Fionder

Hi

Thanks but I have tried that and it doesn’t work. I have just tried again using a new text widget and typing the text (rather than copy and paste) into the text editor (not the visual editor) to make sure, but it is still not working – see both menus here

Having looked at this further I think the issue is the new text widget in WordPress 4.8 which has a visual editor as well as a text editor. I guess this means the plugin may need updating in order to make it work in WordPress 4.8?

Hi Tom
Thanks – I combined the “z-index: 99999999;” into a line I already had for .nav-primary instead of creating a new line and that has worked ??
Thanks for your help!
Fionder

Hi Tom

Thanks for your speedy response! Unfortunately that doesn’t work – check out the same page. Do you have any other ideas? I can’t see any code in the WPB Accordion Menu that is causing it.
Thanks,
Fionder

I am getting the same error on IE, Safari, Firefox and Chrome!

Thanks sean1975 but I have tried deleting the cache and it still shows at my end! I have also reactivated the popup on https://www.chocolateboxcoaching.co.uk and am still getting the error – see screenshot at https://www.chocolateboxcoaching.co.uk/wp-content/uploads/2016/02/quickformerror.jpg

Hi Aerin
It is good that the form works. However, the text before the form on the popup says “Checking… Ouch! There was a server error. Retry>>” which doesn’t look professional and might well discourage people from submitting it in the first place. If I just use a text box in the popup this message doesn’t appear. If I can’t resolve this I will have to use a different plugin to create the form, which I don’t want to do as I really like the Quick Contact Form.

Hi aerin. The site is https://www.chocolateboxcoaching.co.uk. It is on a popup that I have currently disabled as it doesn’t look very professional. However I have copied the whole site to a temporary test site at https://chocbox.fionastoreydesign.co.uk/. The theme is Genesis Catalyst. Thank you!

I have done that sean1975, but it still doesn’t work.

Yes, I’ve got exactly the same issue. I’m not sure if it related but at times I am also getting a screen that says:
Moved Temporarily
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator and inform them of the time the error occurred and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
Clearing the cached doesn’t resolve the issue. It has been working perfectly on this server for several months and only started showing this last week.

Hi Ajay. Yes, in the end I deleted the plugin and reinstalled it and that got it working again.
Thanks,
Fionder

Hi BinaryMoon. Thank you for your response.
Yes, I am using WP Require Auth.
This already includes the code:
/*
Make sure that the user is logged in if the page is not one of the following:
* wp-login.php
* wp-register.php
*/
I have adding in the two image files but this has had no effect:
/*
Make sure that the user is logged in if the page is not one of the following:
* wp-login.php
* wp-register.php
* Extranet_Login_Background.gif
* Extranet_Login_PageBackground.jpg
*/
However this plugin hasn’t been updated for 12 months and the images only stopped showing a couple of months ago. In this time I haven’t installed any new plugins, although many have had updates that have been applied, along with theme and WordPress updates.
I tried deactivating all plugins apart from BM Custom Login and the images still didn’t show. I also tried changing the theme to 2014 and the images still didn’t show on the login page. I did force a refresh on trying these, and am not using a caching plugin so that shouldn’t be an issue either.
Do you have any ideas that might help?

Hi again. I have just deactivated every plugin I am using on the site one by one and checked the login page, but this did not resolve it. Here are the settings I am using on the set up page:
https://www.geaftextranet.co.uk/wp-content/uploads/2012/07/Extranet_Login_Background.gif
Fiona Storey
******
#eeeeee
https://www.geaftextranet.co.uk/wp-content/uploads/2012/07/Extranet_Login_PageBackground.jpg
Top
Center
no-repeat
#000000
#ffffff
#0c593f

However if I look at the css for the login page on Firebug I get this:
body.login {
background: none repeat scroll 0 0 transparent !important;
}
body.login {
border-top: 1px solid #fff;
}
html, body {
height: 100%;
}
body {
background: none repeat scroll 0 0 #f1f1f1;
color: #444;
font-family: “Open Sans”,sans-serif;
font-size: 13px;
line-height: 1.4em;
min-width: 0;
}
So background images don’t seem to be registering.

Hi. Sorry not to get back to you. The site is https://www.geaftextranet.co.uk. Thanks.

That’s great – I have used the limit for now. Thank you!