fdefede

Lorro,

I haven’t changed my password at all. It is saying You do not have sufficient permissions to access this page. The gentleman who is working on the site is from India, and I don’t know if he is understanding me. He is telling me that the database is showing ok, but it won’t let us in and that something is corrupt, and we may have to go back to several weeks ago and rebuild it back up. I will lose a ton of work. I have a database back up from just yesterday on my local computer that I just sent him, I also have backups of the entire content and database from the last four days on the server of our website, but I can’t get into WordPress to restore it. Any suggestions?

Isn’t there a way to get into the dashboard?

I am working on it. The person who set the site up says there is a database error. I have a backup. Shouldn’t that work>

can you advise me on how to get back into the dashboard?

Bryan, I was afraid to do that so instead I am in the process of restoring a backup that I made to my local hard drive the other day. It just finished uploading everything. But, it is now just showing a black screen with some of the placeholders for widgets.

I tried to go into the dashboard, but it now says I not have the rights.

Frank

Lorro,

Sorry, I don’t understand. My site is screwed up. I have lost my theme. I went ahead and deleted the child-theme, and directories, but that didn’t work so I am trying to restore the site from a back up I made the other day, but so far I haven’t gotten my theme back.

My site https://careerpathwaysonline.com/ is totally screwed up now. How can I put it back.

[Moderator Note: Please ensure that you are embedding links correctly in your posts. Link corrected.]

OK, I finally found how to activate it. But, please help!!! It screwed my entire site up. How do I de activate it?

thanks

I just noticed that I called the php file function instead of functions, but still no go. Bryan, I am at the appearance/themes now, but I still don’t see a place to activate genesis-child.

There is a metric child. Is that it?

Actually, I thought I had, but it was still under Genesis. I went ahead and put the genesis-child directly under themes as you instructed. But, still I can’t get to the place to activate the genesis-child theme.

Still something is wrong. Sorry for the aggravation. Below is a link to screen captures from my system.

Frank

I made the function.php file using notepad and put it in the genesis-child directory. I still have something wrong as there is no way to activate the genesis-child theme under appearance/themes. I have gone through the code comparing it to the instructions on how to create a child theme, and I don’t see anything that is wrong. I am wondering if I have the Theme URI correct in the css file. Or maybe there is just still something I don’t understand.

Your help is much appreciated!
Frank

Code for the function.php reads as follows:

<?php
/*
* wc_remove_related_products
*
* Clear the query arguments for related products so none show.
* Add this code to your theme functions.php file.
*/
function wc_remove_related_products( $args ) {
return array();
}
add_filter('woocommerce_related_products_args','wc_remove_related_products', 10);

style.css now reads as follows:]

/*
 Theme Name:   Genesis Child
 Theme URI:    https://careerpathwaysonline.com/htdocs/careerpathways/wp-content/themes/genesis-child/
 Description:  genesis Child Theme
 Author:       Frank De Fede
 Author URI:   https://careerpathwaysonline.com
 Template:     genesis
 Version:      1.0.0
 Tags:         light, dark, two-columns, right-sidebar, responsive-layout, accessibility-ready
 Text Domain:  genesis-child
*/

@import url("../genesis/style.css");

/* =Theme customization starts here
-------------------------------------------------------------- */

Thanks for the information Bryan. I don’t know how to make a php file. I will try to figure that out, and then add the code as you suggested. I will remove the code from the style.css file.

Frank

Theme URI: https://careerpathwaysonline.com/htdocs/careerpathways/wp-content/themes/genesis-child/

This the URI above

Here is what I have now. I tried it, but it didn’t work. Should Template be genesis-child or just genesis?

Thanks

/*
 Theme Name:   Genesis Child
 Theme URI:    https://careerpathwaysonline.com/htdocs/careerpathways/wp-content/themes/genesis-child/
 Description:  genesis Child Theme
 Author:       Frank De Fede
 Author URI:   https://careerpathwaysonline.com
 Template:     genesis
 Version:      1.0.0
 Tags:         light, dark, two-columns, right-sidebar, responsive-layout, accessibility-ready
 Text Domain:  genesis-child
*/

@import url("../genesis/style.css");

/* =Theme customization starts here
-------------------------------------------------------------- */
<?php
/*
* wc_remove_related_products
*
* Clear the query arguments for related products so none show.
* Add this code to your theme functions.php file.
*/
function wc_remove_related_products( $args ) {
return array();
}
add_filter('woocommerce_related_products_args','wc_remove_related_products', 10);

I created a child directory under themes/genesis as instructed on the knowledge base you directed me too. I created the following file. I am stuck at the part where it says to activate the child theme. It does not appear under appearance/themes as it said it would in the knowledge base. I must has something wrong, perhaps in the theme URI. I coped it directly out of filezilla. Can you please advise me on this if possible. Do you see anything wrong with the code or anything else?

Here is what I see under appearance/themes
Current Theme
Metric Child Theme

By StudioPress
Version 1.0.1

Metric is a 2 or 3-column Widget-ready child theme created for the Genesis Framework.

This child theme requires its parent theme, Genesis.
Customize Options:

Widgets
Menus

Genesis is the theme that is being used so I am not sure what to do.

Thank you!

Here is the code I made and uploaded for style.css file

/*
 Theme Name:   Genesis Child
 Theme URI:    https://careerpathwaysonline.com/htdocs/careerpathways/wp-content/themes/genesis/genesis-child/
 Description:  genesis Child Theme
 Author:       Frank De Fede
 Author URI:   https://careerpathwaysonline.com
 Template:     genesis
 Version:      1.0.0
 Tags:         light, dark, two-columns, right-sidebar, responsive-layout, accessibility-ready
 Text Domain:  genesis-child
*/

@import url("../genesis/style.css");

/* =Theme customization starts here
-------------------------------------------------------------- */
<?php
/*
* wc_remove_related_products
*
* Clear the query arguments for related products so none show.
* Add this code to your theme functions.php file.
*/
function wc_remove_related_products( $args ) {
return array();
}
add_filter('woocommerce_related_products_args','wc_remove_related_products', 10);