Fernando a11n
Forum Replies Created
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@bahareh9191 This support forum is geared towards questions related to the core WooCommerce plugin.
In this case, it sounds like you have questions related to a separate plugin you use called “WooCommerce Auctions”. We’d recommend reaching out to the support team /developer of that plugin for assistance. They’ll be better able to provide assistance related to their own plugin.
Forum: Plugins
In reply to: [WooCommerce] Stripe not working@thomaskirkeberg The PayPal Checkout plugin and Stripe should work together without issues. I’ve tested them on a site of my own now, to make sure, and I didn’t encounter any problems.
I still recommend to run the conflict test as outlined above. The only items that should be enabled are
- WooCommerce
- Stripe
- PayPal Checkout
- Storefront theme
Every other plugin needs to be disabled, and your theme needs to be switched to the default Storefront theme.
Forum: Plugins
In reply to: [WooCommerce] Unable to view all prpducts (blank page)@thomymaster Thanks for letting us know! Make sure you are testing with only WooCommerce and WP Query Monitor active – all other plugins disabled. Does the issue still happen there? If that’s the case, please contact the developer of that plugin to alert them of the issue.
I’m going to close this thread now as the issue seems related to a third-party conflict. Feel free to open a new thread if you come across other issues.
Forum: Plugins
In reply to: [WooCommerce] Can’t Dismiss – WooCommerce database update done@scruffy1 Can you share more details and screenshots of the issue as you see it on your own site?
Forum: Plugins
In reply to: [WooCommerce] Simplified orders page template?We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Forum: Plugins
In reply to: [WooCommerce] Woocommerce Booking Plugin – customize calendar sync?@armariussoftware This is a fairly complex development topic. Even though this isn’t related to the core WooCommerce plugin –which is what this forum is for– I’m going to leave it open for a bit to see if anyone is able to chime in to help you out.
I can also recommend the following places for more development-oriented questions:
- WooCommerce Slack Community: https://woocommerce.com/community-slack/
- WooCommerce FB group: https://www.facebook.com/groups/advanced.woocommerce/
Forum: Plugins
In reply to: [WooCommerce] Woocommerce Payment Page from email@acattabriga Generally speaking, when customers click on a payment link they should be taken to the checkout page on your site.
You can check what that page is from your system status report. Go to WooCommerce > Status and under the section titled “WooCommerce Pages” you can check what is the slug of the checkout page.
That page would generally be styled based on the configuration of your theme and the rest of your site.
This support forum is for issues related to the core WooCommerce plugin.
If you have an active license for that theme, please contact the WooCommerce.com support theme at https://woocommerce.com/contact-us/
If the above didn’t work, you’ll want to run a full conflict test next.
Temporarily switch your theme to Storefront. Then, disable ALL plugins on the site except for WooCommerce, and test for the issue.
If the issue is gone, you’ll then have to re-enable features one by one, while testing for the issue; until you find out which one is causing this behavior.
We recommend that these steps are taken on a staging site, which is a clone of your live site that you can modify without risking making any permanent damage to your live site. You can create it using a plugin like WP-Staging: https://www.ads-software.com/plugins/wp-staging/
Forum: Plugins
In reply to: [WooCommerce] Stripe not working@thomaskirkeberg What is the PayPal plugin that you are using? This support forum is for questions about the core WooCommerce plugin. For issues with any other plugins, please post on the corresponding support forum or contact the plugin developer.
Please note that when completing the conflict test as I outlined above, you need to disable ALL plugins except for WooCommerce and the other plugin you are tested. In this case, Stripe. You cannot leave “essential” plugins or other plugins that you may think aren’t related, as you need to rule out all potential sources.
So in this case, for example, if you want to confirm what plugin is causing the conflict, you’ll have to disable ALL plugins except for WooCommerce and Stripe. If you have only those two plugins enabled and you enable the PayPal plugin you mentioned, does the issue happen?
Please confirm what is the specific PayPal plugin you are referring to.
Forum: Plugins
In reply to: [WooCommerce] Unable to view all prpducts (blank page)@thomymaster Please try the conflict test as outlined above, including disabling ALL plugins except for WooCommerce, and let us know what you find.
Forum: Plugins
In reply to: [WooCommerce] woocommerce crashing dailyWe haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Forum: Plugins
In reply to: [WooCommerce] Change product image depending on colour variation selection?We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any other questions, you can start a new thread.
I can also recommend the following places for more development-oriented questions:
- WooCommerce Slack Community: https://woocommerce.com/community-slack/
- WooCommerce FB group: https://www.facebook.com/groups/advanced.woocommerce/
@stormman WordPress 5.5 removed a javascript file called
jquery-migrate
. When a plugin installed on you site still tries to call on that deprecated file, it causes an issue like the one you are seeing.As a temporary fix, you may try installing the plugin Enable jQuery Migrate Helper. If this is indeed the issue, the plugin will re-enable those deprecated files and show you what plugin was the one causing the issue. I’d suggest contacting the plugin developer to alert them of the problem.