

11-24-2020 @ 13:28:28 – Request
Request
method: POST
uri: https://graph.facebook.com/v7.0/1521732684805396/events
user-agent: Facebook-for-WooCommerce/2.2.0 (WooCommerce/4.7.0; WordPress/5.5.3)
headers: Array
(
[Authorization] => *****************************************************************************************************************************************************************************************************************************
[content-type] => application/json
[accept] => application/json
)
body: {“data”:[{“event_time”:1606220908,”event_id”:”1fe956d7-02cd-4594-a01e-a8d8c9beb283″,”event_source_url”:”https:\/\/www.kunstinkaart.nl\/product\/didam-navy-city-map\/?page&product=didam-navy-city-map&post_type=product”,”custom_data”:{“content_name”:”Didam Navy City Map”,”content_ids”:”[\”wc_post_id_54082\”]”,”content_type”:”product_group”,”contents”:”[{\”id\”:\”wc_post_id_54082\”,\”quantity\”:1}]”,”content_category”:”Didam”,”value”:”19.95″,”currency”:”EUR”},”user_data”:{“client_ip_address”:”114.119.131.203″,”client_user_agent”:”Mozilla\/5.0 (Linux; Android 7.0;) AppleWebKit\/537.36 (KHTML, like Gecko) Mobile Safari\/537.36 (compatible; PetalBot;+https:\/\/aspiegel.com\/petalbot)”,”fbc”:””,”fbp”:””},”event_name”:”ViewContent”}],”partner_agent”:”woocommerce-4.7.0-2.2.0″}
duration: 0.09152s

11-24-2020 @ 13:28:28 – Response
Response
code: 200
message: OK
headers: Array
(
[x-ad-account-usage] => {“acc_id_util_pct”:0}
[expires] => Sat, 01 Jan 2000 00:00:00 GMT
[content-type] => application/json
[facebook-api-version] => v7.0
[x-fb-request-id] => A0z8snBxc-P0N4-o4z7hDR3
[strict-transport-security] => max-age=15552000; preload
[x-fb-trace-id] => DEJW3TOXxCJ
[x-app-usage] => {“call_count”:8,”total_cputime”:0,”total_time”:1}
[x-fb-rev] => 1003023121
[cache-control] => private, no-cache, no-store, must-revalidate
[pragma] => no-cache
[access-control-allow-origin] => *
[x-fb-debug] => YzQAmRhwb1bkW2nCs9sqzEru1hqpycVFIhUWxSJnVs2WfgpxuO0s2qu+1MH1VgWtGSZvfvN/X6o5P5yprknJKA==
[date] => Tue, 24 Nov 2020 12:28:28 GMT
[alt-svc] => h3-29=”:443″; ma=3600,h3-27=”:443″; ma=3600
[content-length] => 74
)
body: {“events_received”:1,”messages”:[],”fbtrace_id”:”A0z8snBxc-P0N4-o4z7hDR3″}

Etc. etc. etc. alot, long page

AND another log: fatal-errors-2020-11-24-0350c7c03ff5d1c5942fca6b6b1f7714.log

2020-11-23T00:38:23+00:00 CRITICAL Allowed memory size of 681574400 bytes exhausted (tried to allocate 10485760 bytes) in /var/www/nlkuns-fenoarivo/wordpress/current/wp-content/plugins/facebook-for-woocommerce/includes/fbproductfeed.php op de lijn 469

2020-11-23T03:05:12+00:00 CRITICAL Allowed memory size of 681574400 bytes exhausted (tried to allocate 1310720 bytes) in /var/www/nlkuns-fenoarivo/wordpress/current/wp-includes/class-wp-object-cache.php op de lijn 446

When we try to sync, it loads like 2/3 minutes and then says:
There was an error syncing the products with Facebook.

Great, let me know!

If we can just select some categories, in stead of excluding some, it will work ??

If we exlude a categorie, is still will do every subcategorie in that categorie, each product/categorie has to be selected, but with 11500 products.. that will take ages

Hi Jennifer,

We’ve tried to fix it with our hosting partner (Savvii),

They updated the momory limit a few times, max to 650 MB and a 10 min time-out,
Still the same error. There was an error syncing the products with Facebook.

