fiberlyone

With the last update, the problem seems to have resolved.

Still no resolution on why the debug didn’t work, but that’s not your problem.

Thanks.

I did make the debug changes to wp-config.php, there was no debug.log. So I added a blank page wp-content/debug.log, but it showed no errors.

I spent an hour on a chat with my service provider trying to find a specific error. Since he couldn’t figure it out, he escalated the case. I have not heard back from them. I’ll report when the error reporting is sorted out.

• This reply was modified 4 years, 2 months ago by fiberlyone.

Thanks @mnelson4!

There are now paragraph breaks.

FYI
I tested logged in and not on my Mac in Safari, Chrome and Firefox, and on my iPad in Safari and Chrome.

I have Cerber installed. Based on a cursory test, it appears that the latest update is the cause.

Another plug-in stopped working, citing REST API. Additionally, when I first installed Print My Blog, I recall a similar issue. I added print-my-blog and the other plug-in to the namespace, along with my role. I could print when logged in, but the other plug-in did not work.

I deactivated the latest version of Cerber, moved it out of my plugins folder, then installed an older version. Now both plug-ins seem to be working.

BTW, Google Chrome took 24 hours to uncache the button color. All is well. For now.

Thanks.

And suddenly it’s working. Five minutes ago, the button background on the working site was red, now button background on the working site is now white.

That worked. Thanks.

@gabyimagely

I’m at the last stages of creating the staging site from scratch and saw the latest plugin update.

After updating to 3.3.6, when I added tags to the problematic images and clicked Save Changes and they saved without the 403 error.

So for now this seems to be resolved.

@gabyimagely

Would you mind sharing with us your hosting provider?
It seems that it is environment-related, and we might need to have that information in case we bumped into a similar report.

HostPapa

Is it possible to create a stating site without using a third-party plugin?
It means a clean WordPress site in the same server from scratch and checks if the problem persists?

Yes. I can’t get to it immediately. I’ll let you know when the scratch staging site is up and I’ve tested.

• This reply was modified 4 years, 5 months ago by fiberlyone.

@mihaiimagely

Sorry for the delay in responding.

Using Console in Chrome and Firefox this is what I saw when clicking on Save Changes:

POST
https://thehudsons.com/newsite/wp-admin/admin.php?page=nggallery-manage-gallery&mode=edit&s=tuxedo 403 (Forbidden)

There were no other errors.

@gabyimagely

Directed by technical support for my service provider I’ve had to make changes to the .htaccess file because of brute force attacks and other nefarious actions against the website. The changes/additions made all had to do with security (deny from, block referrer abusers, etc)

I backed up the .htaccess file, removed all but the Basic WP .htaccess.

Here’s what I did to test.
1) tried to add tags to two images that have returned 403 (one with special char, one without) – 403
2) picked a gallery I hadn’t tried before – added tag to three images successfully
3) picked a gallery I hadn’t tried before – tried to add tags to three images, refreshing the screen after each – 403 on each
4) returned to gallery in 2) – added tag to two images successfully
5) picked a gallery I hadn’t tried before – added tag to three images successfully
6) went directly to gallery of one of the images in 1) tried to add tag to two images, refreshing the screen after each – 403 on each

• This reply was modified 4 years, 5 months ago by fiberlyone.

@gabyimagely

Same results on production and

staging

. Inconsistent.

The staging site was created usin plugin WP Staging.

Edit Group
Manage Recipients/All Recipients
List Members are all FirstName LastName and link to Users record

I haven gotten to the point where I’ve sent out a test email.

Thanks.

@gabyimagely

Recursively changed permissions on directories entire site to 755.
Recursively changed permissions on files in directories to 644
Confirmed permission on wp-config is 440

Same results on production and staging. Inconsistent.
I successfully added tags to about 10 images. Double that returned 403.
A few of the successes had a special character in either the title or descriptions.
Some of the 403 had no special characters.

Testing in a directory, where the Save Changes returned 403, I was able to bulk add the tags for the files in that directory.

@mihaiimagely

In one directory, I tried to save add tag: early-projects individually to records.
5 had apostrophe ‘ – not curly – in titles and description
1 had apostrophe ‘ – not curly – in title only
1 had quotes ” – not curly – in description only
7 had neither quotes or apostrophe in either title or description
All error 403 using Save Changes

I tried to change the title and description for one image being careful to add no special characters. Error 403 using Save Changes

However, when I selected the records individually, and then more than one and selected Add Tags under Bulk actions, the tag was added.

The image in a different directory that I thought had saved the tag yesterday because it didn’t error, did not have the tag: early-projects when I looked at it. I added it back in under Bulk actions. Changed directories and returned. It is still there.

@gabyimagely

I deactivated, deleted, then reinstalled NextGen from the WP plugin library in my Admin panel. Same Issue.

Permissions for files /public_html/newsite/wp-content/plugins/nextgen-gallery are
7, 5, 5

I tried to add tag “early-projects” to 4 different images, 3 errored and ironically, the one image I started with this morning succeeded.
Error Titles:
Polymer Clay Owl
Cocker Spaniel for bead swap
Andy’s Pen
Success Title (that errored before I posted to forum)
Lead or Follow Scarf

The three images above that produced errors were added yesterday, when I successfully added the tag “polymer-clay” in bulk (plus 10 in the same gallery)

I also tried to add tag “cruise” to title: Tuxedo Night and got an error.