Fernando a11n

For the PDF download part of your setup, you can create a Downloadable product that includes the pdf file as the downloadable media. There is a setting to configure how many times can a customer download the files. You can read documentation on how to create downloadable products here:

https://docs.woocommerce.com/document/digital-downloadable-product-handling/

As for restricting access to a specific page, that’s something you’ll require an additional plugin or custom code to achieve. I would personally recommend using WooCommerce Memberships, as that is the exact use case it is build for. However, I know you mentioned you’d like an alternative solution. You can do some research for any other membership plugin that is offered for free in the WordPress repository.

I’ll leave this thread open for now, in case anyone else has suggestions about plugins that might work for this scenario.

@safetyprovisions I would bet the issue is actually that this is a local site. The plugin you are using to manage those downloads most likely requires a site to be online in order to be able to pull those downloads.

I’d recommend checking with the developer/support team of said plugin to verify what are the requirements. Otherwise, you can try testing by taking the site online and seeing if it will work then.

“You reached the maximum purchase amount. This ordering method requires a subtotal less than $0”

That isn’t a message that is included in the core WooCommerce plugin. Out of the box, Woo doesn’t include a setting that would limit orders to a “maximum purchase amount”.

I’d recommend reviewing the plugins you have installed on your site, to identify which one could be adding that restriction. If you can’t figure it out just by looking at the list, you may try a conflict test:

You’ll want to temporarily switch your theme to Storefront. Then, disable all plugins on the site except for WooCommerce, and test for the issue.

If the issue is gone, you’ll then have to re-enable features one by one, while testing for the issue; until you find out which one is causing this behavior.

We recommend that these steps are taken on a staging site, which is a clone of your live site that you can modify without risking making any permanent damage to your live site. You can create it using a plugin like WP-Staging: https://www.ads-software.com/plugins/wp-staging/

You can download past versions of WooCommerce from the GitHub repository, here:

https://github.com/woocommerce/woocommerce/releases

Though I would strongly encourage you not to run your site on outdated versions of WooCommerce or WordPress. It opens up your site to vulnerabilities and potential conflicts. I’d recommend looking into updating all the software on your site as soon as possible.

@littlehootsadmin This plugin is dedicated to questions about the core WooCommerce plugin. It sounds like you are having issues submitting a new extension for review at the WooCommerce.com Marketplace, is that right?

If so I recommend logging in to your WooCommerce.com account and submitting a ticket from this form:

https://woocommerce.com/my-account/create-a-ticket/

Make sure that you select Marketplace Vendors on the form, so that it is routed correctly.

@gotsnow This forum is dedicated to questions about the core WooCommerce plugins.

For questions about other extensions, like the Gravity Forms Product Add-Ons one you reference, please contact the corresponding support team of the plugin.

If you own an active license for that plugin, from WooCommere.com, you can contact its development team by logging in to your account there and clicking Get Support:

https://woocommerce.com/products/gravity-forms-add-ons/

Hola @disenops123. He visitado tu sitio y al agregar un producto a mi carrito, esta es la página de Finalizar compra, donde se muestra el resumen del pedido y se ingresa la información de facturación:

https://d.pr/i/lL3qVi

Supongo que la imagen que has incluido tú es lo que te aparece después de haber ingresado tu información en la pasarela de pago. Por lo que veo estás usando un método de pago llamado PayU. Este no es desarrollado por nosotros, por lo tanto no hay mucho que podamos aconsejarte.

Te recomendaría contactar al desarrollador del plugin de pago que estás usando, para ver si tienen alguna recomendación al respecto. Lo más probable es que sea una limitación de su software.

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

@misstest Thanks for sharing those details.

While you can choose to send emails in Plain Text rather than HTML, out of the box there isn’t an option to send the email information attached as a CSV file.

I’m not aware of any plugins that add that functionality either, so it might have to be a custom solution built for your site. If you’d like to explore the option of a custom-tailored solution for your site that extends the default features of WooCommerce and you need any coding help, you can reach out to one of WooCommerce.com’s customization partners:

https://woocommerce.com/customizations

They’d be able to give you a clearer idea about the scope of the project and quote you for their services.

That is strange behavior that I haven’t seen before. The first idea that comes to mind is that an issue with the migration process has caused this.

A few things you can try:

• Regenerate product lookup tables. You can do this from WooCommerce > Status > Log.
• Re-install WooCommerce by removing the plugin from the site and then installing it again.
• Complete a full conflict test. This would require you to activate the theme Storefront and then disable all plugins on the site except for WooCommerce.

Hopefully this gets you started in the right direction.

@ypvang01 Thanks for the update!

About the swatches, there might be another conflict with the swatch plugin you are using. You might want to look at other alternatives to add that functionality. Not sure which one you currently have installed, but I recommend looking at Variation Swatches and Photos.

Since the original issue has been solved I’ll proceed to close this thread.

@jodybethw I can confirm this is not the expected behavior. A variation should need to be selected before it’s added to the cart.

I have tried to reproduce this on my end but I was not able to do so. This would generally indicate that this isn’t a widespread bug within the plugin, rather something specific to your site setup.

To start troubleshooting for this, you’ll want to temporarily switch your theme to Storefront. Then, disable all plugins on the site except for WooCommerce, and test for the issue.

If the issue is gone, you’ll then have to re-enable features one by one, while testing for the issue; until you find out which one is causing this behavior.

We recommend that these steps are taken on a staging site, which is a clone of your live site that you can modify without risking making any permanent damage to your live site. You can create it using a plugin like WP-Staging: https://www.ads-software.com/plugins/wp-staging/

This plugin lets you copy and redeploy a WordPress site with minimal work.

@benjaminmresnick At the risk of stating the obvious, the first thing you’ll want to verify is which price each variation has configured.

If you have verified this, and all variations have the correct price, then you might want to look at potential conflicts next.

You’ll want to temporarily switch your theme to Storefront. Then, disable all plugins on the site except for WooCommerce, and test for the issue.

If the issue is gone, you’ll then have to re-enable features one by one, while testing for the issue; until you find out which one is causing this behavior.

We recommend that these steps are taken on a staging site, which is a clone of your live site that you can modify without risking making any permanent damage to your live site. You can create it using a plugin like WP-Staging: https://www.ads-software.com/plugins/wp-staging/

This plugin lets you copy and redeploy a WordPress site with minimal work.

@rodelavega01 It looks like you are reporting that tax is not automatically added to orders that you create manually, from the wp-admin dashboard. The tax is only added after you click on the “Re-calculate” button. Is this correct?

If so, I can confirm this is the expected behavior. On manual orders you need to click that button in order for the tax to be calculated.

@pqrshaban This forum is intended for questions about the core WooCommerce plugin. We are unable to help with enquiries about integrations with third-party plugins. I suggest you contact the developer of the plugin you are using to get this syncing feature. They might need to look into why the plugin has stopped being compatible after a recent update.