fincacaminogalan

You are right – it cannot and did not delete the content. This despite what we were told by the developer. We had to have an almighty row with them, and referred to comments made on here, and within 24 hours everything is back to normal. Huge relief. Thank you to everyone here for taking the time and trouble to help me out. Much appreciated.

As my logins became (inexplicably) blocked after the site loss I am unable to do any more until tomorrow when the developer provides new ones. There is no backup as this was brand new content onto the first site. As for database I am not sure what I can access as this system is new to me.

One thought though – when I changed the url in settings to the second site why would that operation delete the first site? Also when I checked settings it had reverted the url back to the first site which I find very odd. The more I think about it, without having backed up (on the incorrect assumption that WP did it automatically) I am now wondering what I will find and where tomorrow.

Thanks for your assistance so far. I’m sorry that my response will not help to clarify things much as I am only the editor/owner after a company set up the website for me. From what I gather (after the event) is that there are 2 sites with different logins. If I had been told this then I would not have tinkered with the first to try and find the second site! Since they both logins got blocked after this problem so I cannot access them to confirm any further details. Hopefully that will be rectified tomorrow, as I urgently need to get this site live.

I do not have any access FTP or otherwise. This has been done through the agency’s developer. So maybe I can pass this info on to him. Having said that he is the one who told the agency that the site had been deleted!!! I wish I could understand how that could have happened. Surely changing a url cannot delete all content?

I will try your suggestion (from the link) as soon as I can access WP again. Despite being told by ‘professionals’ that the site is deleted I just cannot believe it and will do anything to try and recover all my work.

The problem is that I am a first time user of WP and had just put all the content into the first site. Therefore I had not backed up, and naively expected this to happen automatically. I could not change the url back to the original site as this had happened without any input from me. So when I tried to access the one built site it kept pointing to the unbuilt site and its url. So I take it that as I did not back up, and the system does not do this automatically I don’t have any hope of recovery?