fitsmartyou

Kindly explain to me how to activate the 30-minute booking option from the Availability Settings.

Thank you, went under Ultimate Member > User Roles and switched WP-Admin Access from NO to YES for all users.

The problem seems to have vanished.

Yes, that seems like the problem, so what’s the solution? What actions should I take to fix it given that I am not a coder or developer?

Changes done, here you go: https://imgur.com/a/jr7UayQ

Time

ID

User

IP

Status

Redirect URL / Nonce / Reset pwd / Activation Hash / Login

Redirect by script: line

HTML Code

Priority Role

11:13:24

3

[Username Redacted]

X08.233.172

wp_redirect

https://bizsasa.com

ultimate-member/includes/um-short-functions.php:608, ultimate-member/includes/core/um-actions-wpadmin.php:21

302

subscriber

11:13:24

3

[Username Redacted]

X08.233.172

wp_redirect

https://bizsasa.com/wp-admin/profile.php

302

subscriber

11:13:06

3

[Username Redacted]

X08.233.172

wp_redirect

https://bizsasa.com

ultimate-member/includes/um-short-functions.php:608, ultimate-member/includes/core/um-actions-wpadmin.php:21

302

subscriber

11:12:31

11

[Username Redacted][Username Redacted]

X08.233.172

wp_redirect

https://bizsasa.com

ultimate-member/includes/um-short-functions.php:608, ultimate-member/includes/core/um-actions-wpadmin.php:21

302

author

11:12:30

11

[Username Redacted]

X08.233.172

wp_redirect

https://bizsasa.com/wp-admin/

302

author

11:09:50

1

[Username Redacted]

X08.233.172

wp_redirect

https://bizsasa.com/wp-admin/admin.php?page=um_options&update=um_settings_updated&tab=misc

ultimate-member/includes/um-short-functions.php:637, ultimate-member/includes/admin/core/class-admin-settings.php:2603

302

administrator

• This reply was modified 2 months ago by fitsmartyou.

Hello, here’s the new page: https://bizsasa.com/um-test/

My users are actively trying to log in to their accounts. I hope the page will give you the info you need to resolve this issue. I have tried my best. Thanks.

PAGE SAYS

UM Events Trace Log, version 3.3.0Display of last 0 log entries in reverse order 2024-09-17 09:22:30If refresh of this page will not display new values during your test: Turn off WP Plugin and Web Hosting caching for the UM Pages and Clear Browser cache.

View post on imgur.com

• This reply was modified 2 months ago by fitsmartyou. Reason: additional comments
• This reply was modified 2 months ago by fitsmartyou. Reason: addition of image

Just done as directed but I can’t seem to find much inside the Debug Log file. This issue is quite frustrating.

View post on imgur.com

https://bizsasa.com/wp-content/debug.log

I don’t think the Debug Log file has anything meaningful in it, or does it?

Let me know if there’s something I have done wrong.

1. Plugin installed & activated
2. Went to Misc under UM and checked the “Log Redirect Events” and “Log password reset events and login errors” & clicked “Save Changes”.

Do I need a PRO account for this or is there any other way around it?

Thanks

Duly noted. I fixed the issue by editing the HTML code of the link adding aria-label=”Custom Name” to the ahref tag. It broke the icons on the backend though…but everything seems ok on the front end.

• This reply was modified 3 months, 1 week ago by fitsmartyou.
• This reply was modified 3 months, 1 week ago by fitsmartyou.

Facing the same problem too…can’t edit that portion of the message, guess I’ll have to delete this for now until they put their house in order.

Thanks, this helped a lot.

Thanks a lot!

I have tried using the Twenty Twenty theme but the issue is still there. So, clearly my theme is not the issue. The issue affects the terms & conditions confirmation page and the payment details page on mobile phone devices.

I’ll leave the website to use the Twenty Twenty theme over the next few hours to allow you guys time to sign up and test on mobile. Here’s a link to my site’s affiliate registration page.

I can provide screenshots taken using both themes too, if that can help.

Thanks Kev, upgrading to 4.2.10 seems to have resolved this issue. Thanks a lot.

Okay, noted

Noted, thanks.