ffaswebadmin

That worked, thank you so much for your help!!!

We are running PHP 5.3.24. I don’t know which version of the plugin we were using, but I know it’s been a long time since I updated it. I’m not sure about a key, as I took over the support of the website after it was originally set up.
I’m not real familiar with updating plugins outside of WordPress. Once I download all the files in the version I want, where do I need to put them? How do I “install” the plugin after that?
Thanks again for your help!

Hi! I updated the plug in to 1.0.17, but when I try to activate it, I still get the same error. We are on version 5.1.5 of WordPress. I need to upgrade our PHP to a more current version before I can upgrade to the latest WordPress. I just haven’t had the time to put into researching that yet, but will need to make time. Could that be the problem? If so, is there a way to go back to a previous version until I can get our website upgraded?

Thank you for your quick response!