filipschepers

Hi Ewout,

thanks for your quick reply:
https://www.itsf.be/issue-with-manual-order-invoicing/
we are using also a checkout manager plugin.
Can it be related to that?
Thanks in advance,
Filip

someone any idea?
I use “Advanced Custom Fields PRO” + “WooCommerce PDF Invoices & Packing Slips” plugins.

Thanks Adam for your help.
I have the following plugins:
WooCommerce Checkout Manager
VarkTech Pricing Deals for WooCommerce
WooCommerce Admin
WooCommerce PDF Invoices & Packing Slips

I think I’ve installed the “WooCommerce Checkout Manager” plugin to add the “BTW nr”(VAT field). DO you think it’s related to that?

Thanks in advance,
Filip Schepers

Here you have the system report:

### WordPress Environment ###

WordPress address (URL): https://www.vinolicious.be
Site address (URL): https://www.vinolicious.be
WC Version: 3.9.3
REST API Version: ? 1.0.7
Log Directory Writable: ?
WP Version: 5.4.2
WP Multisite: –
WP Memory Limit: 410 MB
WP Debug Mode: –
WP Cron: ?
Language: nl_NL
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.8
PHP Post Max Size: 256 MB
PHP Time Limit: 50
PHP Max Input Vars: 5000
cURL Version: 7.58.0
OpenSSL/1.1.1

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.23-MariaDB-1:10.3.23+maria~bionic
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.9.3
WC Database Prefix: www_
Totale databasegrootte: 23.67MB
Database datagrootte: 19.30MB
Database index grootte: 4.37MB
www_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
www_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
www_woocommerce_order_items: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
www_woocommerce_order_itemmeta: Data: 0.34MB + Index: 0.34MB + Engine InnoDB
www_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
www_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_comments: Data: 0.41MB + Index: 0.55MB + Engine InnoDB
www_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_mollie_pending_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_options: Data: 3.05MB + Index: 0.09MB + Engine InnoDB
www_postmeta: Data: 4.23MB + Index: 1.95MB + Engine InnoDB
www_posts: Data: 3.30MB + Index: 0.34MB + Engine InnoDB
www_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
www_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_revslider_sliders: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
www_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_revslider_slides: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
www_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_sbi_instagram_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
www_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
www_vtprd_purchase_log: Data: 2.52MB + Index: 0.02MB + Engine InnoDB
www_vtprd_purchase_log_product: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_vtprd_purchase_log_product_rule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_vtprd_transient_cart_data: Data: 3.08MB + Index: 0.03MB + Engine InnoDB
www_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_wc_order_product_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
www_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
www_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
www_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

attachment: 300
custom_css: 1
customize_changeset: 1
nav_menu_item: 16
page: 9
post: 4
product: 71
revision: 214
scheduled-action: 708
shop_coupon: 7
shop_order: 100
tribe_organizer: 1
tribe_venue: 1
vtprd-rule: 4
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (19) ###

Advanced Custom Fields PRO: door Elliot Condon – 5.8.7
All-in-One WP Migration: door ServMask – 7.24
Contact Form 7: door Takayuki Miyoshi – 5.1.9
Envato Market: door Envato – 2.0.3
Smash Balloon Instagram Feed: door Smash Balloon – 2.4.4
WPBakery Page Builder: door Michael M - WPBakery.com – 6.2.0
Mollie Payments for WooCommerce: door Mollie – 5.6.1
OKThemes Saras Shortcodes: door Gogoneata Cristian – 1.5
OKThemes Saras Social Share: door OKThemes – 1.0
One Click Demo Import: door ProteusThemes – 2.5.2
Performance Cache: door One.com – 0.2.2
VarkTech Pricing Deals for WooCommerce: door Vark – 2.0.2.0
Really Simple SSL: door Really Simple Plugins – 3.3.4
Slider Revolution: door ThemePunch – 6.2.10
The Events Calendar: door Modern Tribe
Inc. – 5.1.4

WooCommerce Admin: door WooCommerce – 1.1.3
WooCommerce Checkout Manager: door QuadLayers – 5.0.6 – Niet getest met de actieve versie van WooCommerce
WooCommerce PDF Invoices & Packing Slips: door Ewout Fernhout – 2.5.1
WooCommerce: door Automattic – 3.9.3 – 4.3.1 is beschikbaar

### Inactive Plugins (0) ###

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Winkelbasis: #277 - /shop/
Winkelmand: #278 - /cart/
Afrekenen: #279 - /checkout/
Mijn account: #280 - /mijn-account/
Algemene voorwaarden: #3852 - /algemenevoorwaarden/

### Theme ###

Name: Saras
Version: 1.4
Author URL: https://www.okthemes.com
Child Theme: ? – Als je wijzigingen aanbrengt in WooCommerce of in een hoofdthema dat je niet zelf gebouwd hebt
raden we het gebruik van een child thema aan. Zie: Hoe maak je een child thema

WooCommerce Support: ?

### Templates ###

Archive Template: Jouw thema heeft een woocommerce.php bestand. Je zal het woocommerce/archive-product.php template niet kunnen overschrijven omdat woocommerce.php prioriteit heeft over archive-product.php. Dit is bedoeld om weergave-problemen te voorkomen.
Overrides: –

### Action Scheduler ###

Afgerond: 707
Oldest: 2020-06-27 15:06:33 +0000
Newest: 2020-07-28 14:16:14 +0000

In afwachting: 1
Oldest: 2020-07-28 15:16:14 +0000
Newest: 2020-07-28 15:16:14 +0000

Geannuleerd: 0
Oldest: –
Newest: –

In behandeling: 0
Oldest: –
Newest: –

Mislukt: 0
Oldest: –
Newest: –