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Viewing 15 replies - 91 through 105 (of 1,238 total)
  • Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    Not the file path but the URL of the image. From the documentation shared above:

    * Images need to be pre-uploaded or available online to import to your store.
    * External URLs are supported and imported into the Media Library if used.

    The main difference between the Product CSV Import suite extension vs the built-in importer is that the paid plugin includes the ability to import hidden meta data. This is useful when importing product information added by certain plugins. I think the main value add is that it can import/export hidden meta whereas the core tool cannot. A prime example is Dynamic Pricing, people can export and import pricing rules with this tool and not with core.

    Note that the Import Suite plugin requires you to import variable products and their variations separately, not in the same file.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @superdep Thank you for the screenshots.

    Uploading an image on that step will update the website’s logo. It seems like either the size or format of the logo you uploaded must have messed up with your theme’s setup.

    To update the logo that was uploaded, you can head to Appearance > Customize > Site identity. From there you can choose to update or remove the logo entirely.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    Most of what you described there can be achieved in some way by the suggestions I included above.

    If the core options aren’t sufficient for your desired setup, then I’m afraid customization would be needed. I don’t know of any plugins that would allow you to customize the entirety of the single product page styling based on the variation selected.

    If it’s important for you to have this feature now, you may consider a custom-tailored solution for your site that extends the default features of the core plugin. If you need any coding help, you can reach out to one of our customization partners:

    https://woocommerce.com/customizations

    They’d be able to give you a clearer idea about the scope of the project and quote you for their services.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    Hi @imperialcosmetics, as mentioned above, in the screenshot you shared it doesn’t seem like you have added a city or a zip code. Without that information, no shipping costs will be calculated at the cart.

    You need to select a country, enter a city and a zip code, and then click on Update. At that point the shipping costs will calculate.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    Hi @bloke, yes, products can be imported via CSV.

    I’d recommend reading our documentation on how the built-in product csv importer/exporter works. You can find it here:

    https://docs.woocommerce.com/document/product-csv-importer-exporter/

    That document includes instructions on how to import products using that tool, so your questions should be answered there. But to quickly address them.

    1. The order of the products in the CSV file doesn’t matter.

    2. When using the built-in importer, variable products and variations can be imported at the same time, using the same file. There are other importer tools out there that require those to be imported separately.

    3. I’m not sure I understand your question here. Do you mean whether you can change the attribute names via the CSV import? If you add different attributes, then those will be updated on the existing products. If the attributes you add do not exist on the store already, then they will be created at the same time you import that file.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @superdep I haven’t seen something like this reported before.

    Can you clarify what setting you are referring to exactly when you say you added a logo “in the WooCommerce settings”?

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    Out of the box, if you are using variable products the information linked to each variation will change depending on the selection that the customer makes. That includes the price, dimensions, weight, description, sku, and more.

    By default, each variation can have one product image assigned. When the customer selects that variation, the image will be shown. If you need to show more than one image per variation, I’d recommend using an extension like Additional Variation Images.

    WooCommerce on its own doesn’t allow videos to be included as part of a product’s gallery. If you are using a plugin that adds that feature, I’d recommend reaching out to the developers of said plugin to ask whether that feature can be extended to specific product variations.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @phirefly It’s hard to evaluate performance based on blanket/fixed figures. Performance very much variates from site to site, as it is largely dependable on the resources of your site’s server.

    My suggestion would be to actually go ahead and test it out on your site, so that you can see how it works and whether the postcodes slow down the checkout process at all.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    I agree the CSS snippet suggested by @johannsf above should do the trick.

    For reference, if you aren’t familiar with CSS, you can add that by navigating to Appearance > Customize > Additional CSS.

    I’ll mark this as solved now.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    Hi @hedij! This forum is intended for questions about the core WooCommerce plugin. It sounds like you are having issues with a different plugin, and not the main WooCommerce one that we support here.

    The doc you linked to talks about the integration of the AWeber service with WooCommerce. For that integration to work, you need the AWeber Newsletter Subscription extension, as stated in that link you shared:

    First, if you have not already done so, install the AWeber Newsletter Subscription plugin on your WordPress site.

    If you have purchased and installed that plugin but are having trouble configuring it, we recommend you reach out to the corresponding support team. You can contact them by going to WooCommerce.com, logging in to the account that owns the license, and then heading to the Support page. Please note that you will only be able to access support if you own an active license for that paid extension.

    I hope this helps! I’ll close this thread now.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    Hi Chris, I’m glad you were able to figure out the settings here. I’m going to mark the thread as resolved now.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    Thank you for the shared screenshots.

    It’s a bit hard for me to verify the settings seen in those images, since your site isn’t set in English. However, I have looked at your site and when I add a product to my cart, I do get a shipping quote.

    See screenshot: https://d.pr/i/PQjDDQ

    I entered Dublin, Ireland as the destination address and got what looks like a flat rate shipping option.

    Is this different from what you are seeing? If so, what products/addresses are giving you issues?

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    You are welcome! I’m mark this thread as resolved now. If you come across any other questions, feel free to start a new one.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while and no other members of the community have chimed in. I’m going to mark this as closed – if you have any further questions, you can start a new thread.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @imperialcosmetics You can use a service like https://snipboard.io/ to take and upload a screenshot.

    Once you upload it there, please copy the image’s URL and paste it on this forum thread.

    Alternatively, you can also upload the image to any cloud service you have access to (Dropbox, Google Drive, etc.), or even directly to you site’s media library, and share the image URL’s here.

Viewing 15 replies - 91 through 105 (of 1,238 total)