Fionder

Hi Alan

Yes, it is 20i. I will also put in a support request to try to get them to get this sorted. I did wonder as the site is on BlogVault and that didn’t pick up anything suspicious.

Thank you for your support and for coming back so quickly – much appreciated.

Hi Rick

That was very helpful, thank you. I have CDN on my hosting service and disabled “minify javascript” and that is now working.

Thanks for your help.

Fionder

Sorry, typo! Changed the theme to 2021!

Sorry, should have replied and marked as resolved!!

Hi

Excellent – that is working perfectly! Thank you…

Thank you so much. I look forward to receiving the update.

I generally use Firefox so tried in Chrome with the same result. So I checked the console – here is a Screenshot

I have just seen the update and applied it, but am still unable to use the shortcode generator ??

Hi. Thanks for your reply.
I don’t think it makes any difference which options you select. If I don’t add any options, leave everything as the default settings and click on Generate Code it does this. If I simply check the Show Excerpts box it does it, also if I change the gutter from 5 to 10.

Thank you for such an amazingly quick response!

I did wonder as it also appears that it was causing issues on the backup system I use. One thing I tried was a test restore of a backup, and it kept failing. I went back as far as 1st January without success. Once I used the shortcode I tried another backup and thankfully was able to test restore that so it is now working again.

Thanks again!

Hi
Even though I had disabled automatic updates in wp-config.php, WordPress updated to 5.6 again overnight. However, the plugin now seems to be working OK and is displaying correctly. I did install the Classic Editor plugin yesterday but at the time it didn’t seem to make any difference. So whether that has caused it to display normally I really don’t know.
Thanks so much for your help – much appreciated.

I have the plugin on another site at https://bucks-fizz.biz/members/ and it is working ok on the front end on that site, but it is showing the message in the page editor Updating failed. The response is not a valid JSON response.

I have just tried creating a staging site on Blogvault, updated it to WordPress 5.6 and it works perfectly! I am therefore wondering if it could be an issue on the server as I think that is the only difference between the live site and the staging site?

Yes, I can create a staging site on Blogvault.

I have just deleted the Blogvault plugin and upgraded to WP 5.6, but got the blank page back, so it doesn’t appear that this is the problem.

Thank you for this. The Pagespeed function is part of the Blogvault plugin, so I have put in a support request to them. I will keep you updated.