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Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter Firefly Imageworks

    (@firefly-imageworks)

    Ishaq,

    No resolution yet and no word from Ketan. I’m hoping I hear from him sometime as this seems like a pretty nit-picky last bug (hopefully). If so, I’m assuming he’ll post something here once he’s addressed it. I’d love for this forum to get that [resolved] tag sometime soon.

    Ketan,

    Still out there, my friend?

    Thread Starter Firefly Imageworks

    (@firefly-imageworks)

    ketanajani,

    I just updated to the newest version of wp-donate, and it seems to have possibly resolved the hang/PHP error problem. Thanks for that.

    That said, a new issue’s arisen. I can’t process a donation, because it says the phone number is required despite having input a phone number. I’ve tried inputting my number with dashes as well as just numbers with no dashes, spaces, or parenthesis (just in case it’s a formatting issue). Nothing seems to make the error go away, however.

    Any thoughts on why it’s thinking there’s no phone number? It’s still located over at https://readasia.org/donate-temp/ if you want to kick the tires a bit more.

    Thanks!

    Thread Starter Firefly Imageworks

    (@firefly-imageworks)

    Ishaq,

    Oh! Yea, I recommend reading through this whole thread to see what’s going on there, but basically, I had to dump the wp-donate plugin temporarily and find another, less ideal solution in the meantime (that’s the https://secure.authorize.net/gateway/transact.dll forwarded solution you see). It’s a modification of some code I found here: https://groups.drupal.org/node/20334

    Seems like you’re having the identical issue with wp-donate that I am. I’m still hoping to get it going as it seems to be a more ideal, integrated solution, but I’ll need more help from ketanajani in finding what’s wrong, and he’s not replied here with any possible solutions for a few days.

    ketanajani? Still out there?

    Thread Starter Firefly Imageworks

    (@firefly-imageworks)

    Ishaq,

    What ketanajani told me above was, basically, that the [Display Donate] shortcode should be placed on a page that has the permalink “/donate-now/”. If your General permalink settings are set to “Post Name” and your page is titled “Donate Now” this should happen automatically, but if not, it’ll take either renaming the page, editing the page’s permalink manually, or editing the php code within the plugin as he outlined above.

    Give that a try. It didn’t work for me, so my problem seems a little more serious, but I’m curious to see if it works for you.

    Thread Starter Firefly Imageworks

    (@firefly-imageworks)

    I actually had tried that initially, not changing the code, but instead changing the donate page’s permalink to donate-now to see if that solved it. Still didn’t, and changing the line of code still doesn’t.

    That said, as you instructed, i’ve left that line of code to donate-temp now as instructed. Give it a try. Still hangs for me, unfortunately. :-/

    Thread Starter Firefly Imageworks

    (@firefly-imageworks)

    What actually happened was the folks I was collaborating with got impatient and I was forced to find another, presumably less ideal solution. That’s why it looks different. Sorry about that.

    That said, if your plugin does what I think it does, it would still be preferred, so I’ve set it up at a different page: https://readasia.org/donate-temp/

    Take a look at that and let me know your thoughts. It still hangs and looks for a nonexistent “donate-now” page on the site. All the same symptoms listed above. Thoughts?

    The only thing I’m pretty certain is not a result of the plugin is the database going down. I think that’s a problem with the client’s hosting service. Sorry about that, and thanks so much for the help!

    Thread Starter Firefly Imageworks

    (@firefly-imageworks)

    Oh, and now it causes the database to go down when the form is “sent”. Been having to restart it whenever that happens.

    Thread Starter Firefly Imageworks

    (@firefly-imageworks)

    To follow up, I’ve updated the URL to take it from the “staging” subdomain shown in the error (in hopes that not making the site live at it’s actual URL would solve the issue). I’ve also updated WordPress URL and then uninstalled and reinstalled the plugin. Same issues arise however. :-/

Viewing 8 replies - 1 through 8 (of 8 total)