fijisunshine

Thank you for your prompt response, Andrew.

Yes, the plugin conflict test was done with all plugins deactivated except for the SiteOrigin plugins. I do not use cache plugins (Cache Enabler is installed but not activated). I’ve disabled all server side cache. I also cleared my browser cache. WP Optimize is installed but I disabled it as part of my conflict test.

Any suggestions? Thanks again

Thank you for your very helpful response. A couple of follow-up questions for you regarding the Pro license on multisite:

1. The Pro license must send you the admin name and email of the primary domain on the multisite, correct? Is any other data (such as site URL) required to be sent/tracked by you?

2. Are the tracked items that are listed in the link provided by you (above) automatically tracked? If so, can I opt-out?

3. For the tracked items, is “opt-in” the same as “plugin activated”? Or can the plugin be network activated without allowing tracked data?

Thanks again!

Issue resolved.

To simplify the question, when I include/exclude content on “Mobile” using the shortcode, what does the plugin use as the definition of mobile? Is it based on screen width?

Thanks!

Thanks for your response, Michael. The issue was unrelated to the plugin and it has been resolved. This plugin works in all versions of PHP that I tried, including 7.1 and 7.2.

Thanks for confirming that you weren’t able to reproduce the issue, Sebastian. I disabled pre-compression of cached images in Cache Enabler and there is no longer a conflict.

If you think that it shouldn’t be necessary to disable pre-compression of cached images, just let me know and I’ll investigate further. Thanks again.

Thanks for your response, Sebastian. Yes, Cache Enabler’s HTML/JS built-in minification is disable. I have tried enabling this but that doesn’t fix the issue.

In Minify HTML, the only setting that is enabled is Minify HTML. All other options (such as Minify inline JavaScript) are turned off. I have tried enabling some of these other options but that doesn’t fix the issue. Thanks again.

Thanks again, Cody. The issue is resolved. It was unrelated to this plugin. This plugin works great!

Thanks for your response, Cody. The site is offline unfortunately so I’m unable to share it. FYI A plugin conflict test didn’t find any issues so I don’t think the issue is related to other plugins. I can network activate the plugin and change settings on subsites. But I don’t seem to see any impact on the webpages and I don’t see any mentions of keycdn in the browser source code.

Any suggestions? If you have any questions, let me know. Thanks again.

Some more info to help:

I’ve activated the plugin and added “define(‘WP_CACHE’, true);” to wp-config.php. The file advanced-cache.php is in /wp-content, as it should be.

However, I do not see anything like these in my browser source:

<!– Cache Enabler by KeyCDN @ 10.11.2015 17:32:29 (webp gzip) –>
<!– Cache Enabler by KeyCDN @ 10.11.2015 17:32:29 (webp) –>
<!– Cache Enabler by KeyCDN @ 10.11.2015 17:32:29 (html gzip) –>
<!– Cache Enabler by KeyCDN @ 10.11.2015 17:32:29 (html) –>

Does this mean the cache isn’t working? If so, any suggestions? Thanks again

Thanks for providing the javascript code. I’m familiar with adding scripts and functions to WordPress sites. However, this js code doesn’t appear to work.

Did you test the snippet on your site and it worked? I included it in functions.php with an add_action on wp_footer, it doesn’t appear to work.

Any suggestions? Thanks again

Thanks for your note. Allow me to clarify as I do not think this is default behavior. After submitting a normal CF7 form, the form remains on the page and the form displays the message indicating that it was sent successfully.

When the CF7 Multi-Step form is submitted, the form immediately disappears. At least, this is what occurs on my site. I’d like for the form to remain so that users can read the message indicating its successful submission. Any suggestions?

Thank you