I’ve got a very long ”facebook_for_woocommerce.0-2020-11-19-3b1a0b33629253c53310082652a9a77a.log Verwijder log”

It’s starts with:

11-19-2020 @ 01:00:22 – Request
Request
method: POST
uri: https://graph.facebook.com/v7.0/1521732684805396/events
user-agent: Facebook-for-WooCommerce/2.1.4 (WooCommerce/4.7.0; WordPress/5.5.3)
headers: Array
(
[Authorization] => *****************************************************************************************************************************************************************************************************************************
[content-type] => application/json
[accept] => application/json
)
body: {“data”:[{“event_time”:1605744021,”event_id”:”de57b1b4-a866-488e-99d3-0856ff95bce2″,”event_source_url”:”https:\/\/www.kunstinkaart.nl\/product\/kloetinge-feldgrau-city-map\/”,”custom_data”:{“content_name”:”Kloetinge Feldgrau City Map”,”content_ids”:”[\”wc_post_id_25278\”]”,”content_type”:”product_group”,”contents”:”[{\”id\”:\”wc_post_id_25278\”,\”quantity\”:1}]”,”content_category”:”Kloetinge”,”value”:”19.95″,”currency”:”EUR”},”user_data”:{“client_ip_address”:”54.36.148.196″,”client_user_agent”:”Mozilla\/5.0 (compatible; AhrefsBot\/7.0; +http:\/\/ahrefs.com\/robot\/)”,”fbc”:””,”fbp”:””},”event_name”:”ViewContent”}],”partner_agent”:”woocommerce-4.7.0-2.1.4″}
duration: 0.12605s

11-19-2020 @ 01:00:22 – Response
Response
code: 200
message: OK
headers: Array
(
[x-ad-account-usage] => {“acc_id_util_pct”:0}
[expires] => Sat, 01 Jan 2000 00:00:00 GMT
[content-type] => application/json
[facebook-api-version] => v7.0
[x-fb-request-id] => AO1vDP7TnDa2I6VtABTOCef
[strict-transport-security] => max-age=15552000; preload
[x-fb-trace-id] => CVCLMegzpOS
[x-app-usage] => {“call_count”:7,”total_cputime”:0,”total_time”:1}
[x-fb-rev] => 1003002653
[cache-control] => private, no-cache, no-store, must-revalidate
[pragma] => no-cache
[access-control-allow-origin] => *
[x-fb-debug] => BZiAgVis0gFmn836Pp+ZPu24W3VqoYIzNpcQ/THg4s1o+ohB9rn6IBrOQaXowvZ3MIkvGEC43SX52v/7OtX4FA==
[date] => Thu, 19 Nov 2020 00:00:22 GMT
[alt-svc] => h3-29=”:443″; ma=3600,h3-27=”:443″; ma=3600
[content-length] => 74
)
body: {“events_received”:1,”messages”:[],”fbtrace_id”:”AO1vDP7TnDa2I6VtABTOCef”}

And then the same, for another product, and again and again,

When i search (ctrl f) for example ”x-ad-account-usage” it finds 2.307 hits,
So it seems like he does 2.307 products, we have 11.515 products.

There i a option to exlude some categories,
Is there a option to just select some categories?

2020-10-29T01:28:17+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) in /var/www/nlkuns-fenoarivo/wordpress/current/wp-content/plugins/facebook-for-woocommerce/includes/fbproductfeed.php on line 457

Is this something?

I’ve reconnected my site, all fine, no errors.
After that I tried to sync products once more, but still the error:
There was an error syncing the products with Facebook.

In the Fatal Error log I see:

2020-11-18T00:55:59+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) in /var/www/nlkuns-fenoarivo/wordpress/current/wp-content/plugins/facebook-for-woocommerce/includes/fbproductfeed.php op de lijn 457

2020-11-18T01:00:32+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) in /var/www/nlkuns-fenoarivo/wordpress/current/wp-content/plugins/facebook-for-woocommerce/includes/fbproductfeed.php op de lijn 457

Disabled the plugin: Official Facebook Pixel

Still can’t sync the products with the Facebook for Woocommerce plugin, it says:

Er is een fout opgetreden bij het synchroniseren van de producten met Facebook.
translated: There was an error syncing the products with Facebook.

I have debug selected, where can I see the debug report?

On facebook, with adding products, it still says The microdata of this pixel is incomplete or incorrectly formatted

I have two plugins,

Facebook for Woocommerce 2.1.4.
Official Facebook Pixel 2.2.1.

https://ibb.co/6NQXvGn

Can’t figure out, you can’t delete or disable a pixel right?

The right one is 1521732684805396
When I use pixel helper he founds 1947031452204063

But 1947031452204063 can’t be found in our facebook business settings..

I had a pixel already istalled before using the plugin yes,

The pixel in the Facebook for Woocmmerce plugin is: 1521732684805396

If I do the Facebook Pixel Helper on our site, I found another one; 1947031452204063

Ok will wait for that!

For the pixel issue,

I do this (in the business.facebook/products/catalogs:

Add products
Use a pixel

Than I can see my pixel-ID; 1521732684805396
But the system says: not ready.
The microdata of this pixel is incomplete or incorrectly formatted
To use this pixel to add or update items in your catalog, you must install the required micro data tags on your website. More information

Than you have more information on: https://developers.facebook.com/docs/marketing-api/catalog/guides/microdata-tags

We use OpenGraph, see https://imgshare.io/image/missing-id-price-availability.NTNJIZ