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Viewing 15 replies - 46 through 60 (of 1,238 total)
  • Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    I would like to create a user who places orders as if he were an unregistered user.

    @pettedemon I’m not sure I fully understand the use case here. It sounds like you want a user to be able to place orders that come through as Guest orders, is that correct?

    If so, you can enable guest checkout from the settings (WooCommerce > Settings > Accounts & Privacy). Once enabled, anyone would be able to place orders without an account. Your sales manager can place orders while logged out so that they appear as guest orders.

    If you do not want to enable guest checkout for everyone, perhaps create a new account for your sales manager that doesn’t have their name attached, so that it can be used exclusively for this purpose.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @makobaby01 Thank you for elaborating. I can confirm this is the default behavior of the plugin. When filtering products, it will display all items that have that attribute added to their configuration – regardless of the stock status.

    Modifying this behavior would require custom coding. Doing some research online, I found this thread with a suggested piece of code. I haven’t tried it myself, but I thought you might want to give it a try. Please proceed with caution, ideally testing on a staging site first:

    https://stackoverflow.com/questions/58823991/filter-products-by-attribute-and-hide-out-of-stock-items-of-variable-products

    I’ll leave this thread open for now, in case anyone else around here has additional suggestions.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    Excellent! I’m glad that worked. I’m going to close this thread now.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @lenntm I’m not aware of a plugin in particular that works like that. I’d recommend exploring other importer options out there to verify whether any update products the way you need them to.

    I’ll also leave this thread open for now, in case anyone else from the community may see this and have a suggestion.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @biasgavioli It sounds like you’d like to remove the option for customers to enter a “shipping address” on the checkout place, since you only offer local pickup as a
    method.

    By default, Local Pickup is considered a “shipping method” within WooCommerce. The plugin requires a shipping address to be entered before it can verify what methods are available for the customer’s address. While you cannot stop WooCommerce from considering Local Pickup a shipping method, you can force the plugin to use the billing address as the shipping address. This will make it so that customers do not see an option to enter a separate shipping address at checkout.

    To do that head to WooCommerce > Settings > Shipping > Shipping options > Shipping destination.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @neonerve2 I’ve test this same scenario on a site of my own, but it is working correctly there.

    I configured a product with five different attributes. Then I created two variations using one of the attributes (Type) and used the value Any for all the other four attributes.

    On the frontend I was allowed to correctly add the product to the cart. You can see a screencast of how that worked on my site here:


    GIF Link: https://d.pr/i/BcuvqV

    This would indicate there isn’t a widespread bug in the plugin causing this issue. Rather, the problem is created by something specific to your site’s setup.

    The first thing that comes to mind is a potential conflict. Here’s what I’d suggest testing:

    1. Switch the theme of your website to the free Storefront theme.

    2. Deactivate all the plugins except for WooCommerce and check if the issue persists. If the problem is resolved then please move on to the next step.

    3. Activate features one by one while testing for the issue, until you find the one that is causing this behavior.

    We recommend that these steps are taken on a staging site, which is a clone of your live site that you can modify without risking making any permanent damage to your live site. You can create it using a plugin like WP-Staging. This plugin lets you copy and redeploy a WordPress site with minimal work.

    I hope this helps pinpoint the source.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @dmax11 I’ve used Google Translated to read your message in English:

    The order does not appear in the woocommerce settings

    I received the order in the email but the order does not appear in the woocommerce.

    It sounds like received an email notification about a new order that was placed on your site. However, when you go to your store’s dashboard, you can’t locate that order among your most recent orders.

    Admin order emails include a direct link to the Order page on your wp-admin dashboard. You can head to that page directly by clicking the order number on the email, as shown here:

    What happens when you click that link?

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    Hi @makobaby01,

    when I use the G filter in my products, the intention is to show ONLY products that have stock in the G, but they even show products that do not stock in the G

    I’m not fully understanding your question and the issue you are facing.

    Can you elaborate on what you mean when you talk about the “G filter”? Is this functionality coming from a plugin other than the core WooCommerce plugin?

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @toscodesign Issues like the one described most often indicate that the plugin files have been corrupted.

    You can try re-installing the plugin. Before doing that you’ll want to login via FTP and remove the WooCommerce folder. Without removing the folder you’d be unable to re-install the plugin.

    Ideally, I’d recommend saving a full site and database backup before making this type of changes.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    Hi @lenntm,

    We would then like to have one product with the same link but with both categories (Hoodies and Fashion). Is this possible using the free import/export csv functionality? Currently the product is skipped because it has the same ID.

    When you import a CSV file you can either choose to create new products or update existing ones. If you choose to update existing products, then matching items will be updated with the information found on the new CSV file that you are updating.

    So, in your example, if you choose to update products with your second import, then the category of that product would change from Hoodies to Fashion. This is the setting you need to enable to make sure the product is updated by the second import:

    If you wanted both categories to remain in the product, then on your second import you’d have to add both of those categories in the field: Hoodies, Fashion.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    Hi @ajax21! It sounds like you are having issues with the Composite Products extension. I’d encourage you to reach out to the developer of that plugin to get assistance.

    This forum is intended for questions about the core WooCommerce plugin. Enquiries about other add-ons and extensions should be redirected to the corresponding support team.

    If you have an active license for the Composite Products extension, you can contact the corresponding support team from the following page:

    https://woocommerce.com/my-account/create-a-ticket/

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    Hi @spacenewsplace!

    The Cart & Checkout Blocks are still not part of Woocommerce without using the blocks plugin, correct?

    These is correct. The cart and checkout blocks haven’t been merged into core and are still in beta. To get access to those blocks you need to be using the free WooCommerce Blocks plugin.

    At this time, we can’t confirm when/if the blocks will be merged into the core plugin.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 15 replies - 46 through 60 (of 1,238 total)