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Forum: Plugins
In reply to: [Post SMTP - WordPress SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] Port 465 is open, but not to smtp.office365.com.

Thread Starter fiperkins
(@fiperkins)

3 years, 10 months ago

Yes Tim.
Thanks for your support and help.
If I remember I will post solution from Hostgator.

Forum: Plugins
In reply to: [Post SMTP - WordPress SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] Port 465 is open, but not to smtp.office365.com.

Thread Starter fiperkins
(@fiperkins)

3 years, 10 months ago

response from hostgator
Upon review of the account:

This is a known error that is currently being investigated by our Developers to locate the root cause, as well as a solution. Due to this, we do not have an exact ETA as to when this will be resolved.
In the mean time, if you would like to continue receiving emails and being able to send, we suggest pointing the MX record back to your HostGator account.

Thank you for your help Tim.
not resolved but I think I found where the issue lies.

fiona

Forum: Plugins
In reply to: [Post SMTP - WordPress SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] Port 465 is open, but not to smtp.office365.com.

Thread Starter fiperkins
(@fiperkins)

3 years, 10 months ago

Hi Tim.

ok, sounds good… but not working for me:0(

in Post SMTP set up all is correct

Outgoing Mail Server Hostname: smtp.office365.com
Outgoing Mail Server Port: 587
Envelope-From Email Address: [email protected]
Security: STARTTLS
Authentication: Login
Username: your Office 365 email address – as above
Password: your Office 365 email password – typed and checked

I am getting success messages but no mail at this time. I have checked with gmail, hotmail and the domain on office 365. nothing on the last tests, even though the test said success.

I have contacted Hostgator.com on this and they said they would take a look at my DSN and correct errs. they also noted an issue with my 365 account…. so maybe that is the issue.
I will keep you posted.

Forum: Plugins
In reply to: [Post SMTP - WordPress SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] Port 465 is open, but not to smtp.office365.com.

Thread Starter fiperkins
(@fiperkins)

3 years, 10 months ago

HI Tim.
So I have done some work to add DKIM and other records to the DNS to prevent emails going to spam.

I had mail working momentarily with my domain then I attempted to set up office 365 again, checking all input as you outline above and I am seeing similar err to when I started this thread. I set my domain behaviourlytics.com as the fallback.
I have also removed the sendgrid…. don’t know if that is a mistake.

I get success, but email was sent to spam and same connection issue on ports 25 & 465.

no rush. out for the day. let me know if you need more info
and thanks in advance
fiona

Forum: Plugins
In reply to: [Post SMTP - WordPress SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] Port 465 is open, but not to smtp.office365.com.

Thread Starter fiperkins
(@fiperkins)

3 years, 10 months ago

Hi Tim. No problem. it is going to take me some time to figure this out. you may want to send me else where…. thinking I need my hosts help.

So I checked all spellings and passwords.
I then figured that Hostgator is linking me to Horde when I look at my webmail via them. So I gathered the configuration for that and have successfully sent email via my own behaviourlytics.com.
connection test
Transport Socket Status* Service Available Server ID Authentication
None Login Plain CRAM-MD5 OAuth 2.0
SMTP mail.behaviourlytics.com:25 Closed ?? SMTP-STARTTLS hostgator.com No Yes Yes No No
SMTP mail.behaviourlytics.com:465 Open ?? SMTPS hostgator.com No Yes Yes No No
SMTP mail.behaviourlytics.com:587 Open ?? SMTP-STARTTLS hostgator.com No Yes Yes No No
Mandrill API mandrillapp.com:443 Open ?? HTTPS mandrillapp.com n/a
SendGrid API api.sendgrid.com:443 Open ?? HTTPS sendgrid.com n/a
Mailgun API api.mailgun.net:443 Open ?? HTTPS mailgun.net n/a
* According to portquiz.net

Summary:
? ?? Port 443 can be used with the Mailgun API.
? ?? Port 443 can be used with the Mandrill API.
? ?? Port 443 can be used with the SendGrid API.
? ?? Port 587 can be used for SMTP to mail.behaviourlytics.com. Warning: connected to hostgator.com instead of behaviourlytics.com.
? ?? Port 25 can be used for SMTP to mail.behaviourlytics.com. Warning: connected to hostgator.com instead of behaviourlytics.com.
? ?? Port 465 can be used for SMTP to mail.behaviourlytics.com. Warning: connected to hostgator.com instead of behaviourlytics.com.

The the test mail stated success and sent both on hotmail and gmail go to spam, no worries I can warn users of this.
However I am not getting any mail in the domains account, so I will not be aware when customers contact me.

Any help, even pointing me else where would be great.
I am using WP-Forms and have the wp-mail plug in (basic not pro)
I have Horde and Microsoft 365

kinda getting confused with plugins and connections here.
Fi

Forum: Plugins
In reply to: [Post SMTP - WordPress SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] Port 465 is open, but not to smtp.office365.com.

Thread Starter fiperkins
(@fiperkins)

3 years, 10 months ago

Hi Tim.

I have figure out how to work the fallback using Sendgrid.com it is kinda working but on the connectivity test I get the message….
? No outbound route between this site and the Internet on Port 25.

I am not seeing my test mail in the @behaviourlytics.com outlook mailbox.
the mail sent goes to spam.
your help and advice is very much appreciated.
I am attempting to set up WP forms and it is not happening for me.

Forum: Plugins
In reply to: [Post SMTP - WordPress SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] Port 465 is open, but not to smtp.office365.com.

Thread Starter fiperkins
(@fiperkins)

3 years, 10 months ago

Thanks Tim.
Made the checks and changes
I now get error on test email
5.7.3 Authentication unsuccessful [SA9PR13CA0057.namprd13.prod.outlook.com]

Forum: Plugins
In reply to: [Post SMTP - WordPress SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] Port 465 is open, but not to smtp.office365.com.
Thread Starter fiperkins
(@fiperkins)

3 years, 10 months ago
Sorry Tim, I mean no disrespect. I am also working on this in spare moments of my day & a newbie to website development….
sent test email and I get success
Your message was delivered (0 ms) to the SMTP server! Congratulations ??

but I am not getting the emails via my Microsoft account..
the connection and diagnostics were run as above.

I also notice I have no mail in the log for this plugin
- This reply was modified 3 years, 10 months ago by fiperkins. Reason: extra info
Forum: Plugins
In reply to: [Post SMTP - WordPress SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] Port 465 is open, but not to smtp.office365.com.

Thread Starter fiperkins
(@fiperkins)

3 years, 10 months ago

as outlined in post above….
emails are not being received via Microsoft.
all information above came from the plug in

Viewing 9 replies - 1 through 9 (of 9 total